Nursing 204 Test 1 Questions With
100% Guaranteed Pass
• Communication theories - CORRECT ANSWER-concerned with the transformation of
information
• Symmetrical role - CORRECT ANSWER-relationships are equal between
communicators
• Complementary role - CORRECT ANSWER-one person holds a higher position than
the other in the communication process
• Linear VS transactional models activity pg. 9 - CORRECT ANSWER-
• Linear - CORRECT ANSWER-good in emerency (call 911)
• Transactional - CORRECT ANSWER-more info, touchy feely, more time, considers
person, beneficial
• Communication - CORRECT ANSWER-a combination of verbal and nonverbal
behaviors integrated for the purpose of sharing information
• Intrapersonal communication (within self) - CORRECT ANSWER-inner thoughts,
beliefs, feelings
• Interpersonal communication (with others) - CORRECT ANSWER-cyclic, reciprocal,
interactive, dynamic, has content and relationship dimension
,• Linear Models of communication - CORRECT ANSWER-Sender (source) -> message
(channel) -> receiver (effect): Sender influences receiver
• Transactional Models of Communication - CORRECT ANSWER-expands on linear
model to include context, feedback loops, validation. Based on systems theory- the
"human" system: input-throughput-output: A continuous interactive activity
Roles of relationships within the transactional model: - CORRECT ANSWER-
symmetrical role, complementary role
• Metacommunication - CORRECT ANSWER-term used to describe all the factors
(verbal and nonverbal cues) that influence how the message is perceived
• Verbal - CORRECT ANSWER-culture, native language, gender, vocal pitch
• Nonverbal - CORRECT ANSWER-body language culture, gender, appearance
• Metacommunication ex - CORRECT ANSWER-A nurse states loudly "I need help!"
(eyes relaxed, no hurry) another nurse states the same "I need help!" (eyes wide open
and appears scared): verbal and nonverbal must be congruent in order to accurately
convey the message
• Verbal communication - CORRECT ANSWER-meaning- denotative- what it actually
means connotative- personalized to you
• Verbal Style Factors - CORRECT ANSWER-1. Moderate pitch and tone"
paralanguage
2. Varies vocalizations
, 3. Encourages client involvement
• 2. Varies vocalizations - CORRECT ANSWER-punctuated vs lyrical or singsong
qualities
4. Validates client's worth
5. Advocate for client as necessary
6. Appropriately provide needed info
• 4. Validates client's worth - CORRECT ANSWER-"warm" styles
• 6. Appropriately provide needed info - CORRECT ANSWER-focus on the goal, limit
self disclosure
• Nonverbal communication:Nonverbal style factors that influence nurse-client
communication - CORRECT ANSWER-1. Allow therapeutic silences
2. Use congruent nonverbal behaviors
3. Use facilitative body language (kinesics)
4. Use touch appropriately
5. Proxemics
6. Attend to client's nonverbal cues
• 3. Use facilitative body language (kinesics) - CORRECT ANSWER-posture, facial
expressions, eye contact, gestures
• Communication Accommodation Theory: convergence and divergence - CORRECT
ANSWER-convergence- adjust speech to partner to facilitate interaction, divergence-
chose different style of communication than partner
100% Guaranteed Pass
• Communication theories - CORRECT ANSWER-concerned with the transformation of
information
• Symmetrical role - CORRECT ANSWER-relationships are equal between
communicators
• Complementary role - CORRECT ANSWER-one person holds a higher position than
the other in the communication process
• Linear VS transactional models activity pg. 9 - CORRECT ANSWER-
• Linear - CORRECT ANSWER-good in emerency (call 911)
• Transactional - CORRECT ANSWER-more info, touchy feely, more time, considers
person, beneficial
• Communication - CORRECT ANSWER-a combination of verbal and nonverbal
behaviors integrated for the purpose of sharing information
• Intrapersonal communication (within self) - CORRECT ANSWER-inner thoughts,
beliefs, feelings
• Interpersonal communication (with others) - CORRECT ANSWER-cyclic, reciprocal,
interactive, dynamic, has content and relationship dimension
,• Linear Models of communication - CORRECT ANSWER-Sender (source) -> message
(channel) -> receiver (effect): Sender influences receiver
• Transactional Models of Communication - CORRECT ANSWER-expands on linear
model to include context, feedback loops, validation. Based on systems theory- the
"human" system: input-throughput-output: A continuous interactive activity
Roles of relationships within the transactional model: - CORRECT ANSWER-
symmetrical role, complementary role
• Metacommunication - CORRECT ANSWER-term used to describe all the factors
(verbal and nonverbal cues) that influence how the message is perceived
• Verbal - CORRECT ANSWER-culture, native language, gender, vocal pitch
• Nonverbal - CORRECT ANSWER-body language culture, gender, appearance
• Metacommunication ex - CORRECT ANSWER-A nurse states loudly "I need help!"
(eyes relaxed, no hurry) another nurse states the same "I need help!" (eyes wide open
and appears scared): verbal and nonverbal must be congruent in order to accurately
convey the message
• Verbal communication - CORRECT ANSWER-meaning- denotative- what it actually
means connotative- personalized to you
• Verbal Style Factors - CORRECT ANSWER-1. Moderate pitch and tone"
paralanguage
2. Varies vocalizations
, 3. Encourages client involvement
• 2. Varies vocalizations - CORRECT ANSWER-punctuated vs lyrical or singsong
qualities
4. Validates client's worth
5. Advocate for client as necessary
6. Appropriately provide needed info
• 4. Validates client's worth - CORRECT ANSWER-"warm" styles
• 6. Appropriately provide needed info - CORRECT ANSWER-focus on the goal, limit
self disclosure
• Nonverbal communication:Nonverbal style factors that influence nurse-client
communication - CORRECT ANSWER-1. Allow therapeutic silences
2. Use congruent nonverbal behaviors
3. Use facilitative body language (kinesics)
4. Use touch appropriately
5. Proxemics
6. Attend to client's nonverbal cues
• 3. Use facilitative body language (kinesics) - CORRECT ANSWER-posture, facial
expressions, eye contact, gestures
• Communication Accommodation Theory: convergence and divergence - CORRECT
ANSWER-convergence- adjust speech to partner to facilitate interaction, divergence-
chose different style of communication than partner
