Customer scheduled an appointment with a primary care physician for an acute illness and there were no appointments available.

Customer Satisfaction Improvement Plan Most people have experienced frustration when talking with customer service at least once. Often, organizations provide satisfaction surveys to customers in order to evaluate their experience. In the health care field, accrediting agencies require providers to measure patient satisfaction through surveys. You will be using the Customer Satisfaction Improvement Plan template document to enter all of your information. Note: If you have responded substantivel...