MGT 301- EXAM 1 UNIVERSITY OF DAYTON | 126
QUESTIONS AND ANSWERS | 100% CORRECT
Organizational behavior (OB) Answer - a field of study devoted to
understanding, explaining, and ultimately improving the attitudes and
behaviors of individuals and groups in organizations
Human resource management Answer - Field of study that focuses on the
applications of OB theories and principles in organizations
Strategic Management Answer - Field of study devoted to exploring the
product choices and industry characteristics that affect an organization's
profitability
Job Performance Answer - Employee behaviors that contribute either
positively or negatively to the accomplishment of organizational goals
Organizational commitment Answer - An employee's desire to remain a
member of an organization
job satisfaction Answer - a pleasurable emotional state resulting from the
appraisal of one's job or job experiences
Stress Answer - a psychological response to demands that possess certain
stakes for the person and that tax or exceed the person's capacity or resources
, Resource-based view Answer - A model that argues that rare and inimitable
resources help firms maintain competitive advantage
Inimitable Answer - not capable of being copied or imitated
History Answer - a collective pool of experience, wisdom, and knowledge that
benefits the organization
Numerous small decisions Answer - people making many small decisions every
day that are invisible to competitors
Socially complex resources Answer - Resources created by people, such as
culture, teamwork, trust, and reputation. The source of competitive advantage
is known, but the method of replicating the advantage is unclear.
Rule of One-Eighth Answer - The belief that at best one-eighth, or 12 percent,
of organizations will actually do what is required to build profits by putting
people first.
Method of experience Answer - When people hold firmly to some belief
because it is consistent with their own experience and observations.
Method of intuition Answer - when people hold firmly to some belief because
it "just stands to reason" - it seems obvious or self-evident
Method of authority Answer - When people hold firmly to some belief because
some respected official, agency, or source has said it is so.
QUESTIONS AND ANSWERS | 100% CORRECT
Organizational behavior (OB) Answer - a field of study devoted to
understanding, explaining, and ultimately improving the attitudes and
behaviors of individuals and groups in organizations
Human resource management Answer - Field of study that focuses on the
applications of OB theories and principles in organizations
Strategic Management Answer - Field of study devoted to exploring the
product choices and industry characteristics that affect an organization's
profitability
Job Performance Answer - Employee behaviors that contribute either
positively or negatively to the accomplishment of organizational goals
Organizational commitment Answer - An employee's desire to remain a
member of an organization
job satisfaction Answer - a pleasurable emotional state resulting from the
appraisal of one's job or job experiences
Stress Answer - a psychological response to demands that possess certain
stakes for the person and that tax or exceed the person's capacity or resources
, Resource-based view Answer - A model that argues that rare and inimitable
resources help firms maintain competitive advantage
Inimitable Answer - not capable of being copied or imitated
History Answer - a collective pool of experience, wisdom, and knowledge that
benefits the organization
Numerous small decisions Answer - people making many small decisions every
day that are invisible to competitors
Socially complex resources Answer - Resources created by people, such as
culture, teamwork, trust, and reputation. The source of competitive advantage
is known, but the method of replicating the advantage is unclear.
Rule of One-Eighth Answer - The belief that at best one-eighth, or 12 percent,
of organizations will actually do what is required to build profits by putting
people first.
Method of experience Answer - When people hold firmly to some belief
because it is consistent with their own experience and observations.
Method of intuition Answer - when people hold firmly to some belief because
it "just stands to reason" - it seems obvious or self-evident
Method of authority Answer - When people hold firmly to some belief because
some respected official, agency, or source has said it is so.
