Aubrey's Serving Test UPDATED ACTUAL
Questions and CORRECT Answers
What are the hours of operation? - CORRECT ANSWER- Sun-Thurs: 11am-10pm
Fri-Sat: 11am-11pm
List the other restaurant brands in Aubrey's/Burleson Brands Family. - CORRECT
ANSWER- Bistro by the tracks, drink, Barley's Maryville, Fieldhouse Social, Stefanos,
Sunspot.
List all of Aubrey's Locations - CORRECT ANSWER- Cedar Bluff, Papermill, Strawberry
Plains, Powell, Maryville, Lenoir City, Oak Ridge, Morristown, Johnson City, Clevland,
Bristol, Hixson, Greenville.
Who own Aubrey's/ Burleson Brands? - CORRECT ANSWER- Aubrey 'Randy" Burleson
What is the proper way to Answer a telephone?
Who is responsible for answering the phone? - CORRECT ANSWER- Thank you for calling
Aubrey's off (your location) This is (your name) how can I help you?
Everyone.
What is the difference in reservation and call- Ahead? - CORRECT ANSWER- A reservation
means you r table is ready upon arrival; call ahead means your name is preemptively on our
wait list. We don not take reservations.
Who takes care of to-go orders? - CORRECT ANSWER- Either our designated to go person
or the bar.
Who can greet guests at the door and seat them? - CORRECT ANSWER- Everyone! Never
leave a guest standing at the door without at least telling them someone will be right with
them.
How frequently do we get paid and on what day of the week? - CORRECT ANSWER- Every
other Thursday (biweekly)
,When is the best time to pick up your check? - CORRECT ANSWER- between 2-4 pm or
after 8:30 pm
Explain our smoking Policy for employees. - CORRECT ANSWER- If you do not have any
active tables, you may ask a manager. Tell the host(s) before you go outside.
What does "86" mean? - CORRECT ANSWER- A product is not available.
Why do we use "pivot points"? - CORRECT ANSWER- So we are not auctioning off food
when we bring it to the guest.
Describe the proper front of house uniform. - CORRECT ANSWER- Dark blue jeans, black
non-slip shoes, black or brown belt, dark socks, pressed, clean Aubrey's issued shirt, and navy
Aubrey's issued apron; freshly shaven or neatly trimmed beard and hair tied back
what four things must a sever do before clocking out? - CORRECT ANSWER- Make tables
presentable> roll silver> spec section (FOH) tables and floors, > BOH side work> run
report> tip out your bartender (PM shift only)> get signatures> check out with manager.
When are you allowed to use your cell phone? - CORRECT ANSWER- In case of
emergency. All cell phones are to be out of sight and never used in guest visible areas.
Aubrey's House Salad Ingredients: - CORRECT ANSWER- Iceburg, Romaine, spinach
lettuce blend topped with diced cucumbers, one half of a vine-rippened tomato, shredded
Cheddar Cheese, & crispy potato sticks served with choice of dressing.
Hail Caesar Salad Ingredients: - CORRECT ANSWER- chopped romaine lettuce and garlic
croutons tossed with our eggless caesar dressing and topped with shredded parmesan cheese
Strawberry Salad Ingredients: - CORRECT ANSWER- Fresh field greens and chopped
romaine lettuce, Bleu cheese crumbles, sliced strawberries, candied pecans, and honey
vinaigrette dressing.
, Kale Salad Ingredients: - CORRECT ANSWER- Fresh Kale, Napa cabbage, carrots, craisins,
Sesame seeds, roasted peanuts, goat cheese, and roasted peanut vinaigrette.
Asian Chicken Salad Ingredients: - CORRECT ANSWER- Fresh field greens, chopped
romaine, 4 oz. of grilled chicken crispy fried wontons, mandarin orange sections, black
sesame seeds, and sweet Thai peanut vinaigrette.
Cranberry Chicken Salad Ingredients: - CORRECT ANSWER- Fresh field greeens, chopped
romaine, 4 oz. of grilled chicken, goat cheese, candied pecans, craisins, matchstick sliced red
delicious apples, and choice of dressing
Granny Smith Steak Salad Ingredients: - CORRECT ANSWER- Chopped romaine lettuce,
roasted walnuts, bleu cheese crumbles, 6 oz. sliced sirloin (temped to order), matchstick
sliced granny smith apples, and choice of dressing.
List the 7 salad dressings that are offered on our menu and specify those not made in house. -
CORRECT ANSWER- bleu cheese, honey mustard, buttermilk garlic (ranch), classic
vinaigrette, balsamic vinaigrette, thousand island.
Hellman's Fat-free Raspberry Vinaigrette ( not made in house)
what four other dressing are available? - CORRECT ANSWER- Honey vinaigrette, Peanut
vinaigrette, Thai Peanut Vinatigrette, and Caesar
How much does it cost to add a salad to an entree?
can you substitute a small specialty salad? If so, for how much? - CORRECT ANSWER-
$5.00
Yes, a Kale salad or a Strawberry Salad for and additional $2.00
How much does it cost to substitute a salad for a side? - CORRECT ANSWER- $3.00
Our soups are served by the cup and the bowl. What is the portion sizes and prices of each? -
CORRECT ANSWER- 4 oz. for $4.00
6 oz. for $6.00
Questions and CORRECT Answers
What are the hours of operation? - CORRECT ANSWER- Sun-Thurs: 11am-10pm
Fri-Sat: 11am-11pm
List the other restaurant brands in Aubrey's/Burleson Brands Family. - CORRECT
ANSWER- Bistro by the tracks, drink, Barley's Maryville, Fieldhouse Social, Stefanos,
Sunspot.
List all of Aubrey's Locations - CORRECT ANSWER- Cedar Bluff, Papermill, Strawberry
Plains, Powell, Maryville, Lenoir City, Oak Ridge, Morristown, Johnson City, Clevland,
Bristol, Hixson, Greenville.
Who own Aubrey's/ Burleson Brands? - CORRECT ANSWER- Aubrey 'Randy" Burleson
What is the proper way to Answer a telephone?
Who is responsible for answering the phone? - CORRECT ANSWER- Thank you for calling
Aubrey's off (your location) This is (your name) how can I help you?
Everyone.
What is the difference in reservation and call- Ahead? - CORRECT ANSWER- A reservation
means you r table is ready upon arrival; call ahead means your name is preemptively on our
wait list. We don not take reservations.
Who takes care of to-go orders? - CORRECT ANSWER- Either our designated to go person
or the bar.
Who can greet guests at the door and seat them? - CORRECT ANSWER- Everyone! Never
leave a guest standing at the door without at least telling them someone will be right with
them.
How frequently do we get paid and on what day of the week? - CORRECT ANSWER- Every
other Thursday (biweekly)
,When is the best time to pick up your check? - CORRECT ANSWER- between 2-4 pm or
after 8:30 pm
Explain our smoking Policy for employees. - CORRECT ANSWER- If you do not have any
active tables, you may ask a manager. Tell the host(s) before you go outside.
What does "86" mean? - CORRECT ANSWER- A product is not available.
Why do we use "pivot points"? - CORRECT ANSWER- So we are not auctioning off food
when we bring it to the guest.
Describe the proper front of house uniform. - CORRECT ANSWER- Dark blue jeans, black
non-slip shoes, black or brown belt, dark socks, pressed, clean Aubrey's issued shirt, and navy
Aubrey's issued apron; freshly shaven or neatly trimmed beard and hair tied back
what four things must a sever do before clocking out? - CORRECT ANSWER- Make tables
presentable> roll silver> spec section (FOH) tables and floors, > BOH side work> run
report> tip out your bartender (PM shift only)> get signatures> check out with manager.
When are you allowed to use your cell phone? - CORRECT ANSWER- In case of
emergency. All cell phones are to be out of sight and never used in guest visible areas.
Aubrey's House Salad Ingredients: - CORRECT ANSWER- Iceburg, Romaine, spinach
lettuce blend topped with diced cucumbers, one half of a vine-rippened tomato, shredded
Cheddar Cheese, & crispy potato sticks served with choice of dressing.
Hail Caesar Salad Ingredients: - CORRECT ANSWER- chopped romaine lettuce and garlic
croutons tossed with our eggless caesar dressing and topped with shredded parmesan cheese
Strawberry Salad Ingredients: - CORRECT ANSWER- Fresh field greens and chopped
romaine lettuce, Bleu cheese crumbles, sliced strawberries, candied pecans, and honey
vinaigrette dressing.
, Kale Salad Ingredients: - CORRECT ANSWER- Fresh Kale, Napa cabbage, carrots, craisins,
Sesame seeds, roasted peanuts, goat cheese, and roasted peanut vinaigrette.
Asian Chicken Salad Ingredients: - CORRECT ANSWER- Fresh field greens, chopped
romaine, 4 oz. of grilled chicken crispy fried wontons, mandarin orange sections, black
sesame seeds, and sweet Thai peanut vinaigrette.
Cranberry Chicken Salad Ingredients: - CORRECT ANSWER- Fresh field greeens, chopped
romaine, 4 oz. of grilled chicken, goat cheese, candied pecans, craisins, matchstick sliced red
delicious apples, and choice of dressing
Granny Smith Steak Salad Ingredients: - CORRECT ANSWER- Chopped romaine lettuce,
roasted walnuts, bleu cheese crumbles, 6 oz. sliced sirloin (temped to order), matchstick
sliced granny smith apples, and choice of dressing.
List the 7 salad dressings that are offered on our menu and specify those not made in house. -
CORRECT ANSWER- bleu cheese, honey mustard, buttermilk garlic (ranch), classic
vinaigrette, balsamic vinaigrette, thousand island.
Hellman's Fat-free Raspberry Vinaigrette ( not made in house)
what four other dressing are available? - CORRECT ANSWER- Honey vinaigrette, Peanut
vinaigrette, Thai Peanut Vinatigrette, and Caesar
How much does it cost to add a salad to an entree?
can you substitute a small specialty salad? If so, for how much? - CORRECT ANSWER-
$5.00
Yes, a Kale salad or a Strawberry Salad for and additional $2.00
How much does it cost to substitute a salad for a side? - CORRECT ANSWER- $3.00
Our soups are served by the cup and the bowl. What is the portion sizes and prices of each? -
CORRECT ANSWER- 4 oz. for $4.00
6 oz. for $6.00
