IAHSS ADVANCED QUIZ WITH 100% i.- i.- i.- i.- i.-
CORRECT ANSWERS. i.-
Healthcare facilities that provide _________ customer service motivate
i.- i.- i.- i.- i.- i.- i.- i.-
customers to tell others about these organizations
i.- i.- excellent i.- i.- i.- i.- i.-i.- i.-
What should be done about known gang members who require
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
medical treatment in your facility?
i.- They should be admitted under i.- i.- i.- i.-i.- i.- i.- i.- i.- i.- i.-
an assumed name
i.- i.-
Process improvement in customer service can be measured how?
i.- i.- i.- i.- i.- i.- i.- i.- i.-i.- i.-
Surveys, Monitoring performance, Bench marking, Service standards
i.- i.- i.- i.- i.- i.-
________ can be an excellent way to measure customer service and
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
improve performance. i.- Feedback i.-i.- i.-
________ is an element in improving customer service
i.- i.- i.- i.- i.- i.- i.- i.-i.- i.- Identifying i.-
customers-Attitude-Communication-Training
What is the primary role of a security officer in crime prevention?
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-i.- i.-
Reduce the opportunity for a person to commit a crime
i.- i.- i.- i.- i.- i.- i.- i.- i.-
,Crime prevention is the anticipation, recognition, and appraisal of a
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
crime risk. It also involves what?
i.- Initiating some action to remove
i.- i.- i.- i.- i.-i.- i.- i.- i.- i.- i.- i.-
or reduce the risk
i.- i.- i.-
What must be done about life safety deficiencies found in the hazard
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
surveillance tour? Correct them immediately i.- i.-i.- i.- i.- i.-
What is the purpose of crime analysis?
i.- i.- i.- i.- i.- i.- i.-i.- Identify problems and
i.- i.- i.- i.-
develop strategies to reduce problems
i.- i.- i.- i.-
Which of the following is easier and more cost efficient for an
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
institution? building in security systems during building design
i.-i.- i.- i.- i.- i.- i.- i.- i.-
Communication is ___________ i.- i.- i.-i.- i.- 93 percent body language, 7
i.- i.- i.- i.- i.-
percent words i.-
Which legal test takes into account neighborhood crime rates, industry
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
standards, and the owner's experience at other locations?
i.- i.- i.- i.- i.- i.- i.- i.-i.- i.-
foreseeability
The major source of premise liability in healthcare is from
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-i.- i.- slips and i.- i.-
falls
, Property owners have a ______ duty to maintain the property in a
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
_____ condition.
i.- legal...reasonably safe i.-i.- i.- i.-
Which of the following are elements necessary to establish negligence
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
in a premise liability case?
i.- i.- 1. duty to the plaintiff 2. Failure to meet
i.- i.- i.-i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
the duty. 3. Breach of a duty caused an injury.
i.- i.- i.- i.- i.- i.- i.- i.- i.-
Which of the following are examples of risks security officers should
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
identify? Burned out lights-Breached fence lines-Slip and fall
i.-i.- i.- i.- i.- i.- i.- i.- i.- i.-
hazards
Failure to conduct routine patrol can ultimately result in what?
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-i.- i.- an i.-
increase in security spending
i.- i.- i.-
K-9 patrol teams can be particularly effective in dealing with which
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
situation? emergency department violence
i.-i.- i.- i.- i.-
Bicycle patrol is which of these?
i.- i.- i.- i.- i.- i.-i.- i.- faster than foot patrol and a
i.- i.- i.- i.- i.- i.-
vehicle in heavy traffic
i.- i.- i.-
______patrol contributes, more then any other method of patrol, toi.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
excessive socialization foot i.- i.-i.- i.-
CORRECT ANSWERS. i.-
Healthcare facilities that provide _________ customer service motivate
i.- i.- i.- i.- i.- i.- i.- i.-
customers to tell others about these organizations
i.- i.- excellent i.- i.- i.- i.- i.-i.- i.-
What should be done about known gang members who require
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
medical treatment in your facility?
i.- They should be admitted under i.- i.- i.- i.-i.- i.- i.- i.- i.- i.- i.-
an assumed name
i.- i.-
Process improvement in customer service can be measured how?
i.- i.- i.- i.- i.- i.- i.- i.- i.-i.- i.-
Surveys, Monitoring performance, Bench marking, Service standards
i.- i.- i.- i.- i.- i.-
________ can be an excellent way to measure customer service and
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
improve performance. i.- Feedback i.-i.- i.-
________ is an element in improving customer service
i.- i.- i.- i.- i.- i.- i.- i.-i.- i.- Identifying i.-
customers-Attitude-Communication-Training
What is the primary role of a security officer in crime prevention?
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-i.- i.-
Reduce the opportunity for a person to commit a crime
i.- i.- i.- i.- i.- i.- i.- i.- i.-
,Crime prevention is the anticipation, recognition, and appraisal of a
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
crime risk. It also involves what?
i.- Initiating some action to remove
i.- i.- i.- i.- i.-i.- i.- i.- i.- i.- i.- i.-
or reduce the risk
i.- i.- i.-
What must be done about life safety deficiencies found in the hazard
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
surveillance tour? Correct them immediately i.- i.-i.- i.- i.- i.-
What is the purpose of crime analysis?
i.- i.- i.- i.- i.- i.- i.-i.- Identify problems and
i.- i.- i.- i.-
develop strategies to reduce problems
i.- i.- i.- i.-
Which of the following is easier and more cost efficient for an
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
institution? building in security systems during building design
i.-i.- i.- i.- i.- i.- i.- i.- i.-
Communication is ___________ i.- i.- i.-i.- i.- 93 percent body language, 7
i.- i.- i.- i.- i.-
percent words i.-
Which legal test takes into account neighborhood crime rates, industry
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
standards, and the owner's experience at other locations?
i.- i.- i.- i.- i.- i.- i.- i.-i.- i.-
foreseeability
The major source of premise liability in healthcare is from
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-i.- i.- slips and i.- i.-
falls
, Property owners have a ______ duty to maintain the property in a
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
_____ condition.
i.- legal...reasonably safe i.-i.- i.- i.-
Which of the following are elements necessary to establish negligence
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
in a premise liability case?
i.- i.- 1. duty to the plaintiff 2. Failure to meet
i.- i.- i.-i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
the duty. 3. Breach of a duty caused an injury.
i.- i.- i.- i.- i.- i.- i.- i.- i.-
Which of the following are examples of risks security officers should
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
identify? Burned out lights-Breached fence lines-Slip and fall
i.-i.- i.- i.- i.- i.- i.- i.- i.- i.-
hazards
Failure to conduct routine patrol can ultimately result in what?
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-i.- i.- an i.-
increase in security spending
i.- i.- i.-
K-9 patrol teams can be particularly effective in dealing with which
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
situation? emergency department violence
i.-i.- i.- i.- i.-
Bicycle patrol is which of these?
i.- i.- i.- i.- i.- i.-i.- i.- faster than foot patrol and a
i.- i.- i.- i.- i.- i.-
vehicle in heavy traffic
i.- i.- i.-
______patrol contributes, more then any other method of patrol, toi.- i.- i.- i.- i.- i.- i.- i.- i.- i.-
excessive socialization foot i.- i.-i.- i.-
