AMCA Medical Assistant Certification
2025/2026 Exam Questions and Verified
Answers | Already Graded A+
What is the best way to address an elderly patient ?
A) Mr. or Mrs
B) Honey or Sweete
C) Last name only
D) First name only - 🧠ANSWER ✔✔Mr. or Mrs
When calling a facility to schedule a patient, what is the most important factor to
remember?
A) To get off the phone as quickly as possible
B) To get the most convenient appointment possible
c) To maintain patient confidentiality
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,D) To discuss the patients limitations regarding diagnosis - 🧠ANSWER ✔✔To
maintain patient confidentiality
After how many minutes after a patient has missed an appointment, should the
medical assistant call to reschedule?
A) 5
B) 15
C) 25
D) 30 - 🧠ANSWER ✔✔15
Which it the following scheduling methods books several patients around the
A) Cluster booking
в) Stream scheduling
c) Wave scheduling
D) Open appointment scheduling - 🧠ANSWER ✔✔Cluster booking
Which temperature site would give the highest normal values?
A) Rectal
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STATEMENT. ALL RIGHTS RESERVED
,B) Tympanic
c) Oral
D) Armpit - 🧠ANSWER ✔✔Rectal
Which of the following describes the patient's chief complaint?
A) The main reason the patient is seeking care that day
B) The most significant finding on the patient's exam
c) The highest level diagnosis coded assigned to the patient
D) The issue that takes the longest for the physician to resolve - 🧠ANSWER
✔✔The main reason the patient is seeking care that day.
The selection of one of the three available blood pressure cuff sized depends on
which of the following criteria?
A) Age of the patient
B) Weight of the patient/ size of the arm
c) Chief complaint
D) Position of the patient - 🧠ANSWER ✔✔Weight of the patient/ size of arm
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 3
STATEMENT. ALL RIGHTS RESERVED
, What is latex sensitivity a type of?
A) Biologic hazard
B) Chemical hazard
c) Physical hazard
D) Allergic reaction - 🧠ANSWER ✔✔Allergic reaction
What is the scrubbing of instruments with special brushes and detergents to
remove blood, mucous, etc.?
A) Sterilization
B) Disinfection
c) Sanitization
D) Distillation - 🧠ANSWER ✔✔Sanitization
What is the process that involves a soaking or wiping process and inhibits the
activity of disease-causing organisms?
A) Sanitizing
в) Disinfecting
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 4
STATEMENT. ALL RIGHTS RESERVED
2025/2026 Exam Questions and Verified
Answers | Already Graded A+
What is the best way to address an elderly patient ?
A) Mr. or Mrs
B) Honey or Sweete
C) Last name only
D) First name only - 🧠ANSWER ✔✔Mr. or Mrs
When calling a facility to schedule a patient, what is the most important factor to
remember?
A) To get off the phone as quickly as possible
B) To get the most convenient appointment possible
c) To maintain patient confidentiality
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 1
STATEMENT. ALL RIGHTS RESERVED
,D) To discuss the patients limitations regarding diagnosis - 🧠ANSWER ✔✔To
maintain patient confidentiality
After how many minutes after a patient has missed an appointment, should the
medical assistant call to reschedule?
A) 5
B) 15
C) 25
D) 30 - 🧠ANSWER ✔✔15
Which it the following scheduling methods books several patients around the
A) Cluster booking
в) Stream scheduling
c) Wave scheduling
D) Open appointment scheduling - 🧠ANSWER ✔✔Cluster booking
Which temperature site would give the highest normal values?
A) Rectal
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 2
STATEMENT. ALL RIGHTS RESERVED
,B) Tympanic
c) Oral
D) Armpit - 🧠ANSWER ✔✔Rectal
Which of the following describes the patient's chief complaint?
A) The main reason the patient is seeking care that day
B) The most significant finding on the patient's exam
c) The highest level diagnosis coded assigned to the patient
D) The issue that takes the longest for the physician to resolve - 🧠ANSWER
✔✔The main reason the patient is seeking care that day.
The selection of one of the three available blood pressure cuff sized depends on
which of the following criteria?
A) Age of the patient
B) Weight of the patient/ size of the arm
c) Chief complaint
D) Position of the patient - 🧠ANSWER ✔✔Weight of the patient/ size of arm
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 3
STATEMENT. ALL RIGHTS RESERVED
, What is latex sensitivity a type of?
A) Biologic hazard
B) Chemical hazard
c) Physical hazard
D) Allergic reaction - 🧠ANSWER ✔✔Allergic reaction
What is the scrubbing of instruments with special brushes and detergents to
remove blood, mucous, etc.?
A) Sterilization
B) Disinfection
c) Sanitization
D) Distillation - 🧠ANSWER ✔✔Sanitization
What is the process that involves a soaking or wiping process and inhibits the
activity of disease-causing organisms?
A) Sanitizing
в) Disinfecting
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 4
STATEMENT. ALL RIGHTS RESERVED
