Summary - lectures - Readings: Kuipers, H., van Amelsvoort, P., & Kramer, E. H. (2020). New ways of organizing: Alternatives to bureaucracy. Leuven: Acco. Chapters 5-14; 16-18  Van Hootegem, G. (2015). Total Workplace Innovation. The paradigm that will change the organization. Acco: Leuven  Hamel & Zanini (2020) Humanocracy: creating organizations as amazing as the people inside them. Harvard Business School Press: Boston (chapter 2)  Wood, N. (2004) Lean Thinking: What it is and wh...

Summary of the course: Management Accounting and Control which is given at the Radboud University, Nijmegen School of Management within the study of Business Economics. It is a third year's bachelor course and gives insights in the decision management and decision control of corporations and what ways they have to influence this.

Samenvatting Topics in Business Economics Topic 1: Course outline; theoretical perspectives in business economics research (Visser): 1) Chua, W.F. (1986). Radical developments in accounting thought. Accounting Review, 61, 601-632. 2) Van der Meer-Kooistra, J. & Vosselman, E. (2012). Research paradigms, theoretical pluralism and the practical relevance of management accounting knowledge. Qualitative Research in Accounting & Management, 9, 245-264. Topic 2: Management control and organizational ...

Lecture 5 introduces the notion of customer value and elabortes on the different ways to manage it. This summary includes class and slides notes along with a summary of the important key intakes from the literature that is relevent to the lecture: - The Customer Pyramid: creating and serving profitable customers - Zeithaml et al. (2001) Managing the customer pyramid - Are the drivers and role of online trust the same for all web sites and consumers? A large-scale exploratory empirical study - B...