Exam 1: NUR 204/ NUR204 (Latest 2025/ 2026 Update) Leadership and Management Guide| Questions & Answers| Grade A| 100% Correct (Verified Solutions)- Fortis

Exam 1: NUR 204/ NUR204 (Latest 2025/ 2026 Update) Leadership and Management Guide| Questions & Answers| Grade A| 100% Correct (Verified Solutions)- Fortis QUESTION Types of Unions: Answer: Industrial Union & Occupational Unionism QUESTION Industrial Union Answer: Represents all workers in an agency. QUESTION Occupational Unionism: Answer: Separate unions for each occupation within a company. QUESTION Right-to-Work Laws: Answer: Prohibit mandatory union membership or dues as a condition of employment. Workers can benefit from union contracts without joining. QUESTION Unionization Benefits & Consequences: Answer: Benefits: Improved salaries, patient outcomes, and staffing ratios. Consequences: Potentially lower patient satisfaction and negative work environment. QUESTION Leadership vs. Management: Answer: Leaders lead PEOPLE vs. managers coordinate resources (time, people, supplies) for outcomes. QUESTION Leadership styles: Answer: Transactional Leaders Transformational Leaders QUESTION Transactional Leaders: Answer: Leaders who guide or motivate their followers in the direction of established goals by clarifying role and task requirements. QUESTION Transformational Leaders: Answer: Mentor through vision and are admired by peers. QUESTION Power Types: Referent Power Answer: Based on followers' admiration and respect. QUESTION Leadership Trait Theory: Answer: Assumes leaders have inherent traits like intelligence, dependability, and enthusiasm. QUESTION Conceptual vs. Human vs. Technical Practices: Answer: Conceptual: Improving care quality and understanding external customer needs. Human: Maintaining a positive outlook. Technical: Keeping clinical skills current. QUESTION Management Theories Answer: Autocratic: Appropriate for emergencies where control is needed. Democratic/Participative: Involves staff in decision-making and planning. Laissez-Faire: Effective with competent, motivated individuals. QUESTION Organizational Theories: Answer: Systems Theory: Views organizations as interdependent parts. Chaos Theory: Emphasizes planning for predictable outcomes in complex situations. QUESTION Nurse Manager Functions: Answer: Planning: Resource management and strategic planning. Organizing: Structuring tasks and responsibilities. Staffing: Recruiting and scheduling staff. QUESTION 13. A hospital recently learned that their scorecard did not meet the national benchmark for patient satisfaction and brought in a professional change agent to determine what their issues were and how they could improve their score. The agent collected data and recommended that nurses participate in interdisciplinary walking rounds and allow the pt. and the family to be participants. Nurses now round every shift and perform "huddles to update the tam" as needed throughout the shift as part of best practices. Random visits are made to nursing units to ensure all nurses are participating and patients are interviewed for their involvement. These practices are associate with stage of Lewin's change process. Answer: Refreezes QUESTION 14. A new graduate nurse attends a hiring fair at the local hospital. The nurse inquired with the current employees about the reasons why they enjoy their place of work. The new graduate nurse understands the reasoning with the job satisfaction if they reinforce which response? Answer: A current employee states "our leadership team promotes excellence in nursing practice and are visible on the floor"