NC BLET: Communication Skills For
Law Enforcement Officers
Active Listening - ANS-Understanding a speak and their factor of view (empathy). Listen
greater than you communicate.
Aggressive - ANS--Stands over person.
-Points finger.
-Moves closer to person.
-Clenched fist, tight jaw.
-Interrupt speaker.
-Cuts of treasured facts.
Aggressive Behavior - ANS--Can be energetic or passive.
-Position of authority, disrespect, superiority.
Assertive Behavior - ANS--Active, direct, sincere.
-Conveys self-admire and respect for others.
-Views self as same with others.
Assertive Speakers - ANS--Get to the point.
-Are confident.
Attentive Listening - ANS-Receiving messages.
Average Rate of Speech Per Minute - ANS-125 words in keeping with minute.
Average Rate of Understanding Speech Per Minute - ANS-500-600 words per minute.
Breathing - ANS-Supports the voice.
Cross-Cultural Reading - ANS-Ability to interpret signs of various cultures. Allows officers to
be higher prepared for interactions with citizens of other cultures.
Cultural Awareness - ANS-Enhances officer safety.
-Use proper degree of directness.
-Use appropriate subject be counted.
-Use proper facial expressions and eye touch.
-Do not contact except you're aware of subject's culturally perfect uses of contact. *Most
risky approaches to initiate an person.*
-Use proper quantity of speech.
- Use proper gestures. *Second most dangerous way to initiate.*
Eye Contact - ANS--Is critical.
-Conveys significance.
-Is direct and confident.
-Lack of eye contact indicates ability threat.
General Speaking Strategies - ANS-1) Speak it appears that evidently the use of clean
diction and grammar.
2) Check vocal traits.
Three) Avoid slang
four) Avoid use of profanity
Law Enforcement Officers
Active Listening - ANS-Understanding a speak and their factor of view (empathy). Listen
greater than you communicate.
Aggressive - ANS--Stands over person.
-Points finger.
-Moves closer to person.
-Clenched fist, tight jaw.
-Interrupt speaker.
-Cuts of treasured facts.
Aggressive Behavior - ANS--Can be energetic or passive.
-Position of authority, disrespect, superiority.
Assertive Behavior - ANS--Active, direct, sincere.
-Conveys self-admire and respect for others.
-Views self as same with others.
Assertive Speakers - ANS--Get to the point.
-Are confident.
Attentive Listening - ANS-Receiving messages.
Average Rate of Speech Per Minute - ANS-125 words in keeping with minute.
Average Rate of Understanding Speech Per Minute - ANS-500-600 words per minute.
Breathing - ANS-Supports the voice.
Cross-Cultural Reading - ANS-Ability to interpret signs of various cultures. Allows officers to
be higher prepared for interactions with citizens of other cultures.
Cultural Awareness - ANS-Enhances officer safety.
-Use proper degree of directness.
-Use appropriate subject be counted.
-Use proper facial expressions and eye touch.
-Do not contact except you're aware of subject's culturally perfect uses of contact. *Most
risky approaches to initiate an person.*
-Use proper quantity of speech.
- Use proper gestures. *Second most dangerous way to initiate.*
Eye Contact - ANS--Is critical.
-Conveys significance.
-Is direct and confident.
-Lack of eye contact indicates ability threat.
General Speaking Strategies - ANS-1) Speak it appears that evidently the use of clean
diction and grammar.
2) Check vocal traits.
Three) Avoid slang
four) Avoid use of profanity
