TESTBANK t
NURSING LEADERSHIP &MA
t t t
NAGEMENT
3rd Edition By
t t t
Patricia Kelly t
TESTBANK t
,NursingtLeadershipt&tManagementt3rdtEditiontbytPatriciatKellytTesttBanktTa
bletoftContents:
UnittI:tNURSINGtLEADERSHIPtANDtMANAGEMENT.
Chaptert1.tNursingtLeadershiptandtManagement.
Chaptert2.tThetHealthcaretEnvironment.
Chaptert3.tOrganizationaltBehaviortandtMagnettHospitals.
Chaptert4.tBasictClinicaltHealthcaretEconomics.
Chaptert5.tEvidence-BasedtHealthtCare.
Chaptert6.tNursingtandtHealthcaretInformatics.
Chaptert7.tPopulationtBasedtHealthcaretPractice.
UnittII:tLEADERSHIPtANDtMANAGEMENTtOFtTHEtINTERDISCIPLINARYtTEAM.
Chaptert8.tPersonaltandtInterdisciplinarytCommunication.
Chaptert9.tPoliticstandtConsumertPartnerships.
Chaptert10.tStrategictPlanningtandtorganizingtPatienttCare.
Chaptert11.tEffectivetTeamtBuilding.
Chaptert12.tPower.
Chaptert13.tChange,tInnovation,tandtConflicttManagement.
UnittIII:tLEADERSHIPtANDtMANAGEMENTtOFtPATIENT-tCENTEREDtCARE.
Chaptert14.tBudgettConceptstfortPatienttCare.
Chaptert15.tEffectivetStaffing.
Chaptert16.tDelegationtoftPatienttCare.
Chaptert17.tOrganizationtoftPatienttCaretManagement.
Chaptert18.tTimetManagementtandtSettingtPatienttCaretPriorities.
Chaptert19.tPatienttandtHealthtCaretEducation.
UnittIV:tQUALITYtIMPROVEMENTtOFtPATIENTtOUTCOMES.
Chaptert20.tManagingtOutcomestUsingtantOrganizationaltQualitytImprovementtModel.
Chaptert21.tEvidencetBasedtStrategiesttotImprovetPatienttCaretOutcomes.
Chaptert22.tDecisiontMakingtandtCriticaltThinking.
Chaptert23.tLegaltAspectstoftHealthtCare.
Chaptert24.tEthicaltAspectstoftHealthtCare.
Chaptert25.tCulture,tGenerationaltDifferences,tandtSpirituality.
UnittV:tLEADERSHIPtANDtMANAGEMENTtOFtSELFtANDtTHEtFUTURE.
Chaptert26.tCollectivetBargaining.
Chaptert27.tCareertPlanning.
Chaptert28.tNursingtJobtOpportunities.
Chaptert29.tYourtFirsttJob.
Chaptert30.tHealthytLiving:tBalancingtPersonaltandtProfessionaltNeeds.
Chaptert31.tNCLEXtPreparationtandtProfessionalism
.
,Chaptert1:tNursingtLeadershiptandtManagementt
MULTIPLEtCHOICE
1. AccordingttotHenritFayol,tthetfunctionstoftplanning,torganizing,tcoordinating,tandtcontrollingtar
etconsideredtwhichtaspecttoftmanagement?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:tB,tThetmanagementtprocesstincludestplanning,torganizing,tcoordinating,tandtcontrolling.tManagementtrolestincludetinformat
iontprocessing,tinterpersonaltrelationships,tandtdecisiontmaking.tManagementtfunctionstincludetplanning,torganizing,tstaffing,tdirect
ing,tcoordinating,treporting,tandtbudgeting.tAttaxonomytistatsystemtthattorderstprinciplestintotatgroupingtortclassification.
2. Whichtoftthetfollowingtistconsideredtatdecisionaltmanagerialtrole?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:tD,tThetdecisionaltmanagerialtrolestincludetentrepreneur,tdisturbancethandler,tallocatortoftresources,tandtnegotiator.tThetinform
ationtprocessingtmanagerialtrolestincludetmonitor,tdisseminator,tandtspokesperson.tThetinterpersonaltmanagerialtrolestincludetfigur
ehead,tleader,tandtliaison.
3. Atnursetmanagertmeetstregularlytwithtothertnursetmanagers,tparticipatestontthetorganizationstco
mmittees,tandtattendstmeetingstsponsoredtbytprofessionaltorganizationstintorderttotmanagetrelatio
nships.tThesetactivitiestaretconsideredtwhichtfunctiontoftatmanager?
a. Informing
b. Problemtsolving
c. Monitoring
d. Networking
ANS:tD,tThetroletfunctionsttotmanagetrelationshipstaretnetworking,tsupporting,tdevelopingtandtmentoring,tmanagingtconflicttandtte
amtbuilding,tmotivatingtandtinspiring,trecognizing,tandtrewarding.tThetroletfunctionsttotmanagetthetworktaretplanningtandtorganizin
g,tproblemtsolving,tclarifyingtrolestandtobjectives,tinforming,tmonitoring,tconsulting,tandtdelegating.
4. Atnursetwastrecentlytpromotedttotatmiddle-
leveltmanagertposition.tThetnursesttitletwouldtmosttlikelytbetwhichtoftthetfollowing?
a. First-linetmanager
b. Director
c. Vicetpresidenttoftpatienttcaretservices
d. Chieftnursetexecutive
ANS:tB,tAtmiddle-leveltmanagertistcalledtatdirector.tAtlowtmanagerial-tleveltjobtistcalledtthetfirst-
linetmanager.tAtnursetintantexecutivetleveltroletistcalledtatchieftnursetexecutivetortvicetpresidenttoftpatienttcaretservices.
5. AtnursetmanagertwhotusestFredericktTaylorstscientifictmanagementtapproach,twouldtmosttlikelytfo
custontwhichtoftthetfollowing?
, a. Generaltprinciples
b. Positionaltauthority
c. Labortproductivity
d. Impersonaltrelations
ANS:tC,tThetareatoftfocustfortscientifictmanagementtistlabortproductivity.tIntbureaucraticttheory,tefficiencytistachievedtthroughtimpe
rsonaltrelationstwithintatformaltstructuretandtistbasedtontpositionaltauthority.tAdministrativetprinciplettheorytconsiststoftprinciplesto
ftmanagementtthattaretrelevantttotanytorganization.
6. AccordingttotVroomstTheorytoftMotivation,tforce:
a. istthetperceivedtpossibilitytthattthetgoaltwilltbetachieved.
b. describestthetamounttoftefforttonetwilltexertttotreachtonestgoal.
c. describestpeopletwhothavetfreetwilltbuttchoosettotcomplytwithtordersttheytaretgiven.
d. istatnaturallytformingtsocialtgrouptthattcantbecometatcontributorttotantorganization.
ANS:tB,tAccordingttotVroomstTheorytoftMotivation,tForcetdescribestthetamounttoftefforttonetwilltexertttotreachtonestgoal.tValenc
etspeaksttotthetleveltoftattractivenesstortunattractivenesstoftthetgoal.t Expectancytistthetperceivedtpossibilitytthattthetgoaltwilltbetachie
ved.tVroomstTheorytoftMotivationtcantbetdemonstratedtintthetformtoftantequation:tForcet=tValencetExpectancyt(Vroom,t1964).tTh
ettheorytproposestthattthistequationtcanthelpttotpredicttthetmotivation,tortforce,toftantindividualtastdescribedtbytVroom.
7. AccordingttotR.tN.tLussier,tmotivation:
a. istunconsciouslytdemonstratedtbytpeople.
b. occurstexternallyttotinfluencetbehavior.
c. istdeterminedtbytotherstchoices.
d. occurstinternallyttotinfluencetbehavior.
ANS:tD,tMotivationtistatprocesstthattoccurstinternallyttotinfluencetandtdirecttourtbehaviortintorderttotsatisfytneeds.tMotivationtistnotte
xplicitlytdemonstratedtbytpeople,tbuttrathertittistinterpretedtfromttheirtbehavior.tMotivationtistwhatevertinfluencestourtchoicestandtcr
eatestdirection,tintensity,tandtpersistencetintourtbehavior.
8. AccordingttotR.tN.tLussier,ttheretaretcontenttmotivationttheoriestandtprocesstmotivationttheories.tW
hichtoftthetfollowingtistconsideredtatprocesstmotivationttheory?
a. Equityttheory
b. Hierarchytoftneedsttheory
c. Existence-relatedness-growthttheory
d. Hygienetmaintenancetandtmotivationtfactors
ANS:tA,tThetprocesstmotivationttheoriestaretequityttheorytandtexpectancyttheory.tThetcontenttmotivationttheoriestincludetMaslowsth
ierarchytoftneedsttheory,tAldeferstexistence-trelatedness-
growtht(ERG)ttheory,tandtHerzbergsthygienetmaintenancetfactorstandtmotivationtfactors.
9. Thettheorytthattincludestmaintenancetandtmotivationtfactorstis:
a. Maslowsthierarchytoftneeds.
b. Herzbergsttwo-factorttheory.
c. McGregorsttheorytXtandttheorytY.
d. OuchisttheorytZ.
NURSING LEADERSHIP &MA
t t t
NAGEMENT
3rd Edition By
t t t
Patricia Kelly t
TESTBANK t
,NursingtLeadershipt&tManagementt3rdtEditiontbytPatriciatKellytTesttBanktTa
bletoftContents:
UnittI:tNURSINGtLEADERSHIPtANDtMANAGEMENT.
Chaptert1.tNursingtLeadershiptandtManagement.
Chaptert2.tThetHealthcaretEnvironment.
Chaptert3.tOrganizationaltBehaviortandtMagnettHospitals.
Chaptert4.tBasictClinicaltHealthcaretEconomics.
Chaptert5.tEvidence-BasedtHealthtCare.
Chaptert6.tNursingtandtHealthcaretInformatics.
Chaptert7.tPopulationtBasedtHealthcaretPractice.
UnittII:tLEADERSHIPtANDtMANAGEMENTtOFtTHEtINTERDISCIPLINARYtTEAM.
Chaptert8.tPersonaltandtInterdisciplinarytCommunication.
Chaptert9.tPoliticstandtConsumertPartnerships.
Chaptert10.tStrategictPlanningtandtorganizingtPatienttCare.
Chaptert11.tEffectivetTeamtBuilding.
Chaptert12.tPower.
Chaptert13.tChange,tInnovation,tandtConflicttManagement.
UnittIII:tLEADERSHIPtANDtMANAGEMENTtOFtPATIENT-tCENTEREDtCARE.
Chaptert14.tBudgettConceptstfortPatienttCare.
Chaptert15.tEffectivetStaffing.
Chaptert16.tDelegationtoftPatienttCare.
Chaptert17.tOrganizationtoftPatienttCaretManagement.
Chaptert18.tTimetManagementtandtSettingtPatienttCaretPriorities.
Chaptert19.tPatienttandtHealthtCaretEducation.
UnittIV:tQUALITYtIMPROVEMENTtOFtPATIENTtOUTCOMES.
Chaptert20.tManagingtOutcomestUsingtantOrganizationaltQualitytImprovementtModel.
Chaptert21.tEvidencetBasedtStrategiesttotImprovetPatienttCaretOutcomes.
Chaptert22.tDecisiontMakingtandtCriticaltThinking.
Chaptert23.tLegaltAspectstoftHealthtCare.
Chaptert24.tEthicaltAspectstoftHealthtCare.
Chaptert25.tCulture,tGenerationaltDifferences,tandtSpirituality.
UnittV:tLEADERSHIPtANDtMANAGEMENTtOFtSELFtANDtTHEtFUTURE.
Chaptert26.tCollectivetBargaining.
Chaptert27.tCareertPlanning.
Chaptert28.tNursingtJobtOpportunities.
Chaptert29.tYourtFirsttJob.
Chaptert30.tHealthytLiving:tBalancingtPersonaltandtProfessionaltNeeds.
Chaptert31.tNCLEXtPreparationtandtProfessionalism
.
,Chaptert1:tNursingtLeadershiptandtManagementt
MULTIPLEtCHOICE
1. AccordingttotHenritFayol,tthetfunctionstoftplanning,torganizing,tcoordinating,tandtcontrollingtar
etconsideredtwhichtaspecttoftmanagement?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:tB,tThetmanagementtprocesstincludestplanning,torganizing,tcoordinating,tandtcontrolling.tManagementtrolestincludetinformat
iontprocessing,tinterpersonaltrelationships,tandtdecisiontmaking.tManagementtfunctionstincludetplanning,torganizing,tstaffing,tdirect
ing,tcoordinating,treporting,tandtbudgeting.tAttaxonomytistatsystemtthattorderstprinciplestintotatgroupingtortclassification.
2. Whichtoftthetfollowingtistconsideredtatdecisionaltmanagerialtrole?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:tD,tThetdecisionaltmanagerialtrolestincludetentrepreneur,tdisturbancethandler,tallocatortoftresources,tandtnegotiator.tThetinform
ationtprocessingtmanagerialtrolestincludetmonitor,tdisseminator,tandtspokesperson.tThetinterpersonaltmanagerialtrolestincludetfigur
ehead,tleader,tandtliaison.
3. Atnursetmanagertmeetstregularlytwithtothertnursetmanagers,tparticipatestontthetorganizationstco
mmittees,tandtattendstmeetingstsponsoredtbytprofessionaltorganizationstintorderttotmanagetrelatio
nships.tThesetactivitiestaretconsideredtwhichtfunctiontoftatmanager?
a. Informing
b. Problemtsolving
c. Monitoring
d. Networking
ANS:tD,tThetroletfunctionsttotmanagetrelationshipstaretnetworking,tsupporting,tdevelopingtandtmentoring,tmanagingtconflicttandtte
amtbuilding,tmotivatingtandtinspiring,trecognizing,tandtrewarding.tThetroletfunctionsttotmanagetthetworktaretplanningtandtorganizin
g,tproblemtsolving,tclarifyingtrolestandtobjectives,tinforming,tmonitoring,tconsulting,tandtdelegating.
4. Atnursetwastrecentlytpromotedttotatmiddle-
leveltmanagertposition.tThetnursesttitletwouldtmosttlikelytbetwhichtoftthetfollowing?
a. First-linetmanager
b. Director
c. Vicetpresidenttoftpatienttcaretservices
d. Chieftnursetexecutive
ANS:tB,tAtmiddle-leveltmanagertistcalledtatdirector.tAtlowtmanagerial-tleveltjobtistcalledtthetfirst-
linetmanager.tAtnursetintantexecutivetleveltroletistcalledtatchieftnursetexecutivetortvicetpresidenttoftpatienttcaretservices.
5. AtnursetmanagertwhotusestFredericktTaylorstscientifictmanagementtapproach,twouldtmosttlikelytfo
custontwhichtoftthetfollowing?
, a. Generaltprinciples
b. Positionaltauthority
c. Labortproductivity
d. Impersonaltrelations
ANS:tC,tThetareatoftfocustfortscientifictmanagementtistlabortproductivity.tIntbureaucraticttheory,tefficiencytistachievedtthroughtimpe
rsonaltrelationstwithintatformaltstructuretandtistbasedtontpositionaltauthority.tAdministrativetprinciplettheorytconsiststoftprinciplesto
ftmanagementtthattaretrelevantttotanytorganization.
6. AccordingttotVroomstTheorytoftMotivation,tforce:
a. istthetperceivedtpossibilitytthattthetgoaltwilltbetachieved.
b. describestthetamounttoftefforttonetwilltexertttotreachtonestgoal.
c. describestpeopletwhothavetfreetwilltbuttchoosettotcomplytwithtordersttheytaretgiven.
d. istatnaturallytformingtsocialtgrouptthattcantbecometatcontributorttotantorganization.
ANS:tB,tAccordingttotVroomstTheorytoftMotivation,tForcetdescribestthetamounttoftefforttonetwilltexertttotreachtonestgoal.tValenc
etspeaksttotthetleveltoftattractivenesstortunattractivenesstoftthetgoal.t Expectancytistthetperceivedtpossibilitytthattthetgoaltwilltbetachie
ved.tVroomstTheorytoftMotivationtcantbetdemonstratedtintthetformtoftantequation:tForcet=tValencetExpectancyt(Vroom,t1964).tTh
ettheorytproposestthattthistequationtcanthelpttotpredicttthetmotivation,tortforce,toftantindividualtastdescribedtbytVroom.
7. AccordingttotR.tN.tLussier,tmotivation:
a. istunconsciouslytdemonstratedtbytpeople.
b. occurstexternallyttotinfluencetbehavior.
c. istdeterminedtbytotherstchoices.
d. occurstinternallyttotinfluencetbehavior.
ANS:tD,tMotivationtistatprocesstthattoccurstinternallyttotinfluencetandtdirecttourtbehaviortintorderttotsatisfytneeds.tMotivationtistnotte
xplicitlytdemonstratedtbytpeople,tbuttrathertittistinterpretedtfromttheirtbehavior.tMotivationtistwhatevertinfluencestourtchoicestandtcr
eatestdirection,tintensity,tandtpersistencetintourtbehavior.
8. AccordingttotR.tN.tLussier,ttheretaretcontenttmotivationttheoriestandtprocesstmotivationttheories.tW
hichtoftthetfollowingtistconsideredtatprocesstmotivationttheory?
a. Equityttheory
b. Hierarchytoftneedsttheory
c. Existence-relatedness-growthttheory
d. Hygienetmaintenancetandtmotivationtfactors
ANS:tA,tThetprocesstmotivationttheoriestaretequityttheorytandtexpectancyttheory.tThetcontenttmotivationttheoriestincludetMaslowsth
ierarchytoftneedsttheory,tAldeferstexistence-trelatedness-
growtht(ERG)ttheory,tandtHerzbergsthygienetmaintenancetfactorstandtmotivationtfactors.
9. Thettheorytthattincludestmaintenancetandtmotivationtfactorstis:
a. Maslowsthierarchytoftneeds.
b. Herzbergsttwo-factorttheory.
c. McGregorsttheorytXtandttheorytY.
d. OuchisttheorytZ.
