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UCUHC Ethics & Compliance 2025H Ethnic test ( UPDATE) with Questions and Verified Answers, 100% Guarantee Pass

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Question 1 Gene got Medicare before he turned 65 and enrolled into a Medicare Advantage plan. He calls in February the month before his 65th birthday and is unhappy with his current plan. On the date of the call, what can Gene do about his coverage? Correct Answer On the day he called, he can enroll in a different Medicare Advantage plan with an effective date of March 1. Question 2 Mrs. Violet asks agent Bob where she can find the Star Rating for the plan he has been presenting. Which statement is correct? Correct Answer Mrs. Violet can access the Star Rating for a plan on M or in the Enrollment Guide. Question 3 Which of the following is not considered unsolicited contact with a Medicare eligible consumer according to CMS regulations and UnitedHealthcare's rules, policies, and procedures? Correct Answer Mailing a marketing brochure to the consumer via postal mail. Question 4 Which statement is true about discussing benefits with the consumer before an enrollment? Correct Answer The agent must accurately and completely disclose any benefits discussed. Question 5 Which statement about discussing benefits with the consumer before an enrollment is true? Correct Answer The agent must explain any provider and/or pharmacy network limitations. Question 6 While using LEAN to complete an enrollment application with a consumer, Agent Jeff learns the consumer does not have an email address. What should Jeff do? Correct Answer Leave the field requesting applicant email address blank. Page 1 of 5 Question 7 What is the purpose of the Statement of Understanding? Correct Answer It ensures that when consumers complete the Medicare Advantage and/or Part D Enrollment Application, they are acknowledging their understanding that they are actually enrolling, in which plan they are enrolling, and standard disclosures. Question 8 What is Scope of Appointment? Correct Answer The agreement obtained from the consumer that identifies the scope of products that can be discussed at a personal/individual marketing appointment (in-person or telephonic) Question 9 Jane, an agent, is speaking to Albert about a Prescription Drug plan. Albert seems confused and is struggling to understand the information Jane is explaining. Which option should Jane consider? Correct Answer Jane should ask Albert if someone, such as an Authorized Legal Representative, helps him make health care or insurance-related decisions and should be present. Question 10 In which situation MAY the Medicare Advantage (MA) organization disenroll a member from an MA plan? (if question says must it is not the same answer) Correct Answer Premiums are not paid on a timely basis

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UCUHC Ethics & Compliance 2025H Ethnic
test (2025-2026 UPDATE) with Questions and
Verified Answers, 100% Guarantee Pass
100% Verified Passing Score Guaranteed

Question 1
Gene got Medicare before he turned 65 and enrolled into a Medicare Advantage plan. He calls in February
the month before his 65th birthday and is unhappy with his current plan. On the date of the call, what can
Gene do about his coverage?
Correct Answer
On the day he called, he can enroll in a different Medicare Advantage plan with an effective date of March
1.

Question 2
Mrs. Violet asks agent Bob where she can find the Star Rating for the plan he has been presenting. Which
statement is correct?
Correct Answer
Mrs. Violet can access the Star Rating for a plan on Medicare.gov or in the Enrollment Guide.

Question 3
Which of the following is not considered unsolicited contact with a Medicare eligible consumer according to
CMS regulations and UnitedHealthcare's rules, policies, and procedures?
Correct Answer
Mailing a marketing brochure to the consumer via postal mail.

Question 4
Which statement is true about discussing benefits with the consumer before an enrollment?
Correct Answer
The agent must accurately and completely disclose any benefits discussed.

Question 5
Which statement about discussing benefits with the consumer before an enrollment is true?
Correct Answer
The agent must explain any provider and/or pharmacy network limitations.

Question 6
While using LEAN to complete an enrollment application with a consumer, Agent Jeff learns the consumer
does not have an email address. What should Jeff do?
Correct Answer
Leave the field requesting applicant email address blank.


Page 1 of 5

, Question 7
What is the purpose of the Statement of Understanding?
Correct Answer
It ensures that when consumers complete the Medicare Advantage and/or Part D Enrollment Application,
they are acknowledging their understanding that they are actually enrolling, in which plan they are
enrolling, and standard disclosures.

Question 8
What is Scope of Appointment?

Correct Answer
The agreement obtained from the consumer that identifies the scope of products that can be discussed at
a personal/individual marketing appointment (in-person or telephonic)

Question 9
Jane, an agent, is speaking to Albert about a Prescription Drug plan. Albert seems confused and is
struggling to understand the information Jane is explaining. Which option should Jane consider?
Correct Answer
Jane should ask Albert if someone, such as an Authorized Legal Representative, helps him make health
care or insurance-related decisions and should be present.

Question 10
In which situation MAY the Medicare Advantage (MA) organization disenroll a member from an MA plan?

(if question says must it is not the same answer)
Correct Answer
Premiums are not paid on a timely basis.

Question 11
Dennis, a consumer, is currently enrolled in Original Medicare plus a Medicare Supplement Plan. His current
plan is suitable for his medical needs, but he would like to add prescription drug coverage only. Since
Dennis wants to keep his current coverage, which option is available to Dennis (assuming he is in a valid
election period)?
Correct Answer
Dennis should stay enrolled in Original Medicare and his Medicare Supplement Plan and enroll in a stand-
alone PDP.

Question 12
As an agent, you have an obligation to enroll a consumer in a product:
OR
An agent should only enroll a consumer in a product:
Correct Answer
That is suitable for the consumer's needs, goals and financial resources.





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