MGMT 3000 C715 Organizational Behavior EXAM PREP
LATEST 2024/2025 EXAM QUESTION AND ANSWERS
100% ACCURATE WGU
personality - ANSWER: characteristics that describe an individual's behavior.
personality traits - ANSWER: characteristics that describe an individual's behavior in
a large number of situations
Myers-Briggs Type Indicator (MBTI) - ANSWER: A personality test that taps four
characteristics and classifies Behavior
Big Five Model - ANSWER: A personality assessment model that taps five basic
dimensions. extraversion, agreeableness, openness, conscientiousness, and
neuroticism.
extraversion - ANSWER: A personality describing someone who is sociable and
assertive (confident and forceful )
agreeableness - ANSWER: A personality that describes someone who is good
natured, cooperative, and trusting.
conscientiousness - ANSWER: A personality that describes someone who is
responsible, dependable, persistent, and organized.
emotional stability - ANSWER: A personality that characterizes someone as calm,
self-confident, and insecure.
openness to experience - ANSWER: A personality that characterizes someone in
terms of imagination, sensitivity, and curiosity.
core self-evaluation - ANSWER: Bottom-line conclusions individuals have about their
capabilities, competence, and worth as a person.
Machiavellianism - ANSWER: The degree to which an individual is pragmatic,
maintains emotional distance, and believes that ends can justify means.
narcissism - ANSWER: The tendency to be arrogant, self-importance, require
excessive admiration, and have a sense of entitlement.
self-monitoring - ANSWER: where an individual's has ability to adjust his or her
behavior to external, situational factors.
proactive personality - ANSWER: People who identify opportunities, show initiative,
take action, and persevere until meaningful change occurs.
,values - ANSWER: Basic convictions that a specific mode of conduct or end-state of
existence is personally or socially preferable to an opposite or converse mode of
conduct or end-state of existence.
value system - ANSWER: A hierarchy based on a ranking of an individual's values in
terms of their intensity.
terminal values - ANSWER: Values that we work towards (happiness, self-respect,
family security, recognition)
instrumental values - ANSWER: Core values that are permanent in nature (honesty,
sincerity, ambition, independence)
personality Job-fit theory - ANSWER: A theory that identifies six personality types
and proposes that the fit between personality type and occupational environment
determines satisfaction and turnover.
power distance - ANSWER: where society accepts that power in institutions and
organizations is distributed unequally.
individualism - ANSWER: where people prefer to act as individuals rather than as
members of groups.
collectivism - ANSWER: A national culture attribute that describes a tight social
framework in which people expect others in groups of which they are a part to look
after them and protect them.
masculinity - ANSWER: where culture favors traditional masculine work roles of
achievement, power, and control.
femininity - ANSWER: indicates little differentiation between male and female roles;
where women are treated as the equals of men in all aspects of the society.
uncertainty avoidance - ANSWER: A national culture attribute that describes the
extent to which a society feels threatened by uncertain and ambiguous situations
and tries to avoid them.
long-term orientation - ANSWER: A national culture attribute that emphasizes the
future, thrift, and persistence.
short-term orientation - ANSWER: A national culture attribute that emphasizes the
past and present, respect for tradition, and fulfillment of social obligations. people
value the here and now; they accept change more readily and don't see
commitments as impediments to change.
, heredity - ANSWER: factors determined at conception; one's biological, physiological,
and inherent psychological makeup.
Perception - ANSWER: A process by which individuals organize and interpret their
sensory impressions in order to give meaning to their environment.
attribution theory - ANSWER: An attempt to determine whether an individual's
behavior is internally or externally caused.
fundamental attribution error - ANSWER: The tendency to underestimate the
influence of external factors and overestimate the influence of internal factors when
making judgments about the behavior of others.
self-serving bias - ANSWER: The tendency for individuals to attribute their own
successes to internal factors and put the blame for failures on external factors.
selective perception - ANSWER: The tendency to selectively interpret what one sees
on the basis of one's interests, background, experience, and attitudes.
halo effect - ANSWER: The tendency to draw a general impression about an
individual on the basis of a single characteristic.
contrast effect - ANSWER: Evaluation of a person's characteristics that is affected by
comparisons with other people recently encountered who rank higher or lower on
the same characteristics.
stereotyping - ANSWER: Judging someone on the basis of one's perception of the
group to which that person belongs.
self-fulfilling prophecy - ANSWER: Causing something to happen by believing it will
come true.
decisions - ANSWER: Choices made from among two or more alternatives.
problem - ANSWER: A discrepancy between the current state of affairs and some
desired state.
rational - ANSWER: Characterized by making consistent, value-maximizing choices
within specified constraints.
rational decision-making model - ANSWER: A decision-making model that describes
how individuals should behave in order to maximize some outcome.
Steps in the rational decision-making model - ANSWER: 1. Define the problem. 2.
Identify the decision criteria. 3. Allocate weights to the criteria. 4. Develop the
alternatives. 5. Evaluate the alternatives. 6. Select the best alternative.
LATEST 2024/2025 EXAM QUESTION AND ANSWERS
100% ACCURATE WGU
personality - ANSWER: characteristics that describe an individual's behavior.
personality traits - ANSWER: characteristics that describe an individual's behavior in
a large number of situations
Myers-Briggs Type Indicator (MBTI) - ANSWER: A personality test that taps four
characteristics and classifies Behavior
Big Five Model - ANSWER: A personality assessment model that taps five basic
dimensions. extraversion, agreeableness, openness, conscientiousness, and
neuroticism.
extraversion - ANSWER: A personality describing someone who is sociable and
assertive (confident and forceful )
agreeableness - ANSWER: A personality that describes someone who is good
natured, cooperative, and trusting.
conscientiousness - ANSWER: A personality that describes someone who is
responsible, dependable, persistent, and organized.
emotional stability - ANSWER: A personality that characterizes someone as calm,
self-confident, and insecure.
openness to experience - ANSWER: A personality that characterizes someone in
terms of imagination, sensitivity, and curiosity.
core self-evaluation - ANSWER: Bottom-line conclusions individuals have about their
capabilities, competence, and worth as a person.
Machiavellianism - ANSWER: The degree to which an individual is pragmatic,
maintains emotional distance, and believes that ends can justify means.
narcissism - ANSWER: The tendency to be arrogant, self-importance, require
excessive admiration, and have a sense of entitlement.
self-monitoring - ANSWER: where an individual's has ability to adjust his or her
behavior to external, situational factors.
proactive personality - ANSWER: People who identify opportunities, show initiative,
take action, and persevere until meaningful change occurs.
,values - ANSWER: Basic convictions that a specific mode of conduct or end-state of
existence is personally or socially preferable to an opposite or converse mode of
conduct or end-state of existence.
value system - ANSWER: A hierarchy based on a ranking of an individual's values in
terms of their intensity.
terminal values - ANSWER: Values that we work towards (happiness, self-respect,
family security, recognition)
instrumental values - ANSWER: Core values that are permanent in nature (honesty,
sincerity, ambition, independence)
personality Job-fit theory - ANSWER: A theory that identifies six personality types
and proposes that the fit between personality type and occupational environment
determines satisfaction and turnover.
power distance - ANSWER: where society accepts that power in institutions and
organizations is distributed unequally.
individualism - ANSWER: where people prefer to act as individuals rather than as
members of groups.
collectivism - ANSWER: A national culture attribute that describes a tight social
framework in which people expect others in groups of which they are a part to look
after them and protect them.
masculinity - ANSWER: where culture favors traditional masculine work roles of
achievement, power, and control.
femininity - ANSWER: indicates little differentiation between male and female roles;
where women are treated as the equals of men in all aspects of the society.
uncertainty avoidance - ANSWER: A national culture attribute that describes the
extent to which a society feels threatened by uncertain and ambiguous situations
and tries to avoid them.
long-term orientation - ANSWER: A national culture attribute that emphasizes the
future, thrift, and persistence.
short-term orientation - ANSWER: A national culture attribute that emphasizes the
past and present, respect for tradition, and fulfillment of social obligations. people
value the here and now; they accept change more readily and don't see
commitments as impediments to change.
, heredity - ANSWER: factors determined at conception; one's biological, physiological,
and inherent psychological makeup.
Perception - ANSWER: A process by which individuals organize and interpret their
sensory impressions in order to give meaning to their environment.
attribution theory - ANSWER: An attempt to determine whether an individual's
behavior is internally or externally caused.
fundamental attribution error - ANSWER: The tendency to underestimate the
influence of external factors and overestimate the influence of internal factors when
making judgments about the behavior of others.
self-serving bias - ANSWER: The tendency for individuals to attribute their own
successes to internal factors and put the blame for failures on external factors.
selective perception - ANSWER: The tendency to selectively interpret what one sees
on the basis of one's interests, background, experience, and attitudes.
halo effect - ANSWER: The tendency to draw a general impression about an
individual on the basis of a single characteristic.
contrast effect - ANSWER: Evaluation of a person's characteristics that is affected by
comparisons with other people recently encountered who rank higher or lower on
the same characteristics.
stereotyping - ANSWER: Judging someone on the basis of one's perception of the
group to which that person belongs.
self-fulfilling prophecy - ANSWER: Causing something to happen by believing it will
come true.
decisions - ANSWER: Choices made from among two or more alternatives.
problem - ANSWER: A discrepancy between the current state of affairs and some
desired state.
rational - ANSWER: Characterized by making consistent, value-maximizing choices
within specified constraints.
rational decision-making model - ANSWER: A decision-making model that describes
how individuals should behave in order to maximize some outcome.
Steps in the rational decision-making model - ANSWER: 1. Define the problem. 2.
Identify the decision criteria. 3. Allocate weights to the criteria. 4. Develop the
alternatives. 5. Evaluate the alternatives. 6. Select the best alternative.
