SHRM Exam Prep Questions with 100%
Correct Answers
Forced Resolution Correct Answer: The authoritative party (HR of Manager)
forces the decision upon the team or individuals without feedback.
Grievance Correct Answer: A complaint made by an employee that is formally
stated in writing.
HIPAA Correct Answer: An act passed to improve the confidentiality, continuity,
and portability of healthcare coverage and treatment.
Intranet Correct Answer: The internal website and computer network within a
company.
Labor Management Relations Act Correct Answer: Focuses on union activities
that qualify as unfair labor practices.
Management by Walking Around (MBWA) Correct Answer: When managers
and supervisors physically get out of their offices and interacts with employees in
person.
Mandatory Subjects Correct Answer: The basics of employees' working
conditions and terms, covering areas such as hours, benefits, pay, and worker
safety concerns
Mission Statement Correct Answer: A statement that focuses on the work of an
organization on a day to day basis, and answers the questions "what do we do
now", "why are we doing it", and "what makes us different from other
companies".
, Negotiation Correct Answer: A skill used to derive compromises on decisions
between two parties.
Networking Correct Answer: To build beneficial connections with people who
may be able to help with various job functions and needs.
Normative Re-educative Strategy Correct Answer: A strategy of change which
assumes that people will closely follow social norms and expectations.
Open-Door Policy Correct Answer: Used to establish a relationship where
employees feel comfortable speaking directly with management about
problems and suggestions.
PESTLE Analysis Correct Answer: A structured tool that can be used to learn
about the political, economic, social, technological, legal, and environmental
trends that can influence or impact the goals, processes, or employees of the
organization.
Power-Coercive Strategy Correct Answer: A strategy of change which assumes
that people are followers who will listen to authority and do as they are told.
Risk Management Correct Answer: The process of identifying actual and
potential hazards and developing efficient, cost effective plans to prevent them
from occurring.
SMART Correct Answer: An acronym that states an effective endpoint should be
specific, measurable, achievable, relevant, and timely.
Soliciting Feedback Correct Answer: The act of seeking out stakeholders
thoughts about a product or service.
Stakeholders Correct Answer: An analysis based on an organizations strengths,
weaknesses, opportunities, and threats.
Correct Answers
Forced Resolution Correct Answer: The authoritative party (HR of Manager)
forces the decision upon the team or individuals without feedback.
Grievance Correct Answer: A complaint made by an employee that is formally
stated in writing.
HIPAA Correct Answer: An act passed to improve the confidentiality, continuity,
and portability of healthcare coverage and treatment.
Intranet Correct Answer: The internal website and computer network within a
company.
Labor Management Relations Act Correct Answer: Focuses on union activities
that qualify as unfair labor practices.
Management by Walking Around (MBWA) Correct Answer: When managers
and supervisors physically get out of their offices and interacts with employees in
person.
Mandatory Subjects Correct Answer: The basics of employees' working
conditions and terms, covering areas such as hours, benefits, pay, and worker
safety concerns
Mission Statement Correct Answer: A statement that focuses on the work of an
organization on a day to day basis, and answers the questions "what do we do
now", "why are we doing it", and "what makes us different from other
companies".
, Negotiation Correct Answer: A skill used to derive compromises on decisions
between two parties.
Networking Correct Answer: To build beneficial connections with people who
may be able to help with various job functions and needs.
Normative Re-educative Strategy Correct Answer: A strategy of change which
assumes that people will closely follow social norms and expectations.
Open-Door Policy Correct Answer: Used to establish a relationship where
employees feel comfortable speaking directly with management about
problems and suggestions.
PESTLE Analysis Correct Answer: A structured tool that can be used to learn
about the political, economic, social, technological, legal, and environmental
trends that can influence or impact the goals, processes, or employees of the
organization.
Power-Coercive Strategy Correct Answer: A strategy of change which assumes
that people are followers who will listen to authority and do as they are told.
Risk Management Correct Answer: The process of identifying actual and
potential hazards and developing efficient, cost effective plans to prevent them
from occurring.
SMART Correct Answer: An acronym that states an effective endpoint should be
specific, measurable, achievable, relevant, and timely.
Soliciting Feedback Correct Answer: The act of seeking out stakeholders
thoughts about a product or service.
Stakeholders Correct Answer: An analysis based on an organizations strengths,
weaknesses, opportunities, and threats.
