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NONVIOLENT CRISIS INTERVENTION CPI
EXAM 2025\ 2026 BRAND NEW
QUESTIONS WITH ANSWERS| ACE YOUR
GRADES!
Verbal Intervention - correct answer -When you set limits, offer a
person choices, and state the consequences of the inappropriate
choice. Always start with positive choice first. Ie. If you complete
your assignments, you can go out for recess.
Verbal Intervention tips and techniques do's - correct answer -
Do's
Remain calm
Isolate the situation
Enforce limits
Listen
Be aware of non-verbal body language
Be consistant
Follow through
Give personal space
Remind of school rules or policies
Positive encouragment
Ask questions
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Be non judgemental
Give individual attention
Use restatements (paraphrase) to clarify message
Verbal intervention tips and techniques don'ts - correct answer -
Don't over react
Don't get into a power struggle
Don't make false promises
Don't fake attention
Don't be threatening
Don't use jargon they may not understand
Don't be sarcastic
Precipitating Factors - correct answer -A student may be agitated
because of something that happened before school, on the bus,
or at home. The staff member has little or no control but must stay
in control and don't take it personally.
Staff's intervention to precipitating factors - correct answer -Ability
to stay in control of one's own behavior and don't take it
personally
NONVIOLENT CRISIS INTERVENTION CPI
EXAM 2025\ 2026 BRAND NEW
QUESTIONS WITH ANSWERS| ACE YOUR
GRADES!
Verbal Intervention - correct answer -When you set limits, offer a
person choices, and state the consequences of the inappropriate
choice. Always start with positive choice first. Ie. If you complete
your assignments, you can go out for recess.
Verbal Intervention tips and techniques do's - correct answer -
Do's
Remain calm
Isolate the situation
Enforce limits
Listen
Be aware of non-verbal body language
Be consistant
Follow through
Give personal space
Remind of school rules or policies
Positive encouragment
Ask questions
, Page | 2
Be non judgemental
Give individual attention
Use restatements (paraphrase) to clarify message
Verbal intervention tips and techniques don'ts - correct answer -
Don't over react
Don't get into a power struggle
Don't make false promises
Don't fake attention
Don't be threatening
Don't use jargon they may not understand
Don't be sarcastic
Precipitating Factors - correct answer -A student may be agitated
because of something that happened before school, on the bus,
or at home. The staff member has little or no control but must stay
in control and don't take it personally.
Staff's intervention to precipitating factors - correct answer -Ability
to stay in control of one's own behavior and don't take it
personally
