PAPERBACK – JAN. 1 2023 BY PATRICK M. WRIGHT SANDRA STEEN,
RAYMOND ANDREW NOE, JOHN R. HOLLENBECK, BARRY GERHART
(AUTHOR)− ALL CHAPTERS COVERED 1- 11/ VERIFIED QUESTIONS &
ANSWER KEY PROVIDED
,Table of Contents
SECTION 1: The Human Resource Environment ............................................................................. 2
Chapter 1: Strategies, Trends, and Challenges in Human Resource Management .................... 2
Chapter 2: Equity, Fairness, Health, and Safety in the Workplace ............................................ 28
SECTION 2: Preparing for and Acquiring Human Resources ......................................................... 55
Chapter 3: Analyzing Work and Designing Jobs ........................................................................ 55
Chapter 4: Planning for and Recruiting Human Resources ....................................................... 81
Chapter 5: Selecting Employees.............................................................................................. 102
SECTION 3: Talent Management ................................................................................................. 130
Chapter 6: Training, Learning, and Development ................................................................... 130
Chapter 7: Managing Employees' Performance ..................................................................... 161
SECTION 4: Compensating and Rewarding Human Resources ................................................... 187
Chapter 8: Total Rewards ........................................................................................................ 187
SECTION 5: Meeting Other HR Goals .......................................................................................... 210
Chapter 9: Labour Relations.................................................................................................... 210
Chapter 10: Managing Human Resources Globally ................................................................ 230
Chapter 11: Creating and Sustaining High-Performance Organizations ................................. 254
SECTION 1: The Human Resource Environment
Chapter 1: Strategies, Trends, and Challenges in Human Resource
Management
1) Managers And Economists Traditionally Have Seen Human Resource Management As A
Source Of Value To Their Organizations.
⊚ True
⊚ False
,2) The Concept Of "Human Resource Management" Implies That Employees Are
Interchangeable, Easily Replaced Assets That Should Be Managed Like Any Other Physical Asset.
⊚ True
⊚ False
3) No Two Human Resource Departments Will Have Precisely The Same Roles And
Responsibilities.
⊚ True
⊚ False
4) Recruitment Refers To The Process By Which An Organization Selects Applicants With
The Right Knowledge, Skills, And Abilities To Help The Organization Achieve Its Goals.
⊚ True
⊚ False
5) Performance Management Requires That Employee Activities And Outputs Match The
Individual's Goals.
⊚ True
⊚ False
6) Important Decisions In Planning Pay And Benefits Include How Much To Offer Employees
In Salary Or Wages, As Opposed To Bonuses, Commissions, And Other Performance-Related Pay.
⊚ True
, ⊚ False
7) The Shift To Self-Service Requires HR To Spend More Time On Day-To-Day Transactional
Tasks.
⊚ True
⊚ False
8) Compliance With Laws And Regulations Is Not An HR Responsibility, But Rather The Sole
Responsibility Of Managers Within The Organization.
⊚ True
⊚ False
9) HR Is Increasingly Becoming A Purely Administrative Function.
⊚ True
⊚ False
10) As Part Of Its Strategic Role, One Of The Key Contributions HR Can Make Is To Engage In
Evidence-Based HRM.
⊚ True
⊚ False
11) Canada Underperforms The United States With Respect To Productivity.
⊚ True