Is listening one of the first communications skills we acquire and use? - ANSWER True
What is the most commonly accepted definition of listening? - ANSWER "the process
of receiving, constructing meaning from, and responding to spoken and/or nonverbal
messages."
Who is the father of listening? - ANSWER Ralph Nichols
The speech and communication model is listening in what type of setting? -
ANSWER listening in a communication setting
The cognitive model focuses on what two things? - ANSWER The importance of
attention and memory
speech science models which focuses on what aspects of listening? -
ANSWER physiological aspects
What does the listening model HURIER stand for? - ANSWER hearing, understanding,
remembering, interpreting, evaluation, and responding.
What does the Listening MATERRS Model stand for? - ANSWER mental stimulus,
awareness, translation, evaluation, recall, responding, staying connected and motivated.
1
, What does mental stimulus in the MATERRS model mean? - ANSWER This occurs
when you begin to actively attend to the physical noise or stimulus intentionally.
What does awareness in the MATERRS model mean? - ANSWER It is when you begin
to listen more closely to the message.
What does translation in the MATERRS model mean? - ANSWER which is when the
listener begins to understand the basic components of the message.
What does evaluation in the MATERRS model mean? - ANSWER which is when the
listener starts to link what they are hearing to what they know
What does recall in the MATERRS model mean? - ANSWER which is where you
determine what gets stored into your memory
What are the two types of memory the book mentions? - ANSWER Working memory
and long-term memory
What does responding in the MATERRS model mean? - ANSWER where the listener
makes decisions about how to respond to the other party
What does staying motivated and connected in the MATERRS model provide? -
ANSWER It is listening to build and maintain relationships
What does Literal comprehension mean? - ANSWER the ability to know the general
ideas, details, and relationships among the ideas.
What does critical comprehension mean? - ANSWER where the listener listens in an
open-minded manner
2
What is the most commonly accepted definition of listening? - ANSWER "the process
of receiving, constructing meaning from, and responding to spoken and/or nonverbal
messages."
Who is the father of listening? - ANSWER Ralph Nichols
The speech and communication model is listening in what type of setting? -
ANSWER listening in a communication setting
The cognitive model focuses on what two things? - ANSWER The importance of
attention and memory
speech science models which focuses on what aspects of listening? -
ANSWER physiological aspects
What does the listening model HURIER stand for? - ANSWER hearing, understanding,
remembering, interpreting, evaluation, and responding.
What does the Listening MATERRS Model stand for? - ANSWER mental stimulus,
awareness, translation, evaluation, recall, responding, staying connected and motivated.
1
, What does mental stimulus in the MATERRS model mean? - ANSWER This occurs
when you begin to actively attend to the physical noise or stimulus intentionally.
What does awareness in the MATERRS model mean? - ANSWER It is when you begin
to listen more closely to the message.
What does translation in the MATERRS model mean? - ANSWER which is when the
listener begins to understand the basic components of the message.
What does evaluation in the MATERRS model mean? - ANSWER which is when the
listener starts to link what they are hearing to what they know
What does recall in the MATERRS model mean? - ANSWER which is where you
determine what gets stored into your memory
What are the two types of memory the book mentions? - ANSWER Working memory
and long-term memory
What does responding in the MATERRS model mean? - ANSWER where the listener
makes decisions about how to respond to the other party
What does staying motivated and connected in the MATERRS model provide? -
ANSWER It is listening to build and maintain relationships
What does Literal comprehension mean? - ANSWER the ability to know the general
ideas, details, and relationships among the ideas.
What does critical comprehension mean? - ANSWER where the listener listens in an
open-minded manner
2
