1|Page
CHICK-FIL-A CERTIFIED TRAINER KNOWLEDGE
TEST LATEST WITH ACTUAL QUESTIONS AND
CORRECT VERIFIED ANSWERS ALREADY
GRADED A+ 100% GUARANTEED PASS!
how is a team member apron related to food safety? -
.....ANSWER ...✔✔ *team member should avoid
touching apron while working with food
*team member should not let soiled apron touch clean
dishes
*cooked/ready-to-eat food should not come in contact
with soiled apron
*a loose apron could come in contact with food, and this
should be avoided
which of the following statements can correctly be made
about team member fingernails? - .....ANSWER ...✔✔
*fingernails must not extend beyond fingertips
*false fingernails are not allowed in resturant
*fingernail polish is acceptable only in guest service
areas and must be a solid color
,2|Page
-Which of the following statements correctly describes
preparing to brew tea? - .....ANSWER ...✔✔ *place
clean, dry 22 qt container onto brewer base in
preparation for brewing tea
- team member should remove from refrigerator only
amount of ingredients that can be prepared/assembled
within - .....ANSWER ...✔✔ 30 min
What is create raving fans? - .....ANSWER ...✔✔ both
a & b- Chick-fil-A's business strategy, practives and
principles utilized by truett cathy for more than 65 years
-Which of the following statements can correctly be
made about Icedream mix? - .....ANSWER ...✔✔
*Pouches of Icedream mix must be chilled for a minimum
of 48 hours before use
*Each pouch of Icedream must be shaken before
opening it
Shelf life for ingredients and holding time for finished
products have been carefully calculated to ensure that
guests receive fresh, safe food, so Team Member should
,3|Page
always observe these guidelines completely. -
.....ANSWER ...✔✔ true
-Which of the following is something Team Member
should never do with towels? (Select all that apply.) -
.....ANSWER ...✔✔ *Never place towels saturated
with dirt or oil into sanitizer bucket
*Never use a dripping towel -- wring it out first
*Never use disposable towels designated for Restrooms
in any other part of Restaurant
*Never re-use towels that have been used on a
contaminated surface for other tasks
If guest seeks nutritional information, what resources can
Team Member suggest? - .....ANSWER ...✔✔ * D. all
of the above
A. POS printout
B. Printed copy of Chick-fil-A Nutritional Guide
C.Nutritional information available on Chick-fil-A One
app
, 4|Page
- Chick-fil-A's approach to cleaning is _____. -
.....ANSWER ...✔✔ Do it right and do it regularly
When you realize that guest has arrived at Restaurant
to pick up a mobile order, which of the following
questions is appropriate? (Select all that apply.) -
.....ANSWER ...✔✔ *"Have you already checked in on
the Chick-fil-A One app? & *"What is the name on your
order?"
- When deciding how to best serve guests, Team
Member can observe personal circumstances such as
____. (Select all that apply.) - .....ANSWER ...✔✔ *A
Is guest carrying a heavy purse or briefcase?
*B Is guest with several small children?
*C Is guest juggling a large package?
*D Is guest walking with a cane?
All breaded chicken contains _____. - .....ANSWER
...✔✔ both milk and eggs
Which of the following is an example of an effective
(approved) hair restraint? - .....ANSWER ...✔✔ A.
Hairnet
CHICK-FIL-A CERTIFIED TRAINER KNOWLEDGE
TEST LATEST WITH ACTUAL QUESTIONS AND
CORRECT VERIFIED ANSWERS ALREADY
GRADED A+ 100% GUARANTEED PASS!
how is a team member apron related to food safety? -
.....ANSWER ...✔✔ *team member should avoid
touching apron while working with food
*team member should not let soiled apron touch clean
dishes
*cooked/ready-to-eat food should not come in contact
with soiled apron
*a loose apron could come in contact with food, and this
should be avoided
which of the following statements can correctly be made
about team member fingernails? - .....ANSWER ...✔✔
*fingernails must not extend beyond fingertips
*false fingernails are not allowed in resturant
*fingernail polish is acceptable only in guest service
areas and must be a solid color
,2|Page
-Which of the following statements correctly describes
preparing to brew tea? - .....ANSWER ...✔✔ *place
clean, dry 22 qt container onto brewer base in
preparation for brewing tea
- team member should remove from refrigerator only
amount of ingredients that can be prepared/assembled
within - .....ANSWER ...✔✔ 30 min
What is create raving fans? - .....ANSWER ...✔✔ both
a & b- Chick-fil-A's business strategy, practives and
principles utilized by truett cathy for more than 65 years
-Which of the following statements can correctly be
made about Icedream mix? - .....ANSWER ...✔✔
*Pouches of Icedream mix must be chilled for a minimum
of 48 hours before use
*Each pouch of Icedream must be shaken before
opening it
Shelf life for ingredients and holding time for finished
products have been carefully calculated to ensure that
guests receive fresh, safe food, so Team Member should
,3|Page
always observe these guidelines completely. -
.....ANSWER ...✔✔ true
-Which of the following is something Team Member
should never do with towels? (Select all that apply.) -
.....ANSWER ...✔✔ *Never place towels saturated
with dirt or oil into sanitizer bucket
*Never use a dripping towel -- wring it out first
*Never use disposable towels designated for Restrooms
in any other part of Restaurant
*Never re-use towels that have been used on a
contaminated surface for other tasks
If guest seeks nutritional information, what resources can
Team Member suggest? - .....ANSWER ...✔✔ * D. all
of the above
A. POS printout
B. Printed copy of Chick-fil-A Nutritional Guide
C.Nutritional information available on Chick-fil-A One
app
, 4|Page
- Chick-fil-A's approach to cleaning is _____. -
.....ANSWER ...✔✔ Do it right and do it regularly
When you realize that guest has arrived at Restaurant
to pick up a mobile order, which of the following
questions is appropriate? (Select all that apply.) -
.....ANSWER ...✔✔ *"Have you already checked in on
the Chick-fil-A One app? & *"What is the name on your
order?"
- When deciding how to best serve guests, Team
Member can observe personal circumstances such as
____. (Select all that apply.) - .....ANSWER ...✔✔ *A
Is guest carrying a heavy purse or briefcase?
*B Is guest with several small children?
*C Is guest juggling a large package?
*D Is guest walking with a cane?
All breaded chicken contains _____. - .....ANSWER
...✔✔ both milk and eggs
Which of the following is an example of an effective
(approved) hair restraint? - .....ANSWER ...✔✔ A.
Hairnet
