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,Chapter 1: Strategies, Trends, and Challenges in Human Resource Management
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1) Managers and economists traditionally have seen human resource management as a source
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of value to their organizations.
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2) The concept of "human resource management" implies that employees are interchangeable,
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ff easily replaced assets that should be managed like any other physical asset.
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3) No two human resource departments will have precisely the same roles and responsibilities.
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4) Recruitment refers to the process by which an organization selects applicants with the
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right knowledge, skills, and abilities to help the organization achieve its goals.
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5) Performance management requires that employee activities and outputs match the
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ff individual's goals. ff
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6) Important decisions in planning pay and benefits include how much to offer employees
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in salary or wages, as opposed to bonuses, commissions, and other performance-related
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pay.
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7) The shift to self-service requires HR to spend more time on day-to-day transactional tasks.
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,8) Compliance with laws and regulations is not an HR responsibility, but rather the
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sole responsibility of managers within the organization.
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9) HR is increasingly becoming a purely administrative function.
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10) As part of its strategic role, one of the key contributions HR can make is to engage
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in evidence-based HRM.
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11) Canada underperforms the United States with respect to productivity.
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12) HRM should have a significant role in carrying out a merger or acquisition.
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13) Non-traditional workers e.g. contractors and temporary workers, currently represent
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more than 50 percent of the workforce, and this percentage is expected to increase
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significantly.
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14) Setting up a business enterprise in another country (e.g. building a factory in China) is
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called outsourcing.
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, 15) Recent surveys indicate that the general public and managers do not have
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positive perceptions of the ethical conduct of businesses.
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16) HR activities are carried out exclusively by HR specialists in small organizations.
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17) Canada's labour force is aging.
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18) Mobile devices are increasingly being used to access HR processes, information,
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and collaborative tools.
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19) As a type of resource, human capital refers to:
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A) the wages, benefits, and other costs incurred in support of HR functions within
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an organization.
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B) executive talent within an organization. ff ff ff ff
C) the tax-deferred value of an employee's pension plan.
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D) employee characteristics that can add economic value to the organization.
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E) substitutes for physical assets. ff ff ff
20) Human capital refers to an organization's employees described in terms of all of
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the following, EXCEPT?
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A) Profitability
B) Training
C) Relationships
D) Intelligence
E) Experience
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