Solution manual for Operations and supply chain management 16th edition by F Robert Jacobs and Richard B. Chase All Chapters 1-22 Covered

Solution manual
Operations and supply chain management
16th edition by F Robert Jacobs and Richard B. Chase
All Chapters 1-22 Covered




1-1

,LLL TABLE OF CONTENT
L L LLL


L SectionLOne:LStrategy,LProducts,LandLCapacity


Ch.L1LIntroduction
Ch.L2LStrategy
Ch.L3LDesignLofLProductsLandLServices
Ch.L4LProjects
Ch.L5LStrategicLCapacityLManagement
5SLInvestmentLAnalysis
Ch.L6LLearningLCurves

SectionLTwo:LManufacturingLandLServiceLProcesses
Ch.L7LManufacturingLProcesses
7SLManufacturingLTechnology
Ch.L8LFacilityLLayout
Ch.L9LServiceLProcesses
9SLHealthLCare
Ch.L10LWaitingLLineLAnalysisLandLSimulation
Ch.L11LProcessLDesignLandLAnalysis
11SLOperationsLConsulting
Ch.L12LSixLSigmaLQuality
Ch.L13LStatisticalLQualityLControl

SectionLThree:LSupplyLChainLProcesses
Ch.L14LLeanLSupplyLChains
Ch.L15LLogistics,LDistribution,LandLTransportation
Ch.L16LGlobalLSourcingLandLProcurement

SectionLFour:LSupplyLandLDemandLPlanningLandLControl
Ch.L17LTheLInternetLofLThingsLandLERP
Ch.L18LForecasting
Ch.L19LSalesLandLOperationsLPlanning
19SLLinearLProgrammingLUsingLtheLExcelLSolver
Ch.L20LInventoryLManagement
Ch.L21LMaterialLRequirementsLPlanning
Ch.L22LWorkcenterLScheduling




1-2

,OPERATIONSLANDLSUPPLYLCHAINLMANAGEMENTL16THLEDITIONLBYLF.LROBERT
LJACOBS




ChapterL1-22




CHAPTER 1 L




OPERATIONS AND SUPPLY CHAIN MANAGEMENT
L L L L




DiscussionLQuestions
1. UsingLExhibitL1.3LasLaLmodel,LdescribeLtheLsource-make-deliver-
returnLrelationshipsLinLtheLfollowingLsystems:

a. AnLairline
Source:L AircraftLmanufacturer,Lin-flightLfood,LrepairLparts,LcomputerLsystems
Make:LAircraftLandLflightLcrewLscheduling,LgroundLservicesLprovidedLatLairports,LaircraftLmainte
nanceLandLrepair
Deliver:LOutboundLandLarrivingLpassengerLservice,LbaggageLhandlingLReturn
:LResolveLanyLpost-serviceLissuesLsuchLasLlostLorLdamagedLluggage

b. AnLautomobileLmanufacturer
Source:L SuppliersLofLcomponentsLandLrawLmaterials
Make:L ManufacturingLofLvehiclesLandLcomponentsLorLsubassembliesLtoLbeLsoldLasLspareLp
arts
Deliver:LDeliveryLtoLandLsalesLfromLdealerships,LdeliveryLofLspareLpartsLtoLtheLwholesaleLsy
stem
Return:L WarrantyLandLrecallLrepairs,Ltrade-ins

c. ALhospital
Source:L MedicalLsupplies,LcleaningLservices,LdisposalLservices,LfoodLservices,LqualifiedLpe
rsonnel
Make:L InpatientLrooms,LoutpatientLclinics,LemergencyLroom,LoperatingLrooms
Deliver:LSchedulingLpatients,LprovidingLtreatment,LambulanceLservice,LfamilyLcounselingLR
1-3

, eturn:LBillingLerrors,LfollowLupLvisits

d. AnLinsuranceLcompany
Source:L SuppliesLneededLforLtheLoffice,Lunderwriters,LlegalLauthorityLtoLoperate




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