Business Models & Services

Hogeschool van Amsterdam (HvA)

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Service Operations Management

Robert Johnston, Graham Clark

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Samenvatting BMS (Business Models & Services)

Samenvatting BMS (Business Models & Services)
Summary • 26 pages • 2020

Samenvatting boek Service Operations Management (4e editie) voor vak Business Models & Services. Minor Organization, Leadership & Change (OLC). Summary book Service Operations Management (4th Edition) for class Business Models & Services. Minor Organization, Leadership & Change (OLC). • Ch. 1-full chapter • Ch. 2 p.21-30, p.35-39 till How can this book... • Ch. 3 p.46-58 till Assessing the Implications • Ch. 4 p. 68-79 • Ch. 5 p. 101-121 • Ch. 7 p. 162-185 till Strategies for chang...