DECA BUSINESS ADMINISTRATION CORE EXAM QUESTIONS WITH
CERTIFIED ANSWERS .14
Explain types of business ownership. (cs) - correct answer sole proprietorship - owned/run by
one individual who receives all profits and is responsible for loss/debt; limited capital, unlimited
liability
Partnership - partners agree to cooperate in working toward mutual interests; combined
capital, unlimited financial ability
Corporation - sells shares in stock market, company is owned by multiple shareholders, allows
for limited liability, greater financial power by issuing stock
Monopoly - one supplier, no substitute goods or services readily available
Private llc - limited liability, no shares of stock
Nonprofit - uses revenue to achieve social goals
Franchise - chain of suppliers providing goods/services
Cooperative/joint venture - run/managed by employees
Identify sources that provide relevant, valid written material. (pq) - correct answer government
publications, reputable news outlets, textbooks, and professional research papers provide
relevant, valid written material. One should verify an author's credentials to determine
credibility.
Extract relevant information from written materials. (pq) - correct answer if a piece of
information from written material relates to the topic under discussion and is true, then it is
relevant.
,Apply written directions to achieve tasks. (pq) - correct answer directions must be followed
meticulously to achieve tasks.
Analyze company resources to ascertain policies and procedures. (cs) - correct answer
consulting the employee handbook or one's co-workers can ascertain one of company policies
and procedures.
Explain communication techniques that support and encourage a speaker. (pq) - correct answer
enthusiasm, open-ended questions, body language, approval, attentive listening, eye contact,
encouragement, energy
Follow oral directions. (pq) - correct answer listen carefully, then execute the steps as given.
After instructions are given, clarify any doubts. If further help is necessary, ask your supervisor
for assistance.
Demonstrate active listening skills. (pq) - correct answer don't slouch, sit up straight, and
exhibit enthusiasm.
Explain the nature of effective verbal communications. (pq) - correct answer effective verbal
communication can be formal or informal, and is when a speaker appears confident and "in the
know." this can influence/persuade the listener.
Ask relevant questions. (pq) - correct answer questions should be appropriate and relative to
the topic under discussion.
Interpret others' nonverbal cues. (pq) - correct answer if the listener appears irritated, switch
topics or end the conversation. If s/he appears attentive or enthusiastic, carry on and press
further.
, Provide legitimate responses to inquiries. (pq) - correct answer responses to inquires should be
direct and assertive, while maintaining professionalism. They should also contain all necessary
information.
Give verbal directions. (pq) - correct answer say the directions out loud in an initiative manner.
Include all necessary information. Ask the audience if they have any questions, and answer
clearly and thoroughly.
Employ communication styles appropriate to target audience. (cs) - correct answer use humor if
appropriate, be dramatic/emotional if necessary, be serious when required, etc.
Defend ideas objectively. (cs) - correct answer state evidence to back up your claims.
Handle telephone calls in a businesslike manner. (cs) - correct answer state your contact
information, say "how may i help you?", speak as if it were a real business meeting
Participate in group discussions. (cs) - correct answer ask relevant questions, respect the
opinions of others, work together with the intention of meeting a goal.
Utilize note-taking strategies. (cs) - correct answer use abbreviations, write only the main ideas,
and write questions to be asked.
Organize information. (cs) - correct answer use charts and diagrams to organize information in a
systematic manner.
Select and use appropriate graphic aids. (cs) - correct answer graphic aids should organize
information in a systematic and clear manner (e.g. Flow chart - decision making).
Explain the nature of effective written communications. (cs) - correct answer effective written
communications should contain all of the necessary information, have proper
formatting/conventions, and attempt to persuade or inform the reader.
CERTIFIED ANSWERS .14
Explain types of business ownership. (cs) - correct answer sole proprietorship - owned/run by
one individual who receives all profits and is responsible for loss/debt; limited capital, unlimited
liability
Partnership - partners agree to cooperate in working toward mutual interests; combined
capital, unlimited financial ability
Corporation - sells shares in stock market, company is owned by multiple shareholders, allows
for limited liability, greater financial power by issuing stock
Monopoly - one supplier, no substitute goods or services readily available
Private llc - limited liability, no shares of stock
Nonprofit - uses revenue to achieve social goals
Franchise - chain of suppliers providing goods/services
Cooperative/joint venture - run/managed by employees
Identify sources that provide relevant, valid written material. (pq) - correct answer government
publications, reputable news outlets, textbooks, and professional research papers provide
relevant, valid written material. One should verify an author's credentials to determine
credibility.
Extract relevant information from written materials. (pq) - correct answer if a piece of
information from written material relates to the topic under discussion and is true, then it is
relevant.
,Apply written directions to achieve tasks. (pq) - correct answer directions must be followed
meticulously to achieve tasks.
Analyze company resources to ascertain policies and procedures. (cs) - correct answer
consulting the employee handbook or one's co-workers can ascertain one of company policies
and procedures.
Explain communication techniques that support and encourage a speaker. (pq) - correct answer
enthusiasm, open-ended questions, body language, approval, attentive listening, eye contact,
encouragement, energy
Follow oral directions. (pq) - correct answer listen carefully, then execute the steps as given.
After instructions are given, clarify any doubts. If further help is necessary, ask your supervisor
for assistance.
Demonstrate active listening skills. (pq) - correct answer don't slouch, sit up straight, and
exhibit enthusiasm.
Explain the nature of effective verbal communications. (pq) - correct answer effective verbal
communication can be formal or informal, and is when a speaker appears confident and "in the
know." this can influence/persuade the listener.
Ask relevant questions. (pq) - correct answer questions should be appropriate and relative to
the topic under discussion.
Interpret others' nonverbal cues. (pq) - correct answer if the listener appears irritated, switch
topics or end the conversation. If s/he appears attentive or enthusiastic, carry on and press
further.
, Provide legitimate responses to inquiries. (pq) - correct answer responses to inquires should be
direct and assertive, while maintaining professionalism. They should also contain all necessary
information.
Give verbal directions. (pq) - correct answer say the directions out loud in an initiative manner.
Include all necessary information. Ask the audience if they have any questions, and answer
clearly and thoroughly.
Employ communication styles appropriate to target audience. (cs) - correct answer use humor if
appropriate, be dramatic/emotional if necessary, be serious when required, etc.
Defend ideas objectively. (cs) - correct answer state evidence to back up your claims.
Handle telephone calls in a businesslike manner. (cs) - correct answer state your contact
information, say "how may i help you?", speak as if it were a real business meeting
Participate in group discussions. (cs) - correct answer ask relevant questions, respect the
opinions of others, work together with the intention of meeting a goal.
Utilize note-taking strategies. (cs) - correct answer use abbreviations, write only the main ideas,
and write questions to be asked.
Organize information. (cs) - correct answer use charts and diagrams to organize information in a
systematic manner.
Select and use appropriate graphic aids. (cs) - correct answer graphic aids should organize
information in a systematic and clear manner (e.g. Flow chart - decision making).
Explain the nature of effective written communications. (cs) - correct answer effective written
communications should contain all of the necessary information, have proper
formatting/conventions, and attempt to persuade or inform the reader.
