Operations and Supply Chain
Management 5th Global Edition By
Cecil Bozarth, Robert Handfield (All
Chapters 1-15, 100% Original
Verified, A+ Grade)
All Chapters Arranged Reverse: 15-1
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, Chapter 15
1. Parts standardization is focused on using similar parts across different products to reduce part/supplier
proliferation. This helps with repeatability, product costs, testability, and serviceability. Having the
same parts from the same suppliers will offer volume discounts to save costs. It will make servicing
easier because there is only one part to worry about, and testability/repeatability will be easier since
you are comparing the same parts, apples to apples. Modular architecture focuses on having well-
defined chunks and functions of product design. This helps with the repeatability, testability, and
matching design with existing capabilities because the well-defined functions help engineers repeat
and test the products the same every time, and the definitions will help create designs that match
existing capabilities.
2. The advantages of concurrent engineering over sequential engineering are: shortens development
times, forces teams to agree and stick to process characteristics early in development, and forces
communication between all groups so that issues can be worked out together. Sequential development
may be preferable if there is no general agreement on the characteristics of the new product at the
beginning of the process. If this is the case, teams will need to create consensus as they go through
each process step one-by-one.
3. It is important to meet the customers’ needs in the dimensions of cost, design, capabilities, and
serviceability because all of these impact the consumer directly. It is more important for the process
to be repeatable, testable, and to have good volumes for the firm because it is in these dimensions that
the company saves money and makes a profit. If the firm has to cut out a little part of the good to save
a lot of money it may be necessary to do, even at the expense of the consumers’ happiness. There are
situations where this happens. For instance, consumers may want their good to perform a complex
function, but if it makes the good harder to service, raises the price drastically, and/or changes the
design significantly, then the firm may not respond to consumer pressure.
4. It is important to consider customers early in the development process because customers are
ultimately going to decide if the good is a success and buy it. You want to meet as many of the
customers’ needs as possible with the good, so you know what they want when you make it. If you do
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, not find these needs early and incorporate them into the initial design, then you risk having to change
design and functionality later at a huge cost.
5. Product modularization is directly linked with inventory management. It helps the firm to keep the
stock at module level rather than final product level, which costs much less in terms of stock level as
well as stock value (i.e., modules cost less to keep compared to the final products). The design
approach of design for the environment, where the product (or some component of it) can be reused
or recycled, can make a new input (inbound) flow of material to the manufacturing system, which can
contribute to the stock availability and management, and ultimately to the S&OP.
6. As quality function deployment tries to translate customer expectations to product and process
characteristics and specifications, it can considerably facilitate the collaborations among marketing,
product design, production, and supply management teams. It helps build a platform for each function
to work alongside the other.
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