Company Service Insights

NHTV (NHTV)

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CSI EXAM chapters 1, 5, 8, 9, 10 (5 same as chapter 2 in the fourth edition) CSI EXAM chapters 1, 5, 8, 9, 10 (5 same as chapter 2 in the fourth edition)
  • CSI EXAM chapters 1, 5, 8, 9, 10 (5 same as chapter 2 in the fourth edition)

  • Summary • 17 pages • 2022
  • Services Marketing book chapter 1,5,8,9,10 of the 3rd edition of the book > this is the same as the chapters 1,2,8,9,10 in the 4th edition. It has pictures and explanations from the powerpoints of the CSI module. I used a lot of examples in my summary to make the material more clear for you. Written in english, it is not too difficult to understand.
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CSI Summary Chapters 1,5,8,9,10 of the 3th edition of the book
  • CSI Summary Chapters 1,5,8,9,10 of the 3th edition of the book

  • Summary • 17 pages • 2022
  • Services Marketing book chapter 1,5,8,9,10 of the 3rd edition of the book > this is the same as the chapters 1,2,8,9,10 in the 4th edition. It has pictures and explanations from the powerpoints of the CSI module. I used a lot of examples in my summary to make the material more clear for you. Written in english, it is not too difficult to understand.
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Samenvatting hoofdstuk 1,2,8,9,10 Services Marketing Samenvatting hoofdstuk 1,2,8,9,10 Services Marketing
  • Samenvatting hoofdstuk 1,2,8,9,10 Services Marketing

  • Summary • 13 pages • 2021
  • Samenvatting van hoofdstuk 1,2,8,9,10 van het boek Services Marketing: Integrating Customer Focus Across The Firm
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Company Service Insights (CSI) / Consumer Behaviour: A European Perspective Michael Solomon Company Service Insights (CSI) / Consumer Behaviour: A European Perspective Michael Solomon
  • Company Service Insights (CSI) / Consumer Behaviour: A European Perspective Michael Solomon

  • Summary • 10 pages • 2019
  • A summary of chapters 1, 5, 8, 9 & 10 of the Consumer Behaviour: A European Perspective book by Michael R. Solomon. The sixth edition has been used to write this summary. Next to the theory, the document includes models and different real-life examples.
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