Updated 2025
What is an example of patients' rights? ->>> CORRECT ANSWER Patients are entitled to
refuse an experimental drug.
Which of the following is accurate concerning patient rights? ->>> CORRECT ANSWER
Health information must be provided in a language that patients understand.
RATIONALE Ensures informed consent and equitable care.
What should patients be told when they have a grievance regarding any part of the care
provided to them? ->>> CORRECT ANSWER Be told about the process involved in filing
a complaint. RATIONALE Transparency builds trust and meets regulatory expectations.
What should patients be told if an adverse event occurs in their care? ->>> CORRECT
ANSWER Hospitals are required to tell the patient. RATIONALE Candor is legally and
ethically required; promotes accountability.
What is the Patient Care Partnership? ->>> CORRECT ANSWER A list of rights and
expectations the patient has during a hospital stay. RATIONALE Empowers patients with
clear expectations of respect and involvement.
Which of the following is the patient’s responsibility? ->>> CORRECT ANSWER To ask
for pain relief when pain first begins. RATIONALE Encourages active participation in care
— a shared responsibility.
What is the intention of Universal Protocol? ->>> CORRECT ANSWER Prevent Wrong
Site, Wrong Procedure, Wrong Person Surgery. RATIONALE Directly prevents
catastrophic errors — a top patient safety priority.
When must two patient identifiers be used? ->>> CORRECT ANSWER Collecting a blood
specimen. RATIONALE Standardizes identification to prevent life-threatening
mismatches.
Where should blood and/or specimen containers be labeled with patient identifiers? -
>>> CORRECT ANSWER In front of the patient. RATIONALE Real-time verification
reduces labeling errors at the bedside.
, According to the National Patient Safety Goals, which group of patients is at higher risk
of misidentification? ->>> CORRECT ANSWER Newborns. RATIONALE Highlights
vulnerability in a high-stakes population.
Acceptable patient identifiers include: ->>> CORRECT ANSWER Name and Birthday.
RATIONALE Meets Joint Commission standards for reliable identification.
The National Patient Safety Goal 6 is to improve the safety of clinical alarm systems.
What is the rationale for this goal? ->>> CORRECT ANSWER To reduce alarm fatigue
and improve response to critical alarms.
Which type of therapy poses risk to patients due to complex dosing? ->>> CORRECT
ANSWER Anticoagulation Therapy. RATIONALE High-alert medication with narrow
therapeutic index.
MOST important way to address healthcare-associated infections? ->>> CORRECT
ANSWER Improving hand hygiene of the healthcare staff. RATIONALE Single most
effective, evidence-based intervention.
What is a sentinel event? ->>> CORRECT ANSWER An event that affects a patient
causing death, harm, or intervention required to sustain life. RATIONALE Triggers
mandatory review to prevent recurrence.
Which example qualifies as a sentinel event that would require review by the Joint
Commission? ->>> CORRECT ANSWER A patient who commits suicide within 72 hours
of discharge from a hospital setting that provides staffed around-the-clock care.
RATIONALE Meets definition of unexpected occurrence involving death or serious harm.
What does a comprehensive systematic analysis following a sentinel event help identify?
->>> CORRECT ANSWER The contributory factors associated with the event.
RATIONALE Root cause analysis drives system improvement, not blame.
What is the term for an event, incident, or condition that could have resulted in harm to
a patient? ->>> CORRECT ANSWER Close Call
Which of the following is part of the integrated Ethics model? ->>> CORRECT ANSWER
Supports ethical behavior in everyday interactions in the workplace. RATIONALE Ethics is
lived daily, not just in crises.
Which of the following is an important principle for the healthcare professional to
provide ethical care? ->>> CORRECT ANSWER Allow patients the right of self-