Page &1
,TEST BANK FOR & & &
MGMT 12th Edition by Chuck Williams
& & & & &
Chapter 01_Management
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1. _____ is defined as getting work done through others.
& & & & & & & & &
&
a. Orientation
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&
b. Marketing
&
&
c. Management
&
&
d. Accounting
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ANSWER: c &&
2. When Ruth was hired by Graham Services Inc. to head its customer service operations, she
& & & & & & & & & & & & & & &
was told that her role involved supervising the work of her employees and ensuring that they
& & & & & & & & & & & & & & & &
did their jobs well. Ruth's job is related to:
& & & & & & & & &
&
a. marketing.
&
&
b. recruitment.
&
&
c. management.
&
&
d. finance.
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ANSWER: c &&
Page &2
,3. At Troysten Inc., a construction company, Edwin's job responsibilities include monitoring
& & & & & & & & & & &
the work carried out by the company's site engineers. He is also responsible for ensuring that
& & & & & & & & & & & & & & & &
all the engineers are provided with ample guidance and supervision so that they can perform
& & & & & & & & & & & & & & &
all the assigned tasks to the best of their ability. In the given scenario, Edwin's job is related
& & & & & & & & & & & & & & & & & &
to _____.
& &
&
a. accounting
&
&
b. sales&
&
c. management
&
&
d. production
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ANSWER: c &&
4. Relish Inc. is a fruit juice manufacturing company. The company ensures that raw
& & & & & & & & & & & & &
materials are fully utilized. It also makes sure that minimal waste is produced. The juice
& & & & & & & & & & & & & & &
extracting and packaging units of the company are designed in such way that the quality of
& & & & & & & & & & & & & & & &
its products is maintained with minimal costs. Relish is involved in achieving _____.
& & & & & & & & & & & & &
&
a. effectiveness
&
&
b. efficiency
&
&
c. autonomy
&
&
d. power&
ANSWER: b &&
5. Trent Automobiles Inc. was expecting a large shipment of scrap metal a week earlier. As
& & & & & & & & & & & & & & &
the shipment did not arrive on time, the supply manager at Trent Automobiles was forced to
& & & & & & & & & & & & & & & &
Page &3
, place another order for the same quantity of scrap metal from a local manufacturer. As a
& & & & & & & & & & & & & & & &
result, its car manufacturing processes got delayed and expenses increased. In this scenario,
& & & & & & & & & & & & &
Trent Automobiles is demonstrating a lack of _____.
& & & & & & & &
&
a. synergy
&
&
b. disintermediation
&
&
c. automation
&
&
d. efficiency
&
ANSWER: d &&
6. To reduce manual errors, Debronth Inc., a machinery manufacturing company, automated
& & & & & & & & & & &
most of its production processes using Computer Numeric Control (CNC) machines. This
& & & & & & & & & & & &
reduced the labor cost, wastage of raw materials, and rejection of finished goods due to
& & & & & & & & & & & & & & &
quality issues. In the context of management, the automation of production processes at
& & & & & & & & & & & & &
Debronth Inc. exemplifies _____.
& & & &
&
a. synergy
&
&
b. efficiency
&
&
c. autonomy
&
&
d. contingency
&
ANSWER: b &&
7. _____ involves accomplishing tasks that help fulfill organizational objectives.
& & & & & & & & &
&
a. Effectiveness
&
Page &4
,TEST BANK FOR & & &
MGMT 12th Edition by Chuck Williams
& & & & &
Chapter 01_Management
&
1. _____ is defined as getting work done through others.
& & & & & & & & &
&
a. Orientation
&
&
b. Marketing
&
&
c. Management
&
&
d. Accounting
&
ANSWER: c &&
2. When Ruth was hired by Graham Services Inc. to head its customer service operations, she
& & & & & & & & & & & & & & &
was told that her role involved supervising the work of her employees and ensuring that they
& & & & & & & & & & & & & & & &
did their jobs well. Ruth's job is related to:
& & & & & & & & &
&
a. marketing.
&
&
b. recruitment.
&
&
c. management.
&
&
d. finance.
&
ANSWER: c &&
Page &2
,3. At Troysten Inc., a construction company, Edwin's job responsibilities include monitoring
& & & & & & & & & & &
the work carried out by the company's site engineers. He is also responsible for ensuring that
& & & & & & & & & & & & & & & &
all the engineers are provided with ample guidance and supervision so that they can perform
& & & & & & & & & & & & & & &
all the assigned tasks to the best of their ability. In the given scenario, Edwin's job is related
& & & & & & & & & & & & & & & & & &
to _____.
& &
&
a. accounting
&
&
b. sales&
&
c. management
&
&
d. production
&
ANSWER: c &&
4. Relish Inc. is a fruit juice manufacturing company. The company ensures that raw
& & & & & & & & & & & & &
materials are fully utilized. It also makes sure that minimal waste is produced. The juice
& & & & & & & & & & & & & & &
extracting and packaging units of the company are designed in such way that the quality of
& & & & & & & & & & & & & & & &
its products is maintained with minimal costs. Relish is involved in achieving _____.
& & & & & & & & & & & & &
&
a. effectiveness
&
&
b. efficiency
&
&
c. autonomy
&
&
d. power&
ANSWER: b &&
5. Trent Automobiles Inc. was expecting a large shipment of scrap metal a week earlier. As
& & & & & & & & & & & & & & &
the shipment did not arrive on time, the supply manager at Trent Automobiles was forced to
& & & & & & & & & & & & & & & &
Page &3
, place another order for the same quantity of scrap metal from a local manufacturer. As a
& & & & & & & & & & & & & & & &
result, its car manufacturing processes got delayed and expenses increased. In this scenario,
& & & & & & & & & & & & &
Trent Automobiles is demonstrating a lack of _____.
& & & & & & & &
&
a. synergy
&
&
b. disintermediation
&
&
c. automation
&
&
d. efficiency
&
ANSWER: d &&
6. To reduce manual errors, Debronth Inc., a machinery manufacturing company, automated
& & & & & & & & & & &
most of its production processes using Computer Numeric Control (CNC) machines. This
& & & & & & & & & & & &
reduced the labor cost, wastage of raw materials, and rejection of finished goods due to
& & & & & & & & & & & & & & &
quality issues. In the context of management, the automation of production processes at
& & & & & & & & & & & & &
Debronth Inc. exemplifies _____.
& & & &
&
a. synergy
&
&
b. efficiency
&
&
c. autonomy
&
&
d. contingency
&
ANSWER: b &&
7. _____ involves accomplishing tasks that help fulfill organizational objectives.
& & & & & & & & &
&
a. Effectiveness
&
Page &4
