STUDY GUIDE (2025/2026) BANK ACTUAL QUESTIONS WITH
CORRECT ANSWERS EXPERT VERIFIED FOR GUARANTEED
PASS/ALREADY GRADED A+
WGU D435
Core HR administration - - ANS - -Workday, SAP SuccessFactors, Oracle HCM Cloud,
BambooHR
Service delivery - - ANS - -ServiceNow HR, Zenefits, ADP Workforce Now, Gusto,
Ultimate Software (UKG), PeopleSoft
Time management - - ANS - -Kronos (UKG), TSheets, Deputy, Clockify, TimeClock Plus,
Replicon
Talent management - - ANS - -Taleo, Cornerstone OnDemand, LinkedIn Talent
Solutions, iCIMS, SuccessFactors, Halogen, Lumesse
Analytics and planning - - ANS - -Visier, Tableau, PeopleFluent, IBM Watson Talent,
Oracle Analytics, Workday Prism
Emerging HR practices - - ANS - -Glint, Culture Amp, Beamery, Degreed
,Computer program - - ANS - -Instructions for a computer to perform tasks. Example:
Microsoft Excel
Software application - - ANS - -Program for end-user tasks. Example: Workday
Software module - - ANS - -Component of a system for a specific function. Example:
Payroll module in SAP SuccessFactors
Application programming interface (API) - - ANS - -Enables software communication.
Example: Workday-Kronos API
Enterprise resource planning application (ERP) - - ANS - -Integrates business
processes. Example: Oracle NetSuite
Best-of-breed application - - ANS - -Specialized software for one function. Example:
LinkedIn Recruiter
Integrated ERP Suite - - ANS - -Single vendor (e.g., SAP SuccessFactors). Pros:
Unified, seamless. Cons: Costly, less flexible.
Best-of-Breed - - ANS - -Specialized tools (e.g., Taleo). Pros: Tailored, innovative.
Cons: Integration issues.
Mainframe environment - - ANS - -Centralized, legacy (e.g., IBM).
Client-server application model - - ANS - -Local servers (e.g., PeopleSoft).
,Public cloud environment - - ANS - -Vendor-hosted (e.g., Workday Cloud).
Single tenancy - - ANS - -Dedicated system, secure.
Multi-tenancy - - ANS - -Shared system, cost-effective (e.g., Salesforce).
Persona - - ANS - -User profile with specific needs.
End-user - - ANS - -System user (e.g., employee).
Technology administrators - - ANS - -System managers (e.g., Workday admins).
Challenge for HR tech - - ANS - -Adapting to remote, gig-based workers' needs.
Considerations for personalized experiences - - ANS - -User-friendly interfaces, Data
privacy, Mobile access.
HRIM/HRIT - - ANS - -Manages HR systems.
Functional HR support roles - - ANS - -Handles HR tasks (e.g., recruiting).
HR Tech Administrators - - ANS - -Configures systems.
, HR Tech infrastructure roles - - ANS - -Oversees servers, cloud.
Core HR applications - - ANS - -Employee records, Payroll, Benefits, Compliance,
Reporting.
Main features of a payroll application - - ANS - -Wage calculations, Tax deductions,
Direct deposit, Compliance reports, Time tracking, Payslip access.
Considerations for wellness programs - - ANS - -Engagement, Accessibility, Privacy,
Alignment.
Important considerations for HR dashboards - - ANS - -Clear KPIs, User-friendly
design, Real-time updates, Role-based access.
Document management - - ANS - -Centralized storage
Compliance - - ANS - -Automated updates
Compensation management - - ANS - -Accurate calculations
Employee self-service for benefits administration - - ANS - -Empowers employees
Describe employee self-service - - ANS - -Employees manage HR data (e.g., benefits)
via portals.