Verslag Opdracht 2
Vergelijken en verbeteren TAP
Thema 2OPS
Studentversie
Student 1 Klas:
Student 2 Klas:
,Inhoudsopgave
SAMENVATTING ..................................................................................................................................... 4
INLEIDING .............................................................................................................................................. 5
1. VERGELIJKING EIGEN TAP MET VOORBEELD FABRIKANT ................................................................... 6
1.1 POSITION PASSENGER BRIDGE OR STAIRS – AVIOBRUG AANSLUITEN/SLOTKOPPELEN .............................................. 6
1.2 DEPLANE PASSENGERS – DEBOARDING PAX .................................................................................................. 6
1.3 UNLOAD AFT COMPARTMENT/UNLOAD FWD COMPARTMENT – UN-LOADING BAGGAGE ......................................... 7
1.4 SERVICE GALLEYS – CATERING ................................................................................................................... 7
1.5 SERVICE CABIN – CLEANING ..................................................................................................................... 7
1.6 FUEL AIRPLANE – REFUELING .................................................................................................................... 7
1.7 SERVICE VACUUM TOILET/SERVICE PORTABLE WATER – LAVATORY SERVICE/DRINKING WATER ................................. 7
1.8 LOAD AFT COMPARTMENT/LOAD FWD COMPARTMENT – LOADING BAGGAGE ...................................................... 8
1.9 BOARD PASSENGERS – BOARDING PAX ....................................................................................................... 8
2. VERGELIJKING EIGEN TAP MET ANDERE LUCHTHAVEN ...................................................................... 9
2.1 AVIOBRUG AANSLUITEN/SLOTKOPPELEN ..................................................................................................... 9
2.2 DEBOARDEN PAX .................................................................................................................................. 9
2.3 UN-LOADING BAGGAGE .......................................................................................................................... 9
2.4 CATERING ........................................................................................................................................... 9
2.5 CLEANING ........................................................................................................................................... 9
2.6 REFUELING .......................................................................................................................................... 9
2.7 LAVATORY SERVICE/DRINKING WATER ..................................................................................................... 10
2.8 LOADING BAGGAGE ............................................................................................................................. 10
2.9 BOARDING PAX ................................................................................................................................... 10
3. VOP .............................................................................................................................................. 11
4. BOTTLENECKS ................................................................................................................................ 13
5. VERBETERVOORSTEL EIGEN TAP .................................................................................................... 14
6. PROCESVERSLAG ........................................................................................................................... 16
6.1 WERKREGISTRATIE .............................................................................................................................. 16
6.2 PROCESREFLECTIE ................................................................................................................................ 16
6.3 ZELFBEOORDELING .............................................................................................................................. 16
BIJLAGELIJST ........................................................................................................................................ 18
Faculteit Techniek
Hogeschool van Amsterdam
2
, BIJLAGE I HUIDIGE VOP......................................................................................................................... 19
BIJLAGE II VERBETERVOORSTEL VOP ..................................................................................................... 20
Faculteit Techniek
Hogeschool van Amsterdam
3