RISE UP CUSTOMER SERVICE & SALES EXAM ANSWERS ACTUAL 2026 Q&A 100% PASS

RISE UP CUSTOMER SERVICE & SALES EXAM ANSWERS ACTUAL 2025/2026 Q&A 100% PASS What should a sales associate say to a customer who has returned a product that he or she purchased last month ? - Answer -¨Your account has been credited . Is there anything else I can do for you? ¨ The manager tells a new receptionist to come to work tomorrow dressed more appropriately. What is the BEST way for this employee to find out what clothes are appropriate to wear to work? - Answer -Ask the manager for clothing guidelines An associate begins to help a customer he believes is next to be served. A second customer interrupts by saying that she should be next. The sales associate's BEST response is:Need assistance on Online classes, Exams & Assignments? Reach out for instant help!! Full Course Assistance, Plagiarism-free Essay Writing, Research Paper, Dissertation, Discussion Posts, etc…. Confidential & Secure services. Tutors are available for all subjects! Email now at: - Answer -Try to find another sales associate to help one of the customers. An associate in an electronics store is helping a customer with a grandchild buy an answering machine. The customer would like a demonstration of a particular machin