BUSI 352 CH 5 Certification Exam Example Questions Fully Solved.

Two ways that societal trends and events affect employees - correct answer 1. Consumer Markets 2. Labor Markets Three keys to effectively utilizing labor markets to one's competitive advantage - correct answer 1. Companies must have clear idea of current configuration of human resources 2. Organizations must know where they are going in the future and be aware of how their present configuration relates to the configuration that will be needed 3. Where the are differences between the present configuration and the configuration required for the future. Organizations need programs that will address these discrepancies. Forecasting: - correct answer the attempts to determine the supply of and demand for various types of human resources to predict areas within the organization where there will be labor shortages or surpluses Determining Labor Supply - correct answer detailed analysis of how many people are currently in various job categories or have specific skills within the organization. leading indicator - correct answer an objective measure that accurately predicts future labor demand Transitional Matrix - correct answer a chart that lists job categories held in one period and shows the proportion of employees in each of those job categories in a future period determine internal labor supply - correct answer Internal movements caused by transfers, promotions, turnover, retirements, etc. Goal Setting and Strategic Planning - correct answer - Goals should come directly from analysis of supply and demand. - Organizations should retain and attract employees who provide a core competency Downsizing - correct answer the elimination of a significant number of employees from an organization Four major reasons that organizations engage in downsizing - correct answer 1. Reduce Cost 2. Closing outdated plants or introducing technological changes 3. Firms changed locations of where they did business Reasons Downsizing fails - correct answer 1. Downsizing leads to a loss of talent and disrupts the special networks needed to promote creativity & flexibility 2. Many downsizing campaigns let go of people who turn out to be unreplacable assets 3. Employees who survive become narrow minded and focused on keeping their jobs. Motivational levels drop Key to successful downsizing? - correct answer Avoid indiscriminate across the board cuts, and instead perform surgical strategic cuts that not only reduce costs, but also improve the firms competitive position Forces drawing older people to stay in workforce - correct answer 1. Improved health of old people and decrease in physical labor in jobs 2. Attractive to workers that fear social security will be cut or skimpy employer sponsored pensions 3. Age discrimination & forced retirement age being outlawed 4. Many employers concerned about losing experienced workers Problems posed by older employees - correct answer 1. Older workers are more costly than younger workers 2. Older workers typically occupy best jobs not as much room for young workers to advance Workforce Utilization Review - correct answer a comparison of the proportion of employees in protected groups with the proportion that each group represents in the relevant labor market human resource recruitment - correct answer the practice or activity carried on by the organization with the primary purpose of identifying and attracting potential employees employment at will - correct answer Policies which state that either an employer or an employee can terminate the employment relationships at any time, regardless of cause. Due-Process Policies - correct answer policies by which a company formally lays out the steps an employee can take to appeal a termination decision Direct Applicants - correct answer people who apply for a vacancy without prompting from the organization Referrals - correct answer People who are prompted to apply for a job by someone within the organization.