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IntroductionxdtoxdInformationxdSystemsxd9thxdEditionxdByxdR.xdKellyxdRainer,xdBradxdPrincexd
Chapterxd1-14xdWithxdTechnologyxdGuide(1xd2xd3)xd




PackagexdTitle:xdChapterxd1,xdTestban
kxdCoursexdTitle:xdRainer,xdISxd9ex d C
hapterxdNumber:xd1

,Questionxdtype:xdMultiplexdChoice
1) Axd chainxdisxdaxdtemperature-controlledxdsupplyxdchainxdthatxdmaintainsxdaxd -
temperaturexdrangexdtoxdpreservexdandxdextendxdthexdshelfxdlifexdorxdproducts,xdparticularlyxdfoodxdandxdp
harmaceuticals.

a) cold;xdhigh
b) cold;xdlow
c) hot;xdhigh
d) hot;xdlo

wxdAnswer

:xdb

Difficulty:xdEasy
SectionxdReferencexd1:xdOpeningxdCase
LearningxdObjectivexd1:xdDiscussxdwaysxdinxdwhichxdinformationxdtechnologyxdcanxdaffectxdmanagersxdandxdn
onmanagerialxdworkers.
Bloomcode:xdKnowledge
Standardxd1xd:xdAACSBxd||xdTechnology
xdStandardxd2xd:xdBloomsxd||xdKnowledg

e


2) grocersxdfindxditxdprofitablexdtoxdinvestxdinxdthexdhighlyxdefficient,xdlarge-scalexd
chainsxdrequiredxdtoxdmakexdhomexdgroceryxddeliveries.

a) few;xdcold
b) few;xdhot
c) many;xdcold
d) many;xdhot

Answer:xdaxdDifficul

ty:xdEasy
SectionxdReferencexd1:xdOpeningxdCase
LearningxdObjectivexd1:xdDiscussxdwaysxdinxdwhichxdinformationxdtechnologyxdcanxdaffectxdmanagersxdandxdn
onmanagerialxdworkers.
Bloomcode:xdKnowledge
Standardxd1xd:xdAACSBxd||xdTechnology
xdStandardxd2xd:xdBloomsxd||xdKnowledg

e

,3) Toxdaddressxdthexdtrendsxdinxdthexdgroceryxdindustry,xdstoresxdarexdprimarilyxddeployingxdnewxd
xdstrategies.




a) brick-and-mortar
b) coldxdchain
c) omnichannel
d) virtual

Answer:xdcxdDifficul

ty:xdEasy
SectionxdReferencexd1:xdOpeningxdCase
LearningxdObjectivexd1.3:xdIdentifyxdpositivexdandxdnegativexdsocietalxdeffectsxdofxdthexdincreasedxdusexdo
fxdinformationxdtechnology.
Bloomcode:xdKnowledge
Standardxd1xd:xdAACSBxd||xdTechnology
xdStandardxd2xd:xdBloomsxd||xdKnowledg

e


4) Grocersxdarexddeployingxdomnichannelxdstrategiesxdtoxdaddressxdtrendsxdinxdthexdindustry.x d Thisxdm
eansxdtheyxdarexdrelyingxdonxdthexd

a) physicalxdstorexdmodelxdsincexdpeoplexdwantxdtoxdselectxdtheirxdownxdproductsxdparticularlyxdperish
ablexdgoods
b) pick-
upxdmodelxdsincexdpeoplexdarexdstillxdconcernedxdaboutxdsocialxddistancingxdfromxdthexdCOVID-
19xdpandemic
c) usexdofxdmultiplexdchannelsxdatxdonexdtimexd(physicalxdstores,xde-
commerce,xdmobilexdapps,xdandxdsocialxdmedia)
d) usexdofxdonlinexdorderingxdandxdto-the-
homexddeliveryxdsincexdcustomersxdpreferxdthexdconveniencexdofxdthisxdoption

Answer:xdcxdDifficul

ty:xdEasy
SectionxdReferencexd1:xdOpeningxdCase
LearningxdObjectivexd1.3:xdIdentifyxdpositivexdandxdnegativexdsocietalxdeffectsxdofxdthexdincreasedxdusexdo
fxdinformationxdtechnology.
Bloomcode:xdKnowledge
Standardxd1xd:xdAACSBxd||xdTechnology
xdStandardxd2xd:xdBloomsxd||xdSynthesis




5) Online-groceryxdstartupsxdfirstxdappearedxdinxdthexdlatexd withxd beingxdonexdexample.

, a) 1990s;xdUberEats
b) 1990s;xdWebvan
c) 2000s;xdUberEats
d) 2000s;xdWebvan

Answer:xdbxdDifficu

lty:xdEasy
SectionxdReferencexd1:xdOpeningxdCase
LearningxdObjectivexd1.3:xdIdentifyxdpositivexdandxdnegativexdsocietalxdeffectsxdofxdthexdincreasedxdusexdo
fxdinformationxdtechnology.
Bloomcode:xdKnowledge
Standardxd1xd:xdAACSBxd||xdTechnology
xdStandardxd2xd:xdBloomsxd||xdKnowledg

e


6) isxdthexdlargestxdgrocerxdinxdthexdUnitedxdStatesxdandxdisxdanxdexamplexdofxdsuperiorx
d xd management.

a) Kroger;xdcustomerxdrelationship
b) Kroger;xdsupplyxdchain
c) Walmart;xdcustomerxdrelationship
d) Walmart;xdsupplyxdchai

nxdAnswer:xdd

Difficulty:xdEasy
SectionxdReferencexd1:xdOpeningxdCase
LearningxdObjectivexd1.3:xdIdentifyxdpositivexdandxdnegativexdsocietalxdeffectsxdofxdthexdincreasedxdusexdofxdinf
ormationxdtechnology.
Bloomcode:xdKnowledge
Standardxd1xd:xdAACSBxd||xdTechnology
xdStandardxd2xd:xdBloomsxd||xdKnowledg

e


7) Krogerxdusesxd toxdenablexddigitalxdpricing.

a) electronicxdlabels
b) InternetxdofxdThings
c) smartxdshelves
d) supplyxdchainxdmanagemen

txdAnswer:xda

Difficulty:xdEasy
SectionxdReferencexd1:xdOpeningxdCase