NCTI - Computers and Broadband Modems
Conventional Full Exam Questions and
Answers with Verified Solutions | Latest
Updated 2026
Being culturally sensitive and not Being polite in professional
patronizing. communications with a
customer includes
Asking numerous clarifica
Electromagnetic interference If stored data and hard drive formatting is
(EMI). lost on a
customer's computer, the likely cause is
Use anti-static equipment when The best way to avoid electrostatic
handling or transporting electronic discharge (ESD)
devices. is to
Unplug the system. Before beginning work on a customer's
computer
system,
Phillips screwdriver. The most common tool for personal
computer
repair is the
,A digital multimeter. The tool used to measure voltage, current,
and
resistance when working with computers is
A technician's loose clothing or What is the risk in wearing loose clothing
jewelry could get caught or tangled or jewelry
in fans or other moving parts, (ties, scarves, necklaces, bracelets, etc.)
causing damage to them or the when
computer, or causing personal working on a computer?
harm.
Type BC or C. What type of fire extinguisher should be
kept on
hand in case of electrical fire in a
computer?
A cable kluge makes it difficult to What are the risks of cable kluge behind a
track a connection between computer?
devices,
and it could cause electromagnetic
interference (EMI),
Reformat the hard drive. What can be done to repair a computer
after its
hard drive has been exposed to
electromagnetic
interference (EMI), causing stored data to
be lost?
, Data in storage is moved to The basic steps of the computing process
random are
access memory (RAM), input is
provided, processing occurs,
output
is provided for review, and the
data is
then returned to storage.
The system unit. The main box of a computer system that
contains
the motherboard and central processing
unit (CPU)
can also be called
Peripheral devices. Devices connected externally to a
computer's
system unit are known as
An Ethernet connector. A common connector used in a computer
system
to provide a direct connection to a cable
modem,
router, or local area network (LAN) is
The motherboard. Inside a computer system's case, the
component
that provides connections for all other
computer
components is/are
Conventional Full Exam Questions and
Answers with Verified Solutions | Latest
Updated 2026
Being culturally sensitive and not Being polite in professional
patronizing. communications with a
customer includes
Asking numerous clarifica
Electromagnetic interference If stored data and hard drive formatting is
(EMI). lost on a
customer's computer, the likely cause is
Use anti-static equipment when The best way to avoid electrostatic
handling or transporting electronic discharge (ESD)
devices. is to
Unplug the system. Before beginning work on a customer's
computer
system,
Phillips screwdriver. The most common tool for personal
computer
repair is the
,A digital multimeter. The tool used to measure voltage, current,
and
resistance when working with computers is
A technician's loose clothing or What is the risk in wearing loose clothing
jewelry could get caught or tangled or jewelry
in fans or other moving parts, (ties, scarves, necklaces, bracelets, etc.)
causing damage to them or the when
computer, or causing personal working on a computer?
harm.
Type BC or C. What type of fire extinguisher should be
kept on
hand in case of electrical fire in a
computer?
A cable kluge makes it difficult to What are the risks of cable kluge behind a
track a connection between computer?
devices,
and it could cause electromagnetic
interference (EMI),
Reformat the hard drive. What can be done to repair a computer
after its
hard drive has been exposed to
electromagnetic
interference (EMI), causing stored data to
be lost?
, Data in storage is moved to The basic steps of the computing process
random are
access memory (RAM), input is
provided, processing occurs,
output
is provided for review, and the
data is
then returned to storage.
The system unit. The main box of a computer system that
contains
the motherboard and central processing
unit (CPU)
can also be called
Peripheral devices. Devices connected externally to a
computer's
system unit are known as
An Ethernet connector. A common connector used in a computer
system
to provide a direct connection to a cable
modem,
router, or local area network (LAN) is
The motherboard. Inside a computer system's case, the
component
that provides connections for all other
computer
components is/are
