wgu C715 Organizational BehavioR ACTUAL EXAM 250+
QUESTIONS AND CORRECT ANSWERS 2025//ALREADY
GRADED A+
personality - ANSWER-characteristics that describe an individual's behavior.
personality traits - ANSWER-characteristics that describe an individual's behavior in a large
number of situations
Myers-Briggs Type Indicator (MBTI) - ANSWER-A personality test that taps four characteristics and
classifies Behavior
Big Five Model - ANSWER-A personality assessment model that taps five basic dimensions.
extraversion, agreeableness, openness, conscientiousness, and neuroticism.
extraversion - ANSWER-A personality describing someone who is sociable and assertive (confident
and forceful )
agreeableness - ANSWER-A personality that describes someone who is good natured, cooperative,
and trusting.
conscientiousness - ANSWER-A personality that describes someone who is responsible,
dependable, persistent, and organized.
Adjourning stage - ANSWER-The final stage in group development for temporary groups,
characterized by concern with wrapping up activities rather than task performance.
punctuated-equilibrium model - ANSWER-A set of phases that temporary groups go through that
involves transitions between inertia and activity.
punctuated-equilibrium model - ANSWER-A set of phases that temporary groups go through that
involves transitions between inertia and activity.
,Role perception - ANSWER-An individual's view of how he or she is supposed to act in a given
situation.
Role expectations - ANSWER-How others believe a person should act in a given situation.
psychological contract - ANSWER-An unwritten agreement that sets out what management
expects from an employee and vice versa.
Role Conflict - ANSWER-A situation in which an individual is confronted by divergent role
expectations.
Norms - ANSWER-Acceptable standards of behavior within a group that are shared by the group's
members.
conformity - ANSWER-The adjustment of one's behavior to align with the norms of the group.
Reference groups - ANSWER-Important groups to which individuals belong or hope to belong and
with whose norms individuals are likely to conform.
Deviant workplace behavior - ANSWER-Voluntary behavior that violates significant organizational
norms and, in so doing, threatens the well-being of the organization or its members. Also called
antisocial behavior or workplace incivility.
Status - ANSWER-A socially defined position or rank given to groups or group members by others.
Status Characteristics Theory - ANSWER-A theory that states that differences in status
characteristics create status hierarchies within groups.
3 sources of Status Characteristics Theory - ANSWER-1.) The power a person wields over others 2.)
A person's ability to contribute to a group's goals 3.) An individual's personal characteristics.
, The power a person wields over others - ANSWER-Because they likely control the group's
resources, people who control the outcomes tend to be perceived as high status.
A person's ability to contribute to a group's goals - ANSWER-People whose contributions are
critical to the group's success tend to have high status.
An individual's personal characteristics - ANSWER-Someone whose personal characteristics are
positively valued by the group (good looks, intelligence, money, or a friendly personality) typically
has higher status than someone with fewer valued attributes.
Social Loafing - ANSWER-The tendency for individuals to expend less effort when working
collectively than when working individually.
cohesiveness - ANSWER-The degree to which group members are attracted to each other and are
motivated to stay in the group.
diversity - ANSWER-The extent to which members of a group are similar to, or different from, one
another.
groupthink - ANSWER-A phenomenon in which the norm for consensus overrides the realistic
appraisal of alternative courses of action.
groupshift - ANSWER-A phenomenon where an individual's beliefs or actions become more
extreme due to being a member of a group, as there is less risk when acting as a group member
instead of acting individually.
interacting groups - ANSWER-Typical groups in which members interact with each other face to
face.
brainstorming - ANSWER-An idea-generation process that specifically encourages any and all
alternatives while withholding any criticism of those alternatives.
normal grouping technique - ANSWER-A group decision-making method in which individual
members meet face to face to pool their judgments in a systematic but independent fashion.
QUESTIONS AND CORRECT ANSWERS 2025//ALREADY
GRADED A+
personality - ANSWER-characteristics that describe an individual's behavior.
personality traits - ANSWER-characteristics that describe an individual's behavior in a large
number of situations
Myers-Briggs Type Indicator (MBTI) - ANSWER-A personality test that taps four characteristics and
classifies Behavior
Big Five Model - ANSWER-A personality assessment model that taps five basic dimensions.
extraversion, agreeableness, openness, conscientiousness, and neuroticism.
extraversion - ANSWER-A personality describing someone who is sociable and assertive (confident
and forceful )
agreeableness - ANSWER-A personality that describes someone who is good natured, cooperative,
and trusting.
conscientiousness - ANSWER-A personality that describes someone who is responsible,
dependable, persistent, and organized.
Adjourning stage - ANSWER-The final stage in group development for temporary groups,
characterized by concern with wrapping up activities rather than task performance.
punctuated-equilibrium model - ANSWER-A set of phases that temporary groups go through that
involves transitions between inertia and activity.
punctuated-equilibrium model - ANSWER-A set of phases that temporary groups go through that
involves transitions between inertia and activity.
,Role perception - ANSWER-An individual's view of how he or she is supposed to act in a given
situation.
Role expectations - ANSWER-How others believe a person should act in a given situation.
psychological contract - ANSWER-An unwritten agreement that sets out what management
expects from an employee and vice versa.
Role Conflict - ANSWER-A situation in which an individual is confronted by divergent role
expectations.
Norms - ANSWER-Acceptable standards of behavior within a group that are shared by the group's
members.
conformity - ANSWER-The adjustment of one's behavior to align with the norms of the group.
Reference groups - ANSWER-Important groups to which individuals belong or hope to belong and
with whose norms individuals are likely to conform.
Deviant workplace behavior - ANSWER-Voluntary behavior that violates significant organizational
norms and, in so doing, threatens the well-being of the organization or its members. Also called
antisocial behavior or workplace incivility.
Status - ANSWER-A socially defined position or rank given to groups or group members by others.
Status Characteristics Theory - ANSWER-A theory that states that differences in status
characteristics create status hierarchies within groups.
3 sources of Status Characteristics Theory - ANSWER-1.) The power a person wields over others 2.)
A person's ability to contribute to a group's goals 3.) An individual's personal characteristics.
, The power a person wields over others - ANSWER-Because they likely control the group's
resources, people who control the outcomes tend to be perceived as high status.
A person's ability to contribute to a group's goals - ANSWER-People whose contributions are
critical to the group's success tend to have high status.
An individual's personal characteristics - ANSWER-Someone whose personal characteristics are
positively valued by the group (good looks, intelligence, money, or a friendly personality) typically
has higher status than someone with fewer valued attributes.
Social Loafing - ANSWER-The tendency for individuals to expend less effort when working
collectively than when working individually.
cohesiveness - ANSWER-The degree to which group members are attracted to each other and are
motivated to stay in the group.
diversity - ANSWER-The extent to which members of a group are similar to, or different from, one
another.
groupthink - ANSWER-A phenomenon in which the norm for consensus overrides the realistic
appraisal of alternative courses of action.
groupshift - ANSWER-A phenomenon where an individual's beliefs or actions become more
extreme due to being a member of a group, as there is less risk when acting as a group member
instead of acting individually.
interacting groups - ANSWER-Typical groups in which members interact with each other face to
face.
brainstorming - ANSWER-An idea-generation process that specifically encourages any and all
alternatives while withholding any criticism of those alternatives.
normal grouping technique - ANSWER-A group decision-making method in which individual
members meet face to face to pool their judgments in a systematic but independent fashion.
