Rutgers Management Skills Midterm EXAM
QUESTIONS WITH CORRECT ANSWERS
4 Types of Teams - CORRECT ANSWER✅✅✅Problem Solving
Self Managed
Cross Functional
Virtual
5 Components of Emotional Intelligence - CORRECT ANSWER✅✅✅Self-Awareness: having a deep
understanding of one's emotions, needs, strengths, weaknesses, values, and goals
Self-Regulation: ability to control or redirect disruptive impulses and moods (flexibility, comfort with
ambiguity)
Motivation: work for reasons beyond money or status; pursue goals with persistence; strong drive to
achieve
Empathy: ability to understand the emotional make-up of people
Social Skills: proficiency in managing relationships and networks
Achievement - CORRECT ANSWER✅✅✅Status attained by personal achievements such as
educational attainment, technical skills, talents
Ascription - CORRECT ANSWER✅✅✅Status earned through one's age, family, social connections,
and class into which they were born
,Autonomy - CORRECT ANSWER✅✅✅Freedom, independence, discretion on how a person does her
job
Benefits of Diversity - CORRECT ANSWER✅✅✅Teams whose members differ on the surface, as well
as in their attitudes and information, tend to discuss information more thoroughly and perform better
than do groups who do not have surface and deep-level diversity.
Surface-level diverse teams are perceived to be more positive and accepting of others, engaged in
greater expression of diverse opinions, and more engaged in the task. Surface-level diversity can help
stimulate thoughtful discussion and analysis.
However, when there are MODERATE levels of diversity in a team, fault lines can also emerge.
Big 5 (OCEAN) - CORRECT ANSWER✅✅✅Openness
Conscientiousness
Extraversion
Agreeableness
Neuroticism
Consistency - CORRECT ANSWER✅✅✅Something must be right or wrong, true or false
Content Theories - CORRECT ANSWER✅✅✅Focused on "what" motivates individuals. Concerned
with individual's needs and goals:
Contradictions - CORRECT ANSWER✅✅✅Can be maintained in order to see the complexity of the
situation
Cross Functional Teams - CORRECT ANSWER✅✅✅Teams comprised of different areas in an
organization to solve a problem (e.g., manufacturing, procurement, finance, and fulfillment)
, Culture - CORRECT ANSWER✅✅✅A set of attitudes, customs and beliefs that define one group of
people from another
Deductive Reasoning - CORRECT ANSWER✅✅✅Emphasize abstract thinking, symbolism, analogies,
metaphors
Dimensions of Organizational Justice - CORRECT ANSWER✅✅✅1. Distributive
2. Procedural
3. Interactional
Discrimination - CORRECT ANSWER✅✅✅Occurs when decisions are made based on belonging to a
certain group, and not based on individual skills or abilities.
Distributive Justice - CORRECT ANSWER✅✅✅Employee judgments about the appropriateness of the
resource allocation decision (i.e., the fairness of the levels at which resources are distributed among
parties)
Managers tend to emphasize this
Diversity - CORRECT ANSWER✅✅✅Differences and similarities with respect to ethnicity, race,
culture, gender, age, functional and educational backgrounds, lifestyle preferences, tenure within the
organization, personality traits, and ways of thinking.
Essentially, anything people could use to tell themselves that another person is different
Not an issue until an employee is excluded or discriminated against based on one these categories.
Diversity Iceberg - Types of Diversity - CORRECT ANSWER✅✅✅Surface Level Diversity - skin color,
race, gender
QUESTIONS WITH CORRECT ANSWERS
4 Types of Teams - CORRECT ANSWER✅✅✅Problem Solving
Self Managed
Cross Functional
Virtual
5 Components of Emotional Intelligence - CORRECT ANSWER✅✅✅Self-Awareness: having a deep
understanding of one's emotions, needs, strengths, weaknesses, values, and goals
Self-Regulation: ability to control or redirect disruptive impulses and moods (flexibility, comfort with
ambiguity)
Motivation: work for reasons beyond money or status; pursue goals with persistence; strong drive to
achieve
Empathy: ability to understand the emotional make-up of people
Social Skills: proficiency in managing relationships and networks
Achievement - CORRECT ANSWER✅✅✅Status attained by personal achievements such as
educational attainment, technical skills, talents
Ascription - CORRECT ANSWER✅✅✅Status earned through one's age, family, social connections,
and class into which they were born
,Autonomy - CORRECT ANSWER✅✅✅Freedom, independence, discretion on how a person does her
job
Benefits of Diversity - CORRECT ANSWER✅✅✅Teams whose members differ on the surface, as well
as in their attitudes and information, tend to discuss information more thoroughly and perform better
than do groups who do not have surface and deep-level diversity.
Surface-level diverse teams are perceived to be more positive and accepting of others, engaged in
greater expression of diverse opinions, and more engaged in the task. Surface-level diversity can help
stimulate thoughtful discussion and analysis.
However, when there are MODERATE levels of diversity in a team, fault lines can also emerge.
Big 5 (OCEAN) - CORRECT ANSWER✅✅✅Openness
Conscientiousness
Extraversion
Agreeableness
Neuroticism
Consistency - CORRECT ANSWER✅✅✅Something must be right or wrong, true or false
Content Theories - CORRECT ANSWER✅✅✅Focused on "what" motivates individuals. Concerned
with individual's needs and goals:
Contradictions - CORRECT ANSWER✅✅✅Can be maintained in order to see the complexity of the
situation
Cross Functional Teams - CORRECT ANSWER✅✅✅Teams comprised of different areas in an
organization to solve a problem (e.g., manufacturing, procurement, finance, and fulfillment)
, Culture - CORRECT ANSWER✅✅✅A set of attitudes, customs and beliefs that define one group of
people from another
Deductive Reasoning - CORRECT ANSWER✅✅✅Emphasize abstract thinking, symbolism, analogies,
metaphors
Dimensions of Organizational Justice - CORRECT ANSWER✅✅✅1. Distributive
2. Procedural
3. Interactional
Discrimination - CORRECT ANSWER✅✅✅Occurs when decisions are made based on belonging to a
certain group, and not based on individual skills or abilities.
Distributive Justice - CORRECT ANSWER✅✅✅Employee judgments about the appropriateness of the
resource allocation decision (i.e., the fairness of the levels at which resources are distributed among
parties)
Managers tend to emphasize this
Diversity - CORRECT ANSWER✅✅✅Differences and similarities with respect to ethnicity, race,
culture, gender, age, functional and educational backgrounds, lifestyle preferences, tenure within the
organization, personality traits, and ways of thinking.
Essentially, anything people could use to tell themselves that another person is different
Not an issue until an employee is excluded or discriminated against based on one these categories.
Diversity Iceberg - Types of Diversity - CORRECT ANSWER✅✅✅Surface Level Diversity - skin color,
race, gender
