MGMT 310 FINAL EXAM (CH 1-17) QUESTIONS AND
RATIONALES
Molly cheads ca clarge ccompany cthat chas cjust cexperienced ca cmajor cbrain cdrain. cShe cimmediate
cnew cemployees cand cgives ceach cemployee cwith cover c10 cyears cexperience can cextra c3 cdays co
cis can cexample cof: c- cCORRECT cANS✔✔reactive cHR cstrategy
Which cof cthe cfollowing cis cLEAST cimportant cwhen cdetermining cwhich cHR cstrategies cwill cpositiv
cperformance? c- cCORRECT cANS✔✔Overall ccost cleadership cstrategy
Salaried cemployees care calso cknown cas c________ cemployees. c- cCORRECT cANS✔✔exempt
An cevolutionary cfirm cwould cmost clikely: c- cCORRECT cANS✔✔be chighly cdecentralized cand cflex
The cprimary crole cof cHR cis cto c- cCORRECT cANS✔✔support cand chelp cmanagers cperform ctheir
Self-managed cwork cteams care: c- cCORRECT cANS✔✔groups cof cpeers cin ca ccompany csetting cw
cparticular carea cor ctask.
Which cof cthe cfollowing cis ca ccharacteristic cof cmost cintended cstrategies? c- cCORRECT cANS✔✔T
ctop cmanagement
Firms cthat cdisplay ca cdefender cstrategy cwill cmost clikely: c- cCORRECT cANS✔✔encourage cindivi
If can cHR cdepartment cis creviewing cwhether cto cuse cdiscipline cas ca ccontrol cmechanism cor cas ca
cappropriate cbehavior, cit cis cconsidering cits cstrategic cchoices cwithin cthe cHR cfunction cof: c- cCOR
The cSociety cfor cHuman cResource cManagement c(SHRM) coffers cwhich cof cthe cfollowing? c- cCOR
ccertification
According cto cthe ctext, cwhat cpercentage cof cnew cbusinesses cfail cin ctheir cfirst cyear cof coperation
A ccritical cethical cissue cfor cHR cmanagers crelated cto ctechnology cuse cin cwork cenvironments cis ct
,Strategic chuman cresource cplanning cis cbest cdefined cas cthe cprocess cof c- cCORRECT cANS✔✔fo
cestablishing cprograms cto cimplement cthem
Which cterm crefers cto cthe ccompatibility cbetween cHR cstrategies cand cother ckey caspects cof can co
cANS✔✔Fit
Karl cis ctrying cto cimprove ccompany cproductivity cby cfocusing con cemployee ccompetence. cKarl cis
cfactor cof cproductivity. c- cCORRECT cANS✔✔ability
The ccurrent ctrend cto cdownsize cmost clikely cresults cin: c- cCORRECT cANS✔✔lower csalary cexpen
Which cterm crefers cto can corganization-wide capproach cto cimproving cthe cquality cof call cthe cproce
cproduct cor cservice? c- cCORRECT cANS✔✔Total cQuality cManagement
Working con chis cHR cstrategic cplan, cJose cis cthinking cabout cwhether cto crecommend cspecific cjob
cclasses, cand cdetailed cor cloose cwork cplanning. cJose cis cconsidering cthe cHR cstrategic cchoice cr
cANS✔✔work cflows
According cto cresearch, cthe ccontributions cthat cself-managed cwork cteams coffer ca clarge cfirm care
cANS✔✔very cpositive
Firms care cincreasingly cintroducing cfamily-friendly cprograms cto: c- cCORRECT cANS✔✔hire cand c
HR cstrategies cthat cfit ca ccompany's cfocus cstrategy care cbest cdescribed cas cbeing: c- cCORRECT
cdifferentiation cand ca clow-cost cstrategy.
Which cof cthe cfollowing cis ca cstrategic cHR cissue crelated cto cstaffing? c- cCORRECT cANS✔✔Emp
chiring cdecisions
An cHR cstrategy cthat cfits ca ccompany's cdifferentiation cstrategy cwould cmost clikely: c- cCORRECT c
Candles, cInc. cis ccurrently cevaluating cthe c________ cthe cfirm cgives cits cemployees, cincluding csto
cand craises cbased con cperformance. c- cCORRECT cANS✔✔compensation
Organizational cculture cmost clikely crefers cto: c- cCORRECT cANS✔✔basic cbeliefs cshared cby cmem
Companies cspend caround c________ cbillion cdollars ceach cyear con cemployee ctraining cprograms
In corder cto cstimulate ccritical cthinking, cthe cstrategic cHR cplanning cprocess cshould cmost clikely cb
cANS✔✔ongoing cand cflexible.
Which cof cthe cfollowing cis can caspect cof can corganization's c"personality"? c- cCORRECT cANS✔✔
When cit ccomes cto cmanagers cdealing cwith cethical cissues, cit cis cmost csafe cto csay cthat: c- cCORR
cor cunethical cis cseldom cclear ccut.
RCA cis ccreating ca ccorporate cidentity cto csmooth cover ccultural cdifferences cbetween cits cdomestic
cRCA cis cmost clikely caddressing cthe cHRM cchallenge cof: c- cCORRECT cANS✔✔globalization.
Which cof cthe cfollowing cis can cenvironmental cchallenge cfaced cby cmodern cHR cmanagers? c- cCO
What cis cthe cprimary creason cfor cthe crising cimportance cof cHR cat cfirms cover cthe clast cfour cdeca
cANS✔✔Employment claws
Manvel cEnterprises cis cimplementing ca cdifferentiation cstrategy. cManvel cwill cmost clikely: c- cCORR
, Bureaucratic corganizational cstructures care cmarked cby: c- cCORRECT cANS✔✔narrow cjob cdescri
chorizontal cboundaries
Alyssa cfinds ca cjob cdescription cfor can cinteresting cretail cposition. cThe cjob cdescription cindicates c
cthe cstore cshe cwould cbe cresponsible cfor cand cwhat cher cduties cwould cbe. cThe cad cdescribes cgo
cadvancement cwithin cthe cretail carea, cso cshe ccould cbecome cthe cmanaging cretail cdirector cfor ch
cwould cnot cbe cable cto cmove cinto cfinance cor cproduction. cThis cis can cexample cof cwhich corganiz
cANS✔✔Work cspecialization
You care cdrafting ca cjob cdescription cand chave cwritten ca cshort cstatement cthat cexplains cthe cdutie
cjob cand cwhere cthe cjob cfits cin cthe corganizational cstructure. cYou chave cjust cwritten cthe: c- cCOR
Which cof cthe cfollowing cis ca ccore cjob ccharacteristic cthat cactivates cthe cthree cpsychological cstate
ccharacteristics ctheory? c- cCORRECT cANS✔✔Skill cvariety
Maryland cTimes cNews cis ca cpublishing ccompany cthat chas ca cfunctional cdivision cof clabor, cwork c
cof cauthority. cMTN cmost clikely cuses ca: c- cCORRECT cANS✔✔bureaucratic corganizational cstruct
Which cof cthe cfollowing caspects cis cNOT cexamined cin ca cfunctional cjob canalysis? c- cCORRECT c
cincumbent cexperiences
An cHRIS chas ca cnumber cof capplications cfor cHRM cprofessionals, csuch cas: c- cCORRECT cANS✔
Job canalysis cis chelpful cto cHR cprofessionals cin cperforming cwhich cof cthe cfollowing ctasks? c- cCO
cemployees
One corganizational cstructure cthat clends citself cto cthe cformation cof cjoint cventures cand cstrategic c
cANS✔✔boundaryless cstructure
The cbasic celement cof cwork cthat cis ca clogical cand cnecessary cstep cto cperform ca cjob cis ca: c- cCO
Workers cwho care chired cto cdeal cwith cshort-term cincreases cin ca cbusiness' cworkload care cknown
cANS✔✔contingent cworkers.
The c________ cis cthe cmost cimportant cpart cof cthe cjob cdescription cbecause cit cinfluences call coth
c- cCORRECT cANS✔✔job cduties cand cresponsibilities csection
If cmanagers cneeded ca csystematic cway cto canalyze ctasks cin ca cgiven csituation cand cwanted cto cu
cstandardized cquestionnaire, cthey cwould cmost clikely cuse ca: c- cCORRECT cANS✔✔task cinventor
Job csharing cis cprimarily cappealing cto: c- cCORRECT cANS✔✔working cmothers
According cto cgoal-setting ctheory, cemployees care cmost cmotivated cwhen cgoals care: c- cCORREC
cchallenging
The cfirst cstep cin cconducting ca ccritical cincident cjob canalysis cis cto: c- cCORRECT cANS✔✔genera
cexamined
Which cof cthe cfollowing cwould cmost clikely cincrease cas ca cresult cof cwork csimplification? c- cCORR
In c2010, cwhat cpercentage cof cthe ctotal clabor cforce cin cthe cUnited cStates cconsisted cof ccontingen
cANS✔✔26%
Your cproduction clines cmake ca cstandardized cproduct. cEfficiency cis ccritical cto cyour cproduction cc
cproduction cline ctasks care cmechanical cand crepetitive. cWhich cof cthe cfollowing cwould cbe cmost ca
RATIONALES
Molly cheads ca clarge ccompany cthat chas cjust cexperienced ca cmajor cbrain cdrain. cShe cimmediate
cnew cemployees cand cgives ceach cemployee cwith cover c10 cyears cexperience can cextra c3 cdays co
cis can cexample cof: c- cCORRECT cANS✔✔reactive cHR cstrategy
Which cof cthe cfollowing cis cLEAST cimportant cwhen cdetermining cwhich cHR cstrategies cwill cpositiv
cperformance? c- cCORRECT cANS✔✔Overall ccost cleadership cstrategy
Salaried cemployees care calso cknown cas c________ cemployees. c- cCORRECT cANS✔✔exempt
An cevolutionary cfirm cwould cmost clikely: c- cCORRECT cANS✔✔be chighly cdecentralized cand cflex
The cprimary crole cof cHR cis cto c- cCORRECT cANS✔✔support cand chelp cmanagers cperform ctheir
Self-managed cwork cteams care: c- cCORRECT cANS✔✔groups cof cpeers cin ca ccompany csetting cw
cparticular carea cor ctask.
Which cof cthe cfollowing cis ca ccharacteristic cof cmost cintended cstrategies? c- cCORRECT cANS✔✔T
ctop cmanagement
Firms cthat cdisplay ca cdefender cstrategy cwill cmost clikely: c- cCORRECT cANS✔✔encourage cindivi
If can cHR cdepartment cis creviewing cwhether cto cuse cdiscipline cas ca ccontrol cmechanism cor cas ca
cappropriate cbehavior, cit cis cconsidering cits cstrategic cchoices cwithin cthe cHR cfunction cof: c- cCOR
The cSociety cfor cHuman cResource cManagement c(SHRM) coffers cwhich cof cthe cfollowing? c- cCOR
ccertification
According cto cthe ctext, cwhat cpercentage cof cnew cbusinesses cfail cin ctheir cfirst cyear cof coperation
A ccritical cethical cissue cfor cHR cmanagers crelated cto ctechnology cuse cin cwork cenvironments cis ct
,Strategic chuman cresource cplanning cis cbest cdefined cas cthe cprocess cof c- cCORRECT cANS✔✔fo
cestablishing cprograms cto cimplement cthem
Which cterm crefers cto cthe ccompatibility cbetween cHR cstrategies cand cother ckey caspects cof can co
cANS✔✔Fit
Karl cis ctrying cto cimprove ccompany cproductivity cby cfocusing con cemployee ccompetence. cKarl cis
cfactor cof cproductivity. c- cCORRECT cANS✔✔ability
The ccurrent ctrend cto cdownsize cmost clikely cresults cin: c- cCORRECT cANS✔✔lower csalary cexpen
Which cterm crefers cto can corganization-wide capproach cto cimproving cthe cquality cof call cthe cproce
cproduct cor cservice? c- cCORRECT cANS✔✔Total cQuality cManagement
Working con chis cHR cstrategic cplan, cJose cis cthinking cabout cwhether cto crecommend cspecific cjob
cclasses, cand cdetailed cor cloose cwork cplanning. cJose cis cconsidering cthe cHR cstrategic cchoice cr
cANS✔✔work cflows
According cto cresearch, cthe ccontributions cthat cself-managed cwork cteams coffer ca clarge cfirm care
cANS✔✔very cpositive
Firms care cincreasingly cintroducing cfamily-friendly cprograms cto: c- cCORRECT cANS✔✔hire cand c
HR cstrategies cthat cfit ca ccompany's cfocus cstrategy care cbest cdescribed cas cbeing: c- cCORRECT
cdifferentiation cand ca clow-cost cstrategy.
Which cof cthe cfollowing cis ca cstrategic cHR cissue crelated cto cstaffing? c- cCORRECT cANS✔✔Emp
chiring cdecisions
An cHR cstrategy cthat cfits ca ccompany's cdifferentiation cstrategy cwould cmost clikely: c- cCORRECT c
Candles, cInc. cis ccurrently cevaluating cthe c________ cthe cfirm cgives cits cemployees, cincluding csto
cand craises cbased con cperformance. c- cCORRECT cANS✔✔compensation
Organizational cculture cmost clikely crefers cto: c- cCORRECT cANS✔✔basic cbeliefs cshared cby cmem
Companies cspend caround c________ cbillion cdollars ceach cyear con cemployee ctraining cprograms
In corder cto cstimulate ccritical cthinking, cthe cstrategic cHR cplanning cprocess cshould cmost clikely cb
cANS✔✔ongoing cand cflexible.
Which cof cthe cfollowing cis can caspect cof can corganization's c"personality"? c- cCORRECT cANS✔✔
When cit ccomes cto cmanagers cdealing cwith cethical cissues, cit cis cmost csafe cto csay cthat: c- cCORR
cor cunethical cis cseldom cclear ccut.
RCA cis ccreating ca ccorporate cidentity cto csmooth cover ccultural cdifferences cbetween cits cdomestic
cRCA cis cmost clikely caddressing cthe cHRM cchallenge cof: c- cCORRECT cANS✔✔globalization.
Which cof cthe cfollowing cis can cenvironmental cchallenge cfaced cby cmodern cHR cmanagers? c- cCO
What cis cthe cprimary creason cfor cthe crising cimportance cof cHR cat cfirms cover cthe clast cfour cdeca
cANS✔✔Employment claws
Manvel cEnterprises cis cimplementing ca cdifferentiation cstrategy. cManvel cwill cmost clikely: c- cCORR
, Bureaucratic corganizational cstructures care cmarked cby: c- cCORRECT cANS✔✔narrow cjob cdescri
chorizontal cboundaries
Alyssa cfinds ca cjob cdescription cfor can cinteresting cretail cposition. cThe cjob cdescription cindicates c
cthe cstore cshe cwould cbe cresponsible cfor cand cwhat cher cduties cwould cbe. cThe cad cdescribes cgo
cadvancement cwithin cthe cretail carea, cso cshe ccould cbecome cthe cmanaging cretail cdirector cfor ch
cwould cnot cbe cable cto cmove cinto cfinance cor cproduction. cThis cis can cexample cof cwhich corganiz
cANS✔✔Work cspecialization
You care cdrafting ca cjob cdescription cand chave cwritten ca cshort cstatement cthat cexplains cthe cdutie
cjob cand cwhere cthe cjob cfits cin cthe corganizational cstructure. cYou chave cjust cwritten cthe: c- cCOR
Which cof cthe cfollowing cis ca ccore cjob ccharacteristic cthat cactivates cthe cthree cpsychological cstate
ccharacteristics ctheory? c- cCORRECT cANS✔✔Skill cvariety
Maryland cTimes cNews cis ca cpublishing ccompany cthat chas ca cfunctional cdivision cof clabor, cwork c
cof cauthority. cMTN cmost clikely cuses ca: c- cCORRECT cANS✔✔bureaucratic corganizational cstruct
Which cof cthe cfollowing caspects cis cNOT cexamined cin ca cfunctional cjob canalysis? c- cCORRECT c
cincumbent cexperiences
An cHRIS chas ca cnumber cof capplications cfor cHRM cprofessionals, csuch cas: c- cCORRECT cANS✔
Job canalysis cis chelpful cto cHR cprofessionals cin cperforming cwhich cof cthe cfollowing ctasks? c- cCO
cemployees
One corganizational cstructure cthat clends citself cto cthe cformation cof cjoint cventures cand cstrategic c
cANS✔✔boundaryless cstructure
The cbasic celement cof cwork cthat cis ca clogical cand cnecessary cstep cto cperform ca cjob cis ca: c- cCO
Workers cwho care chired cto cdeal cwith cshort-term cincreases cin ca cbusiness' cworkload care cknown
cANS✔✔contingent cworkers.
The c________ cis cthe cmost cimportant cpart cof cthe cjob cdescription cbecause cit cinfluences call coth
c- cCORRECT cANS✔✔job cduties cand cresponsibilities csection
If cmanagers cneeded ca csystematic cway cto canalyze ctasks cin ca cgiven csituation cand cwanted cto cu
cstandardized cquestionnaire, cthey cwould cmost clikely cuse ca: c- cCORRECT cANS✔✔task cinventor
Job csharing cis cprimarily cappealing cto: c- cCORRECT cANS✔✔working cmothers
According cto cgoal-setting ctheory, cemployees care cmost cmotivated cwhen cgoals care: c- cCORREC
cchallenging
The cfirst cstep cin cconducting ca ccritical cincident cjob canalysis cis cto: c- cCORRECT cANS✔✔genera
cexamined
Which cof cthe cfollowing cwould cmost clikely cincrease cas ca cresult cof cwork csimplification? c- cCORR
In c2010, cwhat cpercentage cof cthe ctotal clabor cforce cin cthe cUnited cStates cconsisted cof ccontingen
cANS✔✔26%
Your cproduction clines cmake ca cstandardized cproduct. cEfficiency cis ccritical cto cyour cproduction cc
cproduction cline ctasks care cmechanical cand crepetitive. cWhich cof cthe cfollowing cwould cbe cmost ca
