3CX Basic Certification Exam – Questions & Answers

3CX Basic Certification Exam (Latest 2023/
2024) | Questions and Verified Answers| A
Grade

QUESTION
(T/F) CTI will allow you to remote control a local IP Phone using a 3CX client for Android.


Answer:
TBD



QUESTION
(Y/N) You are doing an installation for a new customer and the server you have been told to
install 3CX on also hosts the internal DNS server of the business. Must you request that you are
given a different server to install 3CX on?


Answer:
YES



QUESTION
(Y/N) If you intend of having local extensions, can the local LAN IP for 3CX and your IP
phones range be 192.168.35.0/20?


Answer:
YES



QUESTION
(T/F) The provisioning templates of a phone provide all the necessary information a phone
requires to connect to 3CX.


Answer:
TRUE

, QUESTION
(T/F) A "SIP Fork" is a term used when a call is forwarded to another extension when the all is
not answered within a certain time frame?


Answer:
FALSE; it is when a single call rings at multiple endpoints.



QUESTION
(T/F) 3CX clients send requests for CTI to the PBX, which will then relay the request to the IP
phone.


Answer:
TBD



QUESTION
(T/F) PSTN gateways cannot be provisioned with 3CX, the must be manually configured.


Answer:
TRUE

https://www.3cx.com/3cxacademy/videos/basic/configuring-pstn-gateways/



QUESTION
(T/F) Port preservation in NAT devices ensures that the source port of the transport will not be
changed once the IP os translated from private to public.


Answer:
TBD



QUESTION