Outback Steakhouse Exam Q’s
and A’s
address - -8655 Clinton St. New Hartford, NY 13413
- phone - -315 736 0010
- fax - -315 736 1203
- hours of operation - -M-thurs: 4-9:30
Fri: 4-10:30
Sat: 11-10:30
Sun: 11-9
- acceptable payment - -credit cards, gift cards, traveler's checks, corporate
checks, cash
- denomination of gift cards - -any
- server has greeted a table - -coasters in front of each customer
- customer with children - -crayons, coloring books, toys; restless child give
Aussie chips, breadsticks, ask about highchairs, booster seat, keep updated
as to how long the wait is
- customer doesn't want to wait - -tell him that he can seat himself at the
bar or hightops, tell him about curbside, calling ahead reservations, or take
away, cocktail server available to get Aussie-tizers and beverages, TV to
watch, the wait is worth it. If you can't persuade him to stay, give Take Away
menu and bloom card.
- customer complains as they are leaving - -get manager
- No Worries Hours - -All Day Every Day: $2 Domestic Draft Beer, $3.95 Gold
Coast Margaritas
Every Day 3 to 7pm: $1 off Big Bloke Beers, house wines, well drinks, and
specialty drinks.
1/2 priced appetizers: blooming onion, aussie cheese fries, wings, and
bushman mushrooms
- Customers are at the door, but we're not open yet - -offer to let them wait
in the lobby, offer drinks and menus during the wait
and A’s
address - -8655 Clinton St. New Hartford, NY 13413
- phone - -315 736 0010
- fax - -315 736 1203
- hours of operation - -M-thurs: 4-9:30
Fri: 4-10:30
Sat: 11-10:30
Sun: 11-9
- acceptable payment - -credit cards, gift cards, traveler's checks, corporate
checks, cash
- denomination of gift cards - -any
- server has greeted a table - -coasters in front of each customer
- customer with children - -crayons, coloring books, toys; restless child give
Aussie chips, breadsticks, ask about highchairs, booster seat, keep updated
as to how long the wait is
- customer doesn't want to wait - -tell him that he can seat himself at the
bar or hightops, tell him about curbside, calling ahead reservations, or take
away, cocktail server available to get Aussie-tizers and beverages, TV to
watch, the wait is worth it. If you can't persuade him to stay, give Take Away
menu and bloom card.
- customer complains as they are leaving - -get manager
- No Worries Hours - -All Day Every Day: $2 Domestic Draft Beer, $3.95 Gold
Coast Margaritas
Every Day 3 to 7pm: $1 off Big Bloke Beers, house wines, well drinks, and
specialty drinks.
1/2 priced appetizers: blooming onion, aussie cheese fries, wings, and
bushman mushrooms
- Customers are at the door, but we're not open yet - -offer to let them wait
in the lobby, offer drinks and menus during the wait
