DOWNLOAD THE Test Bank for Essentials of Organizational Behavior 14th Edition Robbins Complete Test bank, All Chapters are included.

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A.

JUDGE




DOWNLOAD THE Test Bank for Essentials of
Organizational Behavior 14th Edition Robbins
Complete Test bank, All Chapters are included.

,Essentials of Organizational Behavior, 14e (Robbins/Judge)
Chapter 2 Diversity in Organizations

1) The two major forms of workforce diversity are and .
A) surface-level diversity; deep-level diversity
B) surface-level diversity; lateral-level diversity
C) organizational-level diversity; individual-level diversity
D) lateral-level diversity; deep-level diversity
E) physical-level diversity; intellectual-level diversity
Answer: A
Explanation: A) Demographics mostly reflect surface-level diversity, not thoughts and feelings,
and can lead employees to perceive one another through stereotypes and assumptions. However,
evidence has shown that as people get to know one another, they become less concerned about
demographic differences if they see themselves as sharing more important characteristics, such
as personality and values, that represent deep-level diversity.
Diff: 2
AACSB: Diverse and multicultural work environments
Quest. Category: Concept
LO: 2.1 Demonstrate how workplace discrimination undermines organizational effectiveness.

2) By 2020, it is expected that 25 percent of the working population will be .
A) Asian
B) over 55
C) black
D) female
E) under 30
Answer: B
Explanation: B) Trends indicate that the portion of the workforce over the age of 55 will have
grown to 25.2 percent by the year 2020.
Diff: 1
AACSB: Diverse and multicultural work environments
Quest. Category: Concept
LO: 2.1 Demonstrate how workplace discrimination undermines organizational effectiveness.




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,3) Differences in characteristics like education, ethnicity, regional background, and gender form
part of .
A) individual-level diversity
B) organizational-level diversity
C) lateral-level diversity
D) surface-level diversity
E) deep-level diversity
Answer: D
Explanation: f D) fSurface-level fdiversity frefers fto fthe fdifferences fin fcharacteristics flike
feducation, fupbringing, fwork-status, fregional fbackground, fand fgender. fDeep-level fdiversity,
fon fthe fother fhand, frefers fto fdifferences fin findividual fcharacteristics flike fpersonality, fvalues,
fbelief-system, fand finterests.
Diff: f1
AACSB: f Diverse fand fmulticultural fwork fenvironments
fQuest. fCategory: f Concept
LO: f 2.1 fDemonstrate fhow fworkplace fdiscrimination fundermines forganizational feffectiveness.

4) Differences fin fcharacteristics fsuch fas fpersonality, fvalues, fand fbeliefs fform fpart fof f .
A) surface-level fdiversity
B) deep-level fdiversity
C) lateral-level fdiversity
D) organizational-level fdiversity
E) individual-level fdiversity
fAnswer: f B
Explanation: f B) fSurface-level fdiversity frefers fto fthe fdifferences fin fcharacteristics flike
feducation, fupbringing, fwork-status, fregional fbackground, fand fgender. fDeep-level fdiversity,
fon fthe fother fhand, frefers fto fdifferences fin findividual fcharacteristics flike fpersonality, fvalues,
fbelief-system, fand finterests.
Diff: f1
AACSB: f Diverse fand fmulticultural fwork fenvironments
fQuest. fCategory: f Concept
LO: f 2.1 fDemonstrate fhow fworkplace fdiscrimination fundermines forganizational feffectiveness.




2
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, DOWNLOAD fTHE fTest fBank ffor fEssentials fof fOrganizational fBehavior
f14th fEdition fRobbins




5) While finitial fmeetings fmay fdepend fon fsurface-level fdiversity fin fmaking fattempts fto
funderstand fother findividuals, fstudies fshow fthat fafter ftime f fand f fbecome
fmore fimportant fto funderstanding fthe fother findividual.
A) stereotypes; fassumptions
B) assumptions; fjudgments
C) values; fpersonality
D) age; fwisdom
E) gender; fage
fAnswer: f C
Explanation: f C) fAs fpeople fbecome fmore facquainted fwith fone fanother, fthey fbecome fless
fconcerned fwith fdemographic fdifferences fand frely fmore fon fdeep-level fdiversity fissues.
Diff: f3
AACSB: f Diverse fand fmulticultural fwork fenvironments
fQuest. fCategory: f Concept
LO: f 2.1 fDemonstrate fhow fworkplace fdiscrimination fundermines forganizational feffectiveness.

6) Which fof fthe ffollowing fstatements fis ftrue fregarding fsurface-level fdiversity?
A) Surface-level fdiversity fwill fovercome ffundamental fdifferences fand fpromote fharmony.
B) Surface-level fdiversity fcan fco-exist fwith fdeep-level fdiversity fwithin fan forganization.
C) Surface-level fdiversity fdoes fnot faffect femployees' fperceptions.
D) Surface-level fdiversity, fnot fthoughts fand ffeelings, fis fmostly freflected fin fDemographics.
E) Surface-level fdiversity fin fthe fworkforce fcan fbe feliminated fby feffective fdiversity
fmanagement. fAnswer: f D
Explanation: f D) fDemographics fmostly freflect fsurface-level fdiversity, fnot fthoughts fand
ffeelings, fand fcan flead femployees fto fperceive fone fanother fthrough fstereotypes fand
fassumptions. fHowever, fevidence fhas fshown fthat fas fpeople fget fto fknow fone fanother, fthey
fbecome fless fconcerned fabout fdemographic fdifferences fif fthey fsee fthemselves fas fsharing
fmore fimportant fcharacteristics, fsuch fas fpersonality fand fvalues, fthat frepresent fdeep-level
fdiversity.
Diff: f2
AACSB: f Diverse fand fmulticultural fwork fenvironments
fQuest. fCategory: f Concept
LO: f 2.1 fDemonstrate fhow fworkplace fdiscrimination fundermines forganizational feffectiveness.




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