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TRL2604 ASSESSMENT 2 SEMESTER 1 2025 Question 1 Not yet answered Marked out of 1.00 Flag question Question text Planning, implementing and controlling the efficient and effective forward and reverse flow and storage of goods, services and information be

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TRL2604 ASSESSMENT 2 SEMESTER 1 2025 Question 1 Not yet answered Marked out of 1.00 Flag question Question text Planning, implementing and controlling the efficient and effective forward and reverse flow and storage of goods, services and information between point of origin and point of consumption in order to meet customer’s requirements refers to: a. Engineering logistics b. Military logistics c. Reverse logistics d. Production logistics e. Business logistics Clear my choice Question 2 Not yet answered Marked out of 1.00 Flag question Question text Which one of the following activities does NOT form part of the reverse logistics function? a. Packaging and unitisation decisions b. Disposal of packaging materials c. Dealing with obsolete products and materials d. Recycling of appliances and equipment e. Handling return loads Clear my choice Question 3 Not yet answered Marked out of 1.00 Flag question Question text Which one of the following is NOT a primary activity according to Porter’s value chain concept? a. Inbound logistics b. Operations c. Marketing and sales d. Procurement e. Service Clear my choice Question 4 Not yet answered Marked out of 1.00 Flag question Question text Google provides its employees with three free meals a day, facilities to exercise, laundry services and many other incentives to retain their employees. Which activity in the value chain would this be an example of? a. Human resource management b. Service c. Marketing and sales d. Procurement e. Technology development Clear my choice Question 5 Not yet answered Marked out of 1.00 Flag question Question text A worker in a large warehouse, used for storing tractor tyres, is busy unpacking a truck that just arrived at the warehouse from a supplier in Cape Town. According to Porter’s value chain this is an example of: a. Operations b. Inbound logistics c. Service d. Outbound logistics e. Procurement Clear my choice Question 6 Not yet answered Marked out of 1.00 Flag question Question text “Quality as defined by the customer" is: a. A product-based definition of quality b. A manufacturing-based definition of quality c. An unrealistic definition of quality d. An optimistic definition of quality e. A user-based definition of quality Clear my choice Question 7 Not yet answered Marked out of 1.00 Flag question Question text A company's channel decisions directly affect every ________. a. Channel member b. Marketing decision c. Employee in the channel d. Customer's choices Clear my choice Question 8 Not yet answered Marked out of 1.00 Flag question Question text Julie Newmark recognises that her company needs to provide better customer service and trim distribution costs through teamwork, both inside the company and among all the marketing channel organisations. Julie will begin the practice of ________. a. Supply chain management b. Supplier involvement c. None of the above d. Customer relationship management e. Intermediation Clear my choice Question 9 Not yet answered Marked out of 1.00 Flag question Question text Organisations manage their customer service through ________. a. Competitors b. Human resource management c. Transportation modes d. Information e. All of the above Clear my choice Question 10 Not yet answered Marked out of 1.00 Flag question Question text Logistical perspectives of customer service should begin with: a. The customer requirements b. The production requirements c. The procurement requirements d. The manufacturing requirements e. The transportation requirements Clear my choice Question 11 Not yet answered Marked out of 1.00 Flag question Question text Planning in logistics is a fundamental aspect of the delivery process to ensure that the customer: a. Complies with the sales agreement b. Have the goods delivered at the right time and place c. Obtains the exact quantities of the required product d. A and B e. Pays a maximum price Clear my choice Question 12 Not yet answered Marked out of 1.00 Flag question Question text The costs associated with discrepancies between supply and demand, for example through lost sales, high inventory costs and discounts, are on the increase in many industries. The major cause of demand variability within a firm include: a. Poor quality control b. Lead time consistency c. Known customer preferences d. Marketing and sales promotions e. Forecasting error Clear my choice Question 13 Not yet answered Marked out of 1.00 Flag question Question text There are different demand, supply, and product-related patterns that impact on demand forecasting. These include: a. Trend, seasonality and uncertainty b. Certainty, trend and seasonality c. Uncertainty, trend and uncertainty d. Seasonality, uncertainty and flexibility e. Flexibility, seasonality and uncertainty Clear my choice Question 14 Not yet answered Marked out of 1.00 Flag question Question text This qualitative forecasting approaches are appropriate: a. When the market is monopolistic b. For products with ample historical data c. When the market is mature d. When experts have limited insight into the market that may affect the forecast e. For products with little or no historical data Clear my choice Question 15 Not yet answered Marked out of 1.00 Flag question Question text A business process that may improve collaboration and information across the supply chain network is collaborative planning, forecasting, and replenishment (CPFR). CPFR excludes: a. A process whereby supply chain trading partners can plan key supply chain activities independently b. Joint business planning c. Joint sales forecasting d. Communications e. Replenishment of raw materials and finished goods Clear my choice Question 16 Not yet answered Marked out of 1.00 Flag question Question text Purchasing entails buying products and services from other firms in a legal and ethical manner. Purchasing is: a. A functional activity b. Involved in supplier identification and selection c. Conducting supply market research d. None of the above e. All of the above Clear my choice Question 17 Not yet answered Marked out of 1.00 Flag question Question text _________ is the broad set of activities carried out by organisations to analyse sourcing opportunities, develop sourcing strategies, select suppliers, and carry out all the activities to procure goods and services. a. Procurement b. Sourcing c. Supply management d. Inbound logistics e. Purchasing Clear my choice Question 18 Not yet answered Marked out of 1.00 Flag question Question text Supply management can reduce total costs in the following ways, except by: a. Improving product design b. Lowering post-ownership costs c. Introducing shorter cycle times d. Reducing the acquisition cost e. Increasing quality and downtime cost Clear my choice Question 19 Not yet answered Marked out of 1.00 Flag question Question text ___________can be explained as the development and management of supplier relationships to acquire goods and services in a way that aids in achieving the immediate needs of the business. a. Inbound relationship management b. Supplier development c. Sourcing d. Buying e. Strategic sourcing Clear my choice Question 20 Not yet answered Marked out of 1.00 Flag question Question text When you are looking into a potential supplier’s labour relations, which supplier selection criteria are you using? a. Desirable qualities b. Capability c. BEE d. Financial e. Reliability Clear my choice Question 21 Not yet answered Marked out of 1.00 Flag question Question text Nutella is a very popular sweetened hazelnut cocoa spread. The main ingredient, hazelnuts can only be harvested once a year nearing the end of autumn. Nutella ensures that they keep an adequate amount of hazelnuts in stock. What type of stock can this be classified as? a. Batch stock b. Seasonal stock c. Guarantee stock d. Safety stock e. Strategic stock Clear my choice Question 22 Not yet answered Marked out of 1.00 Flag question Question text An automobile manufacturer makes use of the Just-in-time (JIT) philosophy with regards to inventory control. Which one of the following statements is NOT true with regards to the JIT inventory strategy? a. JIT aims to reduce uncertainty in demand b. Inventories are minimised by increasing lead times and batch sizes c. JIT tries to eliminate unnecessary inventories d. JIT-driven firms will still have inventory, just at lower quantities than non-JIT organisations e. JIT intends to reduce uncertainty in production processes Clear my choice Question 23 Not yet answered Marked out of 1.00 Flag question Question text Basing demand for products or services on actual and not forecasted demand is a technique used to: a. Prevent stock-outs b. Increase demand accuracy c. Control demand volumes d. Balance supply and demand e. Manage inventory Clear my choice Question 24 Not yet answered Marked out of 1.00 Flag question Question text An example of dependent demand inventory would be: a. Finished products in a toy factory's warehouse b. Silos full of grain at a brewery c. Milk in a grocery store d. Detergent used to clean a manufacturer's machinery e. Tyres of a new vehicle made at Mercedes-Benz Clear my choice Question 25 Not yet answered Marked out of 1.00 Flag question Question text ABC analysis is used: a. To prioritise inventory by importance b. Options A and D c. To alphabetise part numbers by name d. To allocate overhead costs to activities produced e. To identify which inventory items are dependent and which are independent

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The BMZ Academy @ 061 262




THE BMZ ACADEMY




@061 262 1185/068 053 8213




BMZ ACADEMY 061 262 1185/068 053 8213

, 3/10/25, 6:16 PM Assessment 2




TRL2604-25-S1  Welcome Message  Assessment 2


QUIZ




Time left 0:01:27


Question 1

Not yet answered

Marked out of 1.00




Which of the following activities is not a direct responsibility of operations management?


a.
Determining the exact mix of products and services that the customers want



b. Designing the operation's products, services and processes as effective as possible

c. Developing an operations strategy for the operations within the organisation

d. Planning and controlling the operations within the organisation as efficient as possible

e. Ensure that the balance of supply and customer demand is satisfied

Clear my choice




Question 2

Not yet answered

Marked out of 1.00




Inventory carried for the purpose of providing manufacturing flexibility to each decision-making unit to manage its
operations independently is known as:




a. Safety inventory

b. Decoupling inventory

c. Cycle inventory

d. Seasonal inventory

e. Pipeline inventory

Clear my choice




https://mymodules.dtls.unisa.ac.za/mod/quiz/attempt.php?attempt=24263335&cmid=1086208#question-24524279-13 1/9

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