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Texas Roadhouse Server Test 2025 | 100+ Verified Questions & Answers | Guest Service, Alcohol Policy, Menu Knowledge | FOH Staff Certification

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This document contains over 100 fully answered and graded questions from the Texas Roadhouse Server Test, designed for 2025/2026 front-of-house team certification. It is a comprehensive guide for team members preparing to work in guest-facing roles and includes updated questions on guest experience, food delivery timing, alcohol service, safety, and company culture. Key learning areas include: – Legendary Service Principles: GROW (Guest Right of Way), Server with Heart behaviors, menu tours, and first-time guest protocols – Operational timing standards: Greet time (15–45 seconds), drink delivery (2–3 min), appetizers (6–8 min), entrees (12–15 min), and check-back policies – Food running & table service: Pivot point system, flagging, pre-bussing, full hands in/out, and accommodating other servers’ guests – Alcohol service policies: ID checks for anyone under 30, accepted forms of ID, visible signs of intoxication, SIR method (Size, Interview, Rate), and upselling drinks – Salesmanship techniques: Suggestive selling, upselling, and how to build regulars through personal connection – Bar and beverage knowledge: Margarita flavors, upsell liquors, glass types, drink garnishes, Kenny’s Cooler, Island Kickers, lemonade flavor pumps – POS knowledge and check procedures: Pocket checks, check readiness, splitting checks, tip declaration, and shift checkout – Texas Roadhouse story and food standards: Made-from-scratch sides, hand-cut steaks, fall-off-the-bone ribs, and fresh-baked bread This study tool is ideal for servers, bartenders, and hospitality trainees at Texas Roadhouse locations, especially those preparing for pre-hire training, in-store certification, or management evaluations. It reinforces brand standards and empowers team members to deliver consistent, guest-focused service. Keywords: Texas Roadhouse server test, FOH certification, GROW policy, guest service training, alcohol service policy, Server with Heart, drink delivery timing, upselling techniques, margarita upsell, POS check out, menu tour, food runner policy, guest recovery, ID check rules, restaurant server exam

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Texas Roadhouse Server Test 2025/2026
Exam Questions and Verified Answers |
Already Graded A+



What is the Texas Roadhouse story? - 🧠 ANSWER ✔✔Hand-cut steaks, fall

off the bone ribs, fresh baked bread, made from scratch side items and

dressings, ice cold beer, and legendary margaritas


What does GROW stand for? - 🧠 ANSWER ✔✔guest right of way


What is the first time guest program? - 🧠 ANSWER ✔✔Identifying and

WOWing guests who have never eaten at Texas Roadhouse


Define the term "86" - 🧠 ANSWER ✔✔An item is no longer available

, Define the term "pocket check" - 🧠 ANSWER ✔✔An order taken that has

not been placed into the POS and forgotten.

What is an example of "full hands in, full hands out" - 🧠 ANSWER

✔✔Taking dirty dishes back to dish area


Define the term "flagging" - 🧠 ANSWER ✔✔Placing a bev nap in front of a

guest to show they have been greeted


What is an example of running side work - 🧠 ANSWER ✔✔Refilling Ice,

Making Tea, Running plates to dining room


Why is "pre-bussing" so important? - 🧠 ANSWER ✔✔All of the above


What are the main categories of salesmanship? - 🧠 ANSWER

✔✔Suggestive selling, upselling and sharing


Telling the guest your favorite item is an example of: - 🧠 ANSWER

✔✔suggestive selling


What is not an example of upselling? - 🧠 ANSWER ✔✔refilling drinks

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