1
Copyright © 2018 Pearson Education, Ltd.
d d d d d
,Management, 14e, Global Edition (Robbins/Coulter)
d d d d
Chapter 1 Managers and You in the Workplace
d d d d d d d d
1) Time should be considered a(n)
d resource. d d d d d
A) abundant
B) diminishing
C) limited
D) renewable
Answer: C
d d
Diff: 2
d d
AACSB: Analytical thinking d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Concept d
2) One method to become more efficient in managing your time is to
d d d . d d d d d d d d d
A) classify each activity or task as A, B, or C
d d d d d d d d d
B) schedule more in one day than you can reasonably expect to finish
d d d d d d d d d d d
C) enlist the aid of a management coach to keep you on task
d d d d d d d d d d d
D) shorten deadlines so you will be pressed to complete tasks early
d d d d d d d d d d
Answer: A
d d
Diff: 2
d
AACSB: Application of knowledge
d d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Concept d
3) Technology makes it easier to stay connected but
d . d d d d d d d
A) there is always the risk of security breaches and the theft of information necessary for good
d d d d d d d d d d d d d d d
time management practices
d d d
B) it raises expectations on the part of those to whom we are connected
d d d d d d d d d d d d
C) technology fails, batteries lose power, and their effectiveness wanes
d d d d d d d d
D) it also presents constant distractions, making it difficult to stay on task
d d d d d d d d d d d
Answer: D
d d
Diff: 2
d
AACSB: Reflective thinking d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Critical thinking d d
2
Copyright © 2018 Pearson Education, Ltd.
d d d d d
,4) In today's workplace,
d . d d
A) women are more likely than men to be promoted into management
d d d d d d d d d d
B) many employees perform work that in the past was considered managerial activities
d d d d d d d d d d d
C) women tend to be more effective supervisors than men
d d d d d d d d
D) most organizations have eliminated the title of manager
d d d d d d d
Answer: B
d d
Diff: 2 d
AACSB: Reflective thinking d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Concept d
5) Because this is her first job, Melanie was unclear about what managers actually do.
d d d d d d d d d d d d d
Fortunately her training materials explained that a manager's job focuses on
d d d . d d d d d d d d d
A) performing clerical duties d d
B) personal achievement d
C) helping others accomplish their work goals
d d d d d
D) supervising groups rather than individual employees
d d d d d
Answer: C
d d
Diff: 2 d
AACSB: Analytical thinking; Application of knowledge
d d d d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Application d
6) An individual who works with and through other people by coordinating their work activities
d d d d d d d d d d d d d
in order to accomplish organizational goals is
d d d d . d d d d
A) an assembly line worker
d d d
B) a laborer
d
C) a manager
d
D) a salesperson
d
Answer: C
d d
dDiff: 1 d
AACSB: Reflective thinking d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Concept d
3
Copyright © 2018 Pearson Education, Ltd.
d d d d d
, 7) As part of the orientation for her internship, Rebecca was informed that
d d d d are the d d d d d d d d d d
people who direct the activities of others in an organization.
d d d d d d d d d d
A) directors
B) managers
C) subordinates
D) line workers d
Answer: B
d d
Diff: 1
d d
AACSB: Analytical thinking; Application of knowledge
d d d d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Application d
8) The organizational chart shows titles such as front-line manager, plant manager, and vice
d d d d d d d d d d d d
president of operations. It is very likely this organization has a
d d d . d d d d d d d d d
A) traditional committee structure d d
B) traditional pyramid structure d d
C) modern matrix structure d d
D) flexible structure d
Answer: B
d d
Diff: 2
d
AACSB: Analytical thinking; Application of knowledge
d d d d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Application d
9) First-line managers are typically those who
d . d d d d d
A) perform the same work as the people they manage but earn more money
d d d d d d d d d d d d
B) are typically involved with producing the organization's products or providing its service
d d d d d d d d d d d
C) are at the top of the organizational chart
d d d d d d d
D) are the first persons new hires meet
d d d d d d
Answer: B
d d
Diff: 2
d
AACSB: Application of knowledge
d d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Analytical d
4
Copyright © 2018 Pearson Education, Ltd.
d d d d d
Copyright © 2018 Pearson Education, Ltd.
d d d d d
,Management, 14e, Global Edition (Robbins/Coulter)
d d d d
Chapter 1 Managers and You in the Workplace
d d d d d d d d
1) Time should be considered a(n)
d resource. d d d d d
A) abundant
B) diminishing
C) limited
D) renewable
Answer: C
d d
Diff: 2
d d
AACSB: Analytical thinking d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Concept d
2) One method to become more efficient in managing your time is to
d d d . d d d d d d d d d
A) classify each activity or task as A, B, or C
d d d d d d d d d
B) schedule more in one day than you can reasonably expect to finish
d d d d d d d d d d d
C) enlist the aid of a management coach to keep you on task
d d d d d d d d d d d
D) shorten deadlines so you will be pressed to complete tasks early
d d d d d d d d d d
Answer: A
d d
Diff: 2
d
AACSB: Application of knowledge
d d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Concept d
3) Technology makes it easier to stay connected but
d . d d d d d d d
A) there is always the risk of security breaches and the theft of information necessary for good
d d d d d d d d d d d d d d d
time management practices
d d d
B) it raises expectations on the part of those to whom we are connected
d d d d d d d d d d d d
C) technology fails, batteries lose power, and their effectiveness wanes
d d d d d d d d
D) it also presents constant distractions, making it difficult to stay on task
d d d d d d d d d d d
Answer: D
d d
Diff: 2
d
AACSB: Reflective thinking d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Critical thinking d d
2
Copyright © 2018 Pearson Education, Ltd.
d d d d d
,4) In today's workplace,
d . d d
A) women are more likely than men to be promoted into management
d d d d d d d d d d
B) many employees perform work that in the past was considered managerial activities
d d d d d d d d d d d
C) women tend to be more effective supervisors than men
d d d d d d d d
D) most organizations have eliminated the title of manager
d d d d d d d
Answer: B
d d
Diff: 2 d
AACSB: Reflective thinking d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Concept d
5) Because this is her first job, Melanie was unclear about what managers actually do.
d d d d d d d d d d d d d
Fortunately her training materials explained that a manager's job focuses on
d d d . d d d d d d d d d
A) performing clerical duties d d
B) personal achievement d
C) helping others accomplish their work goals
d d d d d
D) supervising groups rather than individual employees
d d d d d
Answer: C
d d
Diff: 2 d
AACSB: Analytical thinking; Application of knowledge
d d d d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Application d
6) An individual who works with and through other people by coordinating their work activities
d d d d d d d d d d d d d
in order to accomplish organizational goals is
d d d d . d d d d
A) an assembly line worker
d d d
B) a laborer
d
C) a manager
d
D) a salesperson
d
Answer: C
d d
dDiff: 1 d
AACSB: Reflective thinking d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Concept d
3
Copyright © 2018 Pearson Education, Ltd.
d d d d d
, 7) As part of the orientation for her internship, Rebecca was informed that
d d d d are the d d d d d d d d d d
people who direct the activities of others in an organization.
d d d d d d d d d d
A) directors
B) managers
C) subordinates
D) line workers d
Answer: B
d d
Diff: 1
d d
AACSB: Analytical thinking; Application of knowledge
d d d d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Application d
8) The organizational chart shows titles such as front-line manager, plant manager, and vice
d d d d d d d d d d d d
president of operations. It is very likely this organization has a
d d d . d d d d d d d d d
A) traditional committee structure d d
B) traditional pyramid structure d d
C) modern matrix structure d d
D) flexible structure d
Answer: B
d d
Diff: 2
d
AACSB: Analytical thinking; Application of knowledge
d d d d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Application d
9) First-line managers are typically those who
d . d d d d d
A) perform the same work as the people they manage but earn more money
d d d d d d d d d d d d
B) are typically involved with producing the organization's products or providing its service
d d d d d d d d d d d
C) are at the top of the organizational chart
d d d d d d d
D) are the first persons new hires meet
d d d d d d
Answer: B
d d
Diff: 2
d
AACSB: Application of knowledge
d d d
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
d d d d d d d d d d d d d d d d
time
d
Classification: Analytical d
4
Copyright © 2018 Pearson Education, Ltd.
d d d d d
