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| 2025
Work duties of a phlebotomist technician can be categorized into 4
categories - CORRECT ANSWER..Equipment
Procedure
Patient Care
Patient Information
Equipment - CORRECT ANSWER..- phlebotomists must ensure that all
equipment and areas used are sterile
- equipment includes needles, bandages, gauzes, tubes, other
collection devices, as well as labels for tubes
- tracking supplies to ensure that proper amounts are always present -
disposal of needles and other used supplies
Procedure - CORRECT ANSWER..- correct puncture or incision of patient's
skin
- collecting the correct amount of blood or other fluids - correct labeling of
collection tubes/devices
- completing and submitting documents needed to lab
Patient Care - CORRECT ANSWER..- reassuring patients, as some may
have fear of needles
- being able to answer questions that patients may have
- verifying patient information to ensure accuracy of tests or procedure -
monitoring patient during procedure to prevent movement or fainting
,Patient Information - CORRECT ANSWER..- patients' rights must be
respected
- keeping patients' medical records confidential
- accurate documentation of collection, ordered tests, and test results -
providing accurate documentation to the laboratory to ensure
performance of tests ordered by physician
Quality Improvement Methods - CORRECT ANSWER..Include the use of
data-based methods in order to reach improvement
Include flow charts and pareto charts
Flowchart - CORRECT ANSWER..- used to break out components into
diagrams in order to understand a process
Pareto Chart - CORRECT ANSWER..- bar charts are made that show the
frequency of problems
What does quality improvement for specimen collection involve? -
CORRECT ANSWER..Technique of Phlebotomist
Frequency of hematoma
Recollection Rates
What is included in quality control records - CORRECT
ANSWER..Expiration Date
Stability Information
Storage Information
Proper Use
Precision of testing supplies/reagents
Accuracy of testing supplies/reagents
Where can phlebotomists work? - CORRECT ANSWER..Hospital
,Clinic
Doctor's office
Laboratories
Blood Banks
Research Firms
Pharmaceutical Firms
Hospital - CORRECT ANSWER..institution which provides medical and
surgical treatment
Clinic - CORRECT ANSWER..institution or hospital department focusing
on diagnosis and care of outpatients
Doctor's Office - CORRECT ANSWER..suite/office where doctors receive
and treat patients
Laboratory - CORRECT ANSWER..building or room where tests are
performed to evaluate specimens in order to diagnose medical conditions
Blood Bank - CORRECT ANSWER..institution where blood is collected
from donors, and then stored and prepared for transfusion
Research Firm - CORRECT ANSWER..institution equipped for
scientific/medical research that may specialize in basic research or on
specific areas
Pharmaceutical Firm - CORRECT ANSWER..institution that develops and
markets drugs for use as medications
How must all needles be discarded? - CORRECT ANSWER..intact
, What does it mean if an infection is classified as nosocomical - CORRECT
ANSWER..A patient developed the infection while they were in the
hospital that was not present before entering the hospital
What is included in the chain of infection - CORRECT ANSWER..source
susceptible host
poor isolation technique
Hygiene - CORRECT ANSWER..wash hands with soap and water if they are
visibly dirty
good hand-hygiene techniques reduce number of outbreaks of infections
hand washing is the single most important way to prevent spread of
infection
Equipment used to control infections - CORRECT ANSWER..gloves,
masks, goggles, gowns, or coats
autoclaves (instruments for sterilizing under pressure)
Emergency Needle Stick Information - CORRECT ANSWER..if exposed to
blood due to a needle stick or other sharp object, wash needle stick and
cut with soap and water
flush mouth, eyes, and skin with water
report the incident to a supervisor
seek medical treatment
Blood Pressure - CORRECT ANSWER..pressure exerted by circulating
blood upon the walls of blood vessels