BUS COM – 60 Exam Questions on Listening, Culture, Nonverbal Cues & Communication Process – 2025/2026

This document includes 60 expertly verified questions and answers for Business Communication Test 1, tailored for the 2025/2026 academic year. It provides a strong foundation in communication principles that are essential for success in both academic and professional environments. The questions cover traditional and emerging communication skills, barriers to effective listening, nonverbal messaging, intercultural communication, and the complete communication process. Students will gain a clear understanding of what employers look for in candidates—such as strong writing ability, professionalism, critical thinking, and team communication skills. Special emphasis is placed on the significance of listening efficiency, nonverbal cues (eye contact, facial expressions, posture), and how culture shapes communication styles (high-context vs. low-context cultures, time orientation, power distance). The document also explores how to improve oral and written intercultural communication, overcome ethnocentrism, and adapt messages for diverse audiences. Additionally, it includes key frameworks like the 5-step communication process and the 3x3 writing model (prewriting, drafting, revising), which are useful for crafting effective digital and written business messages. This resource is perfect for students in introductory business communication or professional development courses, especially those seeking to enhance their workplace readiness and cultural competence. Relevant for: – Students in Business Communication, Organizational Behavior, Marketing, Human Resources, or General Business – Courses such as Introduction to Business Communication, Intercultural Communication, or Career Readiness Keywords: listening skills, communication barriers, nonverbal cues, reading, writing, speaking, media savvy, professionalism, intercultural communication, high-context culture, low-context culture, power distance, time orientation, ethnocentrism, stereotypes, communication process, sender receiver model, 3x3 writing process, digital messages, channel selection, WIIFM, feedback, audience analysis, BUS COM