lOMoARcPSD|52942330
Ch24_Communication_Chapter_Notes_Fundamentals_
Nursing_Maysville_Community_Technical_College
, lOMoARcPSD|52942330
Communication CH 24
Communication and Nursing Practice
Communication- ongoing, dynamic series of events that involves the transmission of meaning from
sender to receiver.
essential to establish nurse patient relationships
effective team communication skills promote working relationships that improve patient
outcomes, increase patient satisfaction, and reduce risk of errors
competent communication maintains effective relationships
therapeutic communication promotes personal growth and helps patients reach their health-
related outcomes
Communication and Interpersonal Relationships
Nurses demonstrate caring by being with, doing for, and enabling patient well-being
Nursing actions that reflect caring:
Becoming sensitive and supportive to self and others.
Being present and encouraging the expression of positive and negative feelings.
Developing healing relationships.
Instilling faith and hope.
Promoting interpersonal teaching and learning.
Providing for nursing care needs in a supportive way.
Respecting and allowing for spiritual expression.
-Effective interpersonal communication also requires a sense of mutuality
-Nurses learn to embrace a nonjudgmental, holistic view of people and understand the need for
effective, supportive communication and human interactive.
-Skilled communication empowers others to express what they believe and make their own choices;
these are essential aspects of the individual healing process
Developing Communication Skills
Nurses who develop their critical thinking and clinical judgement make the best communicators.
Nurses interpret messages received from others to obtain new information, correct
misinformation, analyze findings to make clinical judgements, and plan patient centered care
that promotes patient understanding.
The critical thinking attitudes of perseverance and creativity motivate a nurse to assess patients
more thoroughly, identify health care needs, and communicate and identify innovative solutions.
Ch24_Communication_Chapter_Notes_Fundamentals_
Nursing_Maysville_Community_Technical_College
, lOMoARcPSD|52942330
Communication CH 24
Communication and Nursing Practice
Communication- ongoing, dynamic series of events that involves the transmission of meaning from
sender to receiver.
essential to establish nurse patient relationships
effective team communication skills promote working relationships that improve patient
outcomes, increase patient satisfaction, and reduce risk of errors
competent communication maintains effective relationships
therapeutic communication promotes personal growth and helps patients reach their health-
related outcomes
Communication and Interpersonal Relationships
Nurses demonstrate caring by being with, doing for, and enabling patient well-being
Nursing actions that reflect caring:
Becoming sensitive and supportive to self and others.
Being present and encouraging the expression of positive and negative feelings.
Developing healing relationships.
Instilling faith and hope.
Promoting interpersonal teaching and learning.
Providing for nursing care needs in a supportive way.
Respecting and allowing for spiritual expression.
-Effective interpersonal communication also requires a sense of mutuality
-Nurses learn to embrace a nonjudgmental, holistic view of people and understand the need for
effective, supportive communication and human interactive.
-Skilled communication empowers others to express what they believe and make their own choices;
these are essential aspects of the individual healing process
Developing Communication Skills
Nurses who develop their critical thinking and clinical judgement make the best communicators.
Nurses interpret messages received from others to obtain new information, correct
misinformation, analyze findings to make clinical judgements, and plan patient centered care
that promotes patient understanding.
The critical thinking attitudes of perseverance and creativity motivate a nurse to assess patients
more thoroughly, identify health care needs, and communicate and identify innovative solutions.
