System Dynamics

Within the assignment the personal network and personal network strategies of Joseph Lutz will be analysed. The data used has been collected by means of questionnaires. The results indicate who worked with whom, and how closely these individuals worked with each other on a 6-point scale (1 = very distant ~ 6 = very close). These will be used to find Lutz’ network position and personal networking strategies. The aim is to determine which strategy should be used to ensure Lutz becomes a high per...

The company in question is a medium-sized call centre located in Singapore with a size of 100 employees. The call centre provides services to several large internet providers who have outsourced their customer support services. The employees are divided into three hierarchical levels, each employee is supposed to approach their supervisors when they are unable to solve the customer’s problem themselves. The goal of the call centre is to provide low-cost, external customer-support services with...

Assignment 1 of System Dynamics

Assignment 1: Wildfires Part 1: Problem Definition and Model Conceptualization Part 2: Mapping the Stock and Flow Structure of Systems

Modeling Product Adoption and Diffusion: The VCR Market