MGMT 311 Midterm Exam | Questions with complete solutions

MGMT 311 Midterm Exam | Questions with complete solutions Which of the following is a characteristic trait of a good coworker? Gets the job done, without having to be managed or reminded. Avoids criticizing other people's ideas in team meetings Can find the humor in every situation at work Is resistant to change, even when changes are beneficial Is the first to leave and the last to return from lunch Which of the following is an accurate description of organizational behavior? It is a field of study devoted to understanding the attitudes and behaviors of individuals and groups in organizations. It is concerned with the application of the theories and principles established in management studies in organizations. It focuses on the corporate tactics and industry characteristics that affect an organization's profitability. It examines the relationship between firm diversification and firm profitability. It examines the best ways to structure training programs to promote employee learning. Which one of the following is an individual outcome of interest to organizational behavior researchers? Diversity Motivation Leader power Decision making Job performance Salma is a top salesperson who is highly regarded in her department for the ability to give verbal presentations to high-powered clients. This describes Salma's motivation. decision making. ability. personality. ethics. Which of the following qualities of an organization adds to the value of its resources by making it inimitable? Its utilization of diverse materials Its technological superiority Its lean processes Its marketing Its people Which of the following is true according to the Rule of One-Eighth? One-eighth of organizations will not believe the connection between how they manage their people and the profits they earn. Twelve percent of organizations that see the connection will do what many organizations have done—try to make a single change to solve their problems. Eight percent of organizations will do what is required to build profits by putting people first. All organizations that see a connection between how they manage their people and the profits they earn make comprehensive changes for effective people management. One-half of the firms that make comprehensive changes will persist with their practices long enough to derive economic Davit takes a personal location device with him whenever he goes hiking in the woods because the park ranger said it saves lives when a hiker becomes lost. Davit is exhibiting the method of experience. authority. intuition. science. divination. The scientific method begins with existing data. expected or required results. a theory. a hypothesis. the verification of facts. ________ are defined as a collection of assertions—both verbal and symbolic—that specify how and why variables are related, as well as the conditions in which they should (and should not) be related. Theories Hypotheses Data Verifications Results If a scatter plot comparing two variables results in a straight line, which of the following best describes the correlation between the two variables? They show a correlation greater than 0.50 but less than 1.00. They show a strong correlation of 0.70 or less. They show a negative correlation of −0.10. They show a perfect correlation of 1.00. They show a partial correlation of 0.50. Which of the following is a "hidden cost" of employee turnover? retraining delays decreased morale reputation damage administrative fees recruitment expenses Which of the following statements is an expression of continuance commitment? Some of my best friends work in my office. I'd miss them if I left. I really like the atmosphere at my current job. It is fun and relaxed. My boss has invested so much time mentoring me, training me, showing me the ropes. I owe loyalty in return. My organization gave me my start. They hired me when others thought I was not qualified. My salary and benefits get us a nice house in our town. The cost of living would be higher in a new area. When an employee has a desire to remain a member of an organization because they want to, they are exhibiting which type of commitment? focus of commitment normative continuance affective effective Spending money to train and develop employees is a means of fostering social adherence. affective commitment. voluntary commitment. normative commitment. continuance commitment. Which of the following answer options is not one of the four primary responses to negative events at work? exit neglect withdrawal voice loyalty What is moonlighting? appearing to be working while actually being distracted by random thoughts and concerns verbally chatting about topics unrelated to work while at the workplace the use of work time and resources to complete something other than job duties, such as assignments for another job an intentional desire on the part of employees to appear to be engaged in their jobs even when they are not performing work-related tasks the use of internet, e-mail, messaging, and social media for personal enjoyment rather than work duties Mentally "checking out" and going through the motions at work is a reaction known as absence. attrition. exit. moonlighting. neglect. Which of the following is true of diversity in the workplace? Fewer American employees are working as expatriates in foreign countries. An increasingly diverse workforce decreases the economic output of a country. Remaining a member of the workforce is detrimental to the health of older workers. The average age of the workforce is decreasing as Baby Boomers near retirement. Diversity makes it more challenging to retain valued employees by reducing affective and continuance commitment. Transactional contracts are based on a narrow set of specific monetary obligations. a history of behavioral patterns within the workplace. connections with other employees within the organization. a broad set of open-ended and subjective obligations. observations of methods used at similar organizations. Which of the following is something a company could do to foster bonding and affective commitment? add dental coverage to its health insurance package offer incentives to the team with the highest sales offer college reimbursement for business classes offer free leadership seminars to all employees hold a weekly "employee appreciation" party Which of the following statements concerning personality and cultural values is not true? Cultural values capture what cultures are like. Adjectives such as "polite" and "reserved" are examples of traits summarizing a person's personality. Personality traits are a function of both your genes and your environment. Personality captures what people are like, while ability captures what people can do. Employees are the same anywhere in the world—responsible, easygoing employees from the United States act the same as responsible, easygoing employees in China. The personality dimension of neuroticism is associated with the traits of being organized and ambitious. moody and emotional complex and creative. warm and courteous. bold and assertive. Which of the following is true about "agreeableness"? Agreeable employees prioritize status striving. Agreeable employees tend to be high in positive affectivity. It is the second most important trait from a job performance perspective. It is linked to the Type A Behavior Pattern that has been shown to affect employees' health. It reflects a strong desire to obtain acceptance in personal relationships as a means of expressing personality. Dominique is at a leadership conference and has just met Brian for the first time. In this new situation, Dominique will most easily be able to judge if Brian has the personality trait of conscientiousness. agreeableness. neuroticism. extraversion. openness Which of the following is accurate with regard to the Myers-Briggs Type Indicator (MBTI) method of personality measurement? Research on this model suggests that managers are more likely than the general population to be "thinking-judging" personality types. The model arranges the personality types in a hexagonal fashion, with types adjacent to one another being more similar. The central premise of this model is that employees in occupations that match their personality type will have more career satisfaction, job knowledge, and longevity. One of the most common applications of this model is interest inventories, which provide people their scores on relevant personality dimensions. People with a realistic personality prefer to work with things and data more than people and ideas. Lena took a test and found out she has an investigative personality type. According to the RIASEC model, Lena will probably enjoy ______ and tend to be ______. practical, hands-on, real-world tasks; frank, practical, determined, and rugged abstract, analytical, theory-oriented tasks; analytical, intellectual, reserved, and scholarly persuading, leading, or outperforming others; energetic, sociable, ambitious, and risk-taking entertaining and fascinating others using imagination; original, independent, impulsive, and creative organizing, counting, or regulating people or things; careful, conservative, self-controlled, and structured One of the taxonomies used to describe cultural values is the RIASEC Model. Big Five Approach. Myers-Briggs Type Indicator. Hofstede Dimensions. CANOE Acronym Classification. Which of the Big Five personality traits has the greatest effect on typical performance? conscientiousness openness extraversion neuroticism agreeableness conscientiousness Suresh and Michelle both volunteered for a company project that involved cleaning and organizing their printing company's warehouse. Fifty people signed up in total, but when Suresh and Michelle arrived, there were few other volunteers in sight, and Gary, the supervisor in charge of directing volunteer assignments, was nowhere to be found. However, they did find two large brooms leaning against the wall. Michelle took a seat to wait for Gary and her assignment. Suresh grabbed one of the brooms and began sweeping. While he was sweeping, it occurred to Suresh that this was a good example of why his desk was so organized while Michelle's always looked like a disaster. Which of the following statements is likely true of this scenario? In this weak situation, Michelle's laziness trait is activated. In this strong situation, Suresh's neurotic trait is activated. In this weak situation, Michelle's introversion trait is activated. In this strong situation, Suresh's conscientiousness trait is activated. In this weak situation, Suresh's extraversion trait is activated. Which of the following is a "veiled purpose" test item in an integrity test? Have you ever borrowed something from work without telling anyone? If you were sent an extra item with an order, would you send it back? Do you agree with the statement, "I don't feel I've had control over my life"? Do most employees take small items from work? What dollar value would a worker have to steal before you would fire them? organizational behavior the study of what people think, feel, and do in and around organizations what 3 things affect individual mechanisms and individual outcomes? Organizational mechanisms group mechanisms individual characteristics Mechanisms that affect OB are... job satisfaction, stress, motivation, trust, justice, ethics, learning and decision making Group mechanisms team characteristics, communication, leader power and negotiation organizational mechanisms Organizational Culture Organizational Structure What makes resources valuable and capable of creating profit? rare inimitable history