THE BMZ ACADEMY
@061 262 1185/068 053 8213
BMZ ACADEMY 061 262 1185/068 053 8213
, BMZ ACADEMY
Table of Contents
Introduction ................................................................................................................ 3
Balanced Scorecard Diagram .................................................................................... 3
a. Financial Perspective ............................................................................................. 4
b. Customer Perspective ............................................................................................ 5
c. Internal Business Processes Perspective............................................................... 6
d. Learning and Growth Perspective .......................................................................... 6
Linking Balanced Scorecard Perspectives with SDGs (4 Marks) ............................... 7
Conclusion ................................................................................................................. 8
References ................................................................................................................. 8
BMZ ACADEMY 061 262 1185/068 053 8213