Instructor's Solution Manual for Fundamentals of Human Resource Management, 5th Edition by Gary Dessler – Complete Chapter Answers & Teaching Resources

Instructor'smResourcemManualm(D
ownloadmOnly)mformFundamentals
mofmHumanmResourcemManagem
ent

CarolmHeeter
FundamentalsmofmHu
manmResourcemMan
agement
5thmEdition



GarymDessler




NewmYork,mNY

,FundamentalsmofmHumanmResourcemManagementmIn
structormManual
5thmEdition
TABLEmOFmCONTENTS


INTRODUCTION ii.

SAMPLEmSYLLABUS iii.

CHAPTERm1:m ManagingmHumanmResourcesmToday 1

CHAPTERm2:m ManagingmEqualmOpportunitymandmDiversity 14

CHAPTERm3:m HumanmResourcemStrategymandmAnalysis 32

CHAPTERm4:m JobmAnalysismandmTalentmManagement 45

CHAPTERm5:m PersonnelmPlanningmandmRecruiting 58

CHAPTERm6:m SelectingmEmployees 71

CHAPTERm7:m TrainingmandmDevelopingmEmployees 86

CHAPTERm8:m PerformancemManagementmandmAppraisal 100

CHAPTERm9:m ManagingmCareers 111

CHAPTERm10:m DevelopingmCompensationmPlans 123

CHAPTERm11:m PaymformPerformancemandmEmployeemBenefits 138

CHAPTERm12:m MaintainingmPositivemEmployeemRelations 155

CHAPTERm13:m LabormRelationsmandmCollectivemBargaining 166

CHAPTERm14:m ImprovingmOccupationalmSafety,mHealth,mandmRiskmMana 181
gement

,PARTmONE INTRODUCTION

Om nm e




1
ManagingmHumanmResources
Today


LecturemOutline
StrategicmOverview
I. WhatmIsmHumanmResourcemManagement?
A. Whym Ism HRm Managementm Importantm to InmBrief:mThismchaptermexplain
m AllmManagers? smwhatmhumanmresourcemmanag
B. LinemandmStaffmAspectsmofmHRM ementmis,mitsmrelationshipmtomt
C. LinemVersusmStaffmAuthority hemmanagementmprocess,mandm
D. LinemManager’smHumanmResourcemResponsibilities
E. ThemHumanmResourcemDepartment
howmitmismchangingminmrespons
II. The Trends Shaping Human emtomtrendsminmthemworkplace.
ResourcemManagement mItmillustratesmwhymknowingmH
A. WorkforcemDemographicsmandmDiversitymTrends Rmmanagementmconceptsmandmt
B. TrendsminmHowmPeoplemWork echniquesmaremimportantmtomany
C. GlobalizationmTrends msupervisormormmanagermandm
D. EconomicmTrends
whatmtrendsmareminfluencingmH
E. TechnologymTrends
III. ThemNewmHumanmResourcemManagement
Rmmanagement.mInmaddition,mth
A. Distributedm HRm andm them Newm Humanm Res emchaptermexploresmstrategiesmt
ourcemManagement oday’smHRmmanagersmengagemi
B. HRmandmPerformance nmtomdealmwithmthesemtrends,m
C. HRmandmEmployeemEngagement themcompetenciesmrequiredmofm
D. HRmandmStrategy HRmmanagers,mandmthemplanmo
E. HRmandmSustainability
fmthembook.
F. HRmandmEthics
IV. ThemNewmHumanmResourcemManager
A. HRmandmthemManager’smSkills InterestingmIssues:mHumanmreso
B. HRmManagermCertification urcesmprofessionalsmplaymamkey
C. HRmandmthemManager’smHRmPhilosophy mroleminmhelpingmcompaniesmm
V. ThemPlanmofmThism eetmthemchallengesmofmglobalmc
Book
ompetition.mStrategicmobjectives
A. Partm1:mIntroduction
B. Partm2:mStaffing:mWorkforcemPlanning
mtomlowermcosts,mimprovedmpr
mandmEmployment oductivity,mandmincreased
C. Partm3:mTrainingmandmHumanmRes organizational
ourcemDevelopment meffectivenessmaremchangingmth
D. Partm4:mCompensationmandmTotalmRewards emwaymeverympartmofmthemorg
E. Partm5:mEmployeemandmLabormRelations anization,mincludingmthemHRmd
F. Partm6:mSpecialmIssuesminmHumanmR
epartment,mdoesmbusiness.
esourcemManagement



ANNOTATEDmOUTLINE

, I. WhatmIsmHumanmResourcemManagement?m—
mThemmanagementmprocessminvolvesmthemfollowingmfunctions:mplanni
ng,morganizing,mstaffing,mleading,mandmcontrolling.mThem―people‖morm
personnelmaspectsmofmmanagementmjobsminvolvemconductingmjobmanal
yses;mplanningmlabormneedsmandmrecruitingmjobmcandidates;mselecting
mjobmcandidates;morientingmandmtrainingmnewmemployees;mmanagingm
wagesmandmsalaries;mprovidingmincentivesmandmbenefits;mappraisingmp
erformance;mcommunicating;mtrainingmemployeesmandmdevelopingmman
agers;mbuildingmemployeemcommitment;mbeingmknowledgeablemaboutm
equalmopportunity,maffirmativemaction,memployeemhealthmandmsafety,ma
ndmhandlingmgrievancesmandmlabormrelations.

A. WhymIsmHRmManagementmImportantmtomAllmManagers?m—
mManagersmdon‘tmwantmtommakemmistakesmwhilemmanaging,msuchma
smhiringmthemwrongmperson,mhavingmtheirmcompanymtakenmtomcourtm
becausemofmdiscriminatorymactions,morm committingmunfairmlabormpract
ices.mAsmammanagermanywhereminmthemorganization,myoumwillmwant
mtomimprovemperformance.mYoummaymspendmtimemasmanmHRmmana
germormbecomemanmentrepreneurmandmrequirembasicmandmsomemadv
ancedmknowledgemandmskillsminmHR.

B. LinemandmStaffmAspectsmofmHRMm—
mAlthoughmmostmfirmsmhavemamhumanmresourcemdepartmentmwithmit
smownmmanager,mallmmanagersmtendmtomgetminvolvedminmactivitiesmli
kemrecruiting,minterviewing,mselecting,mandmtraining.

C. LinemVersusmStaffmAuthoritym—
mAuthoritymismthemrightmtommakemdecisions,mtomdirectmthemworkmof
mothers,mandmtomgivemorders.mLinemmanagersmaremauthorizedmtomdir
ectmthemworkmofmsubordinates.mTheirmsubordinatesmaremgenerallyminv
olvedminmworkmthatmdirectlymproducesmormsellsmthemcompany‘smprod
uctmormservice,msuchm asmsalesmormmanufacturing.mStaffmmanagersm
aremauthorizedmtomassistmandmadvisemlinemmanagersminmaccomplishin
gmtheirmbasicmgoals.mThemsubordinatesmofmstaffmmanagersmaremgene
rallyminvolvedminmworkmthatmsupportsmthemproductsmormservices,minm
departmentsmsuchmasmPurchasingmormQualitymControl.mHRmmanagers
maremgenerallymstaffmmanagers.


D. LinemManager‘smHumanmResourcemResponsibilitiesm—
mAllmsupervisorsmaremresponsiblemformaspectsmofmHR/personnelmt
asksmsuchmasmplacement,mtraining,mandmdevelopmentmofmemploye
es.

E. ThemHumanmResourcemDepartmentm—
mThemHRmdepartmentmprovidesmspecializedmassistancemsuchmasmact
ingmasmamrecruiter,mEEOmrepresentative,mjobmanalyst,mcompensationm
manager,mtrainingmspecialist,mormlabormrelationsmspecialist.

1. Manymemployersmaremrevampingmhowmtheymorganizemtheirmhu
manmresourcemfunctionsmtomincludem―sharedmservices‖morm―di
stributed‖mHR.mOthersmmaymusemcorporatemormembeddedmtea
ms.


II. ThemTrendsmShapingmHumanmResourcemManagementm—
mTrendsminmthemenvironmentmaremchangingmhowmemployersmget
mtheirmhumanmresourcemmanagementmtasksmdone.

A. WorkforcemDemographicsmandmDiversitymTrendsm—
mThemlabormforcemismgettingmoldermandmmoremmulti-