Management of Risk in an E-Health Environment Questions &
Answers
What criterion is critical in selecting performance indicators for health record department?
a. identify at least 25 indicators that are reflective of all department functions
b. Indicators must include the most important aspects of performance
c. Select indicators that reflect positively on the department
d. None of the above Correct Ans-b. Indicators must include the most important aspects of
performance
The main features that differentiates the Affinity Diagram from brainstorming is that the Affinity
Diagram
a. can be accomplished without a face to face requirement
b. draws responses from a larger group of people
c. Organizes response into like categories
d. Uses a visual device like a flip chart to keep track of responses Correct Ans-c. Organizes
response into like categories
What QI tool is useful in prioritizing different alternatives that have been generated by a group
of people? This ranking would assist the group in identifying the option of highest priory
, a. Affinity Diagram
b. Customer Satisfaction Survey
c. Decision Matrix
d. PDCA method Correct Ans-c. Decision Matrix
In the role of a HIM coding supervisor, you are asked to compare the current retrospective
coding process with the proposed concurrent coding process. Which visual tool would best
identify the pros and cons of each process
a. Affinity Diagram
b. Decision Matrix
c. Force Field Analysis
d. Pareto Chart Correct Ans-c. Force Field Analysis
A clinical path is a tool used for quality and utilization purposed. The path describes the:
a. Criteria used in evaluating the quality and appropriateness of patient care
b. Expected cost of care
c. Nursing components of patient care
d. Optimal Sequencing and timing of patient care interventions Correct Ans-d. Optimal
Sequencing and timing of patient care interventions