Contemporary Project Management, Kloppenborg - Complete test bank - exam questions - quizzes (updated 2022)

Chapter 1 - Introduction to Project Management


TRUE/FALSE

1. A project is a temporary endeavor undertaken to create a unique product, service or result.

ANS: T DIF: Easy REF: P. 4 OBJ: CPMT.KLOP.15.01.01
NAT: BUSPROG.CPMT.KLOP.15.03 KEY: Bloom's: Knowledge

2. A project is a lasting endeavor undertaken to maintain a reliable product or service.

ANS: F DIF: Easy REF: P. 4 OBJ: CPMT.KLOP.15.01.01
NAT: BUSPROG.CPMT.KLOP.15.03 KEY: Bloom's: Comprehension

3. Most projects are conducted with constraints on the amount of time and funding available to the
project manager.

ANS: T DIF: Moderate REF: P. 10 OBJ: CPMT.KLOP.15.01.01
NAT: BUSPROG.CPMT.KLOP.15.03 KEY: Bloom's: Comprehension

4. Project plans and goals usually become more specific as early work is completed.

ANS: T DIF: Easy REF: P. 4 OBJ: CPMT.KLOP.15.01.02
NAT: BUSPROG.CPMT.KLOP.15.06 KEY: Bloom's: Knowledge

5. Operations consist of the ongoing work needed to ensure the organization continues to function
effectively.

ANS: T DIF: Easy REF: P. 5 OBJ: CPMT.KLOP.15.01.01
NAT: BUSPROG.CPMT.KLOP.15.03 KEY: Bloom's: Knowledge

6. Customers may need to sacrifice expectations related to cost or schedule in order to realize their
expectations for scope or quality.

ANS: T DIF: Challenging REF: P. 10 OBJ: CPMT.KLOP.15.01.01
NAT: BUSPROG.CPMT.KLOP.15.06 KEY: Bloom's: Analysis

7. An important factor used to determine the phases in a project life cycle are the control needs of
the organization(s) involved in the project.

ANS: T DIF: Moderate REF: P. 6 OBJ: CPMT.KLOP.15.01.02
NAT: BUSPROG.CPMT.KLOP.15.03 KEY: Bloom's: Comprehension

, 8. Generally, project life cycle stages are designed so that the amount of money spent in each of the
stages is nearly equivalent.

ANS: F DIF: Moderate REF: P. 6 OBJ: CPMT.KLOP.15.01.02
NAT: BUSPROG.CPMT.KLOP.15.06 KEY: Bloom's: Comprehension

9. Project customers can be either internal or external to the organization.

ANS: T DIF: Easy REF: P. 6 OBJ: CPMT.KLOP.15.01.02
NAT: BUSPROG.CPMT.KLOP.15.03 KEY: Bloom's: Knowledge

10. Different project life cycle models are used for different types of projects.

ANS: T DIF: Easy REF: P. 6 OBJ: CPMT.KLOP.15.01.02
NAT: BUSPROG.CPMT.KLOP.15.06 KEY: Bloom's: Knowledge

11. All projects go through a common project life cycle that includes four stages: concept,
development, production and close-out.

ANS: F DIF: Challenging REF: P. 6 OBJ: CPMT.KLOP.15.01.02
NAT: BUSPROG.CPMT.KLOP.15.06 KEY: Bloom's: Analysis

12. The name and number of phases in a project life cycle are determined by the organization(s)
involved in the project.

ANS: T DIF: Moderate REF: P. 6 OBJ: CPMT.KLOP.15.01.02
NAT: BUSPROG.CPMT.KLOP.15.06 KEY: Bloom's: Application

13. Integration management represents the processes and activities to identify, define, combine, unify
and coordinate the various processes and project management activities.

ANS: T DIF: Easy REF: P. 9 OBJ: CPMT.KLOP.15.01.03
NAT: BUSPROG.CPMT.KLOP.15.06 KEY: Bloom's: Knowledge

14. Scope management includes the processes to manage timely completion of the project.

ANS: F DIF: Moderate REF: P. 9 OBJ: CPMT.KLOP.15.01.03
NAT: BUSPROG.CPMT.KLOP.15.06 KEY: Bloom's: Application

15. Communications management generally entails the processes that organize, manage, and lead the
project team.

ANS: F DIF: Moderate REF: P. 9 OBJ: CPMT.KLOP.15.01.03
NAT: BUSPROG.CPMT.KLOP.15.06 KEY: Bloom's: Application

,16. Stakeholder management is comprised of the processes to identify the people, groups, or
organizations that could impact or be impacted by the project, analyze their expectations and
impact, and developing strategies for engaging them and managing conflicting interests.

ANS: T DIF: Easy REF: P. 9 OBJ: CPMT.KLOP.15.01.03
NAT: BUSPROG.CPMT.KLOP.15.03 KEY: Bloom's: Knowledge

17. Cost management processes are involved in planning, estimating, budgeting,m financing,
funding, managing and controlling costs so that the project can be completed within the approved
budget.

ANS: T DIF: Easy REF: P. 9 OBJ: CPMT.KLOP.15.01.03
NAT: BUSPROG.CPMT.KLOP.15.03 KEY: Bloom's: Knowledge

18. The most critical measures of project success are completing the project on schedule and on
budget.

ANS: F DIF: Challenging REF: P. 11 OBJ: CPMT.KLOP.15.01.04
NAT: BUSPROG.CPMT.KLOP.15.06 KEY: Bloom's: Analysis

19. Some projects are considered successful if they reap business benefits like increased profitability,
even if completed late or over budget.

ANS: T DIF: Challenging REF: P. 11 OBJ: CPMT.KLOP.15.01.04
NAT: BUSPROG.CPMT.KLOP.15.06 KEY: Bloom's: Analysis

20. In reality, many projects are fully successful in some ways, but less successful in others.

ANS: T DIF: Challenging REF: P. 11 OBJ: CPMT.KLOP.15.01.04
NAT: BUSPROG.CPMT.KLOP.15.06 KEY: Bloom's: Analysis

21. In agile projects, the customer representative role is passive, and their involvement is typically
limited to the early stages of the project.

ANS: F DIF: Moderate REF: P. 14 OBJ: CPMT.KLOP.15.01.05
NAT: BUSPROG.CPMT.KLOP.15.03 KEY: Bloom's: Application

22. The project manager is normally directly accountable for the project results, schedule and budget.

ANS: T DIF: Easy REF: P. 14 OBJ: CPMT.KLOP.15.01.06
NAT: BUSPROG.CPMT.KLOP.15.03 KEY: Bloom's: Comprehension

, 23. The project management office (PMO) is typically the person or group that provides the financial
resources and support for the project, and is accountable for enabling success.

ANS: F DIF: Moderate REF: P. 14 OBJ: CPMT.KLOP.15.01.06
NAT: BUSPROG.CPMT.KLOP.15.06 KEY: Bloom's: Application


MULTIPLE CHOICE

1. Which of the following examples is NOT a typical or appropriate situation to employ project
management?

a. improving an existing work process
b. installing a new computer system
c. conducting a routine, standard customer service operation
d. developing a new product

ANS: C DIF: Moderate REF: P. 5 OBJ: CPMT.KLOP.15.01.01
NAT: BUSPROG.CPMT.KLOP.15.03 KEY: Bloom's: Application

2. Which of the following examples is NOT a typical or appropriate situation to employ project
management?

a. improving a soldering process in an assembly line
b. processing deposits and withdrawals in a bank
c. installing a new accounting application on to a server
d. developing a new medical device for use by clinics

ANS: B DIF: Moderate REF: P. 5 OBJ: CPMT.KLOP.15.01.01
NAT: BUSPROG.CPMT.KLOP.15.03 KEY: Bloom's: Application

3. All of the following factors have influenced the increased reliance upon project management in
recent years EXCEPT:

a. rapid growth and changes in the information technology and telecommunications
industries
b. realization that methods for large projects can be modified and used for small projects
c. increased international competition and its influence on consumer demands
d. the decreased demands of ongoing operational work

ANS: D DIF: Easy REF: P. 5 OBJ: CPMT.KLOP.15.01.01
NAT: BUSPROG.CPMT.KLOP.15.03 KEY: Bloom's: Comprehension

4. Projects often require tradeoffs among all of the following EXCEPT:

a. scope