SHRM-CP QUESTIONS AND ANSWERS |
LATEST UPDATE | 2024/2025 | GRADED
A+
How can HR best support employee development?
A) By offering no training opportunities
B) By only focusing on management training
✔✔ C) By providing a variety of training programs and resources
D) By ignoring employee feedback
What is a key characteristic of effective performance management?
A) Providing feedback only once a year
✔✔ B) Offering continuous feedback and support
C) Focusing solely on corrective actions
D) Avoiding discussions about goals
How can HR promote a diverse workplace?
A) By hiring only from specific demographics
✔✔ B) By implementing inclusive recruitment strategies
1
,C) By ignoring diversity initiatives
D) By focusing solely on qualifications
What is the purpose of an employee handbook?
A) To limit employee rights
✔✔ B) To outline company policies and procedures
C) To confuse new hires
D) To avoid communication with employees
When dealing with employee grievances, what is the best practice for HR?
A) To ignore the complaint
✔✔ B) To investigate the issue thoroughly and impartially
C) To take immediate disciplinary action
D) To communicate the grievance to all staff
How should HR handle workplace safety issues?
A) By assuming everything is fine
✔✔ B) By conducting regular safety training and audits
2
,C) By letting employees manage safety on their own
D) By only addressing issues when they arise
What is the role of HR in succession planning?
✔✔ A) To identify and develop future leaders within the organization
B) To ensure only senior management is considered
C) To avoid discussions about career advancement
D) To focus solely on current employees
What is a primary function of talent acquisition?
A) To create employee schedules
✔✔ B) To attract and select the best candidates for job openings
C) To manage payroll
D) To conduct performance reviews
How can HR foster employee engagement?
A) By implementing strict rules without input
B) By offering no recognition or rewards
3
, ✔✔ C) By actively seeking employee feedback and involvement in decision-making
D) By keeping communication one-sided
In terms of employee retention, what is an effective strategy?
✔✔ A) Offering competitive salaries and benefits
B) Ignoring employee concerns
C) Only promoting internal candidates
D) Focusing solely on hiring new talent
What is a benefit of conducting employee satisfaction surveys?
A) To create unnecessary paperwork
✔✔ B) To gather insights for improving the work environment
C) To identify only the negative aspects of the workplace
D) To compare employees against each other
What is an important consideration when creating training programs?
✔✔ A) Aligning training with organizational goals and employee needs
B) Offering generic training without context
4
LATEST UPDATE | 2024/2025 | GRADED
A+
How can HR best support employee development?
A) By offering no training opportunities
B) By only focusing on management training
✔✔ C) By providing a variety of training programs and resources
D) By ignoring employee feedback
What is a key characteristic of effective performance management?
A) Providing feedback only once a year
✔✔ B) Offering continuous feedback and support
C) Focusing solely on corrective actions
D) Avoiding discussions about goals
How can HR promote a diverse workplace?
A) By hiring only from specific demographics
✔✔ B) By implementing inclusive recruitment strategies
1
,C) By ignoring diversity initiatives
D) By focusing solely on qualifications
What is the purpose of an employee handbook?
A) To limit employee rights
✔✔ B) To outline company policies and procedures
C) To confuse new hires
D) To avoid communication with employees
When dealing with employee grievances, what is the best practice for HR?
A) To ignore the complaint
✔✔ B) To investigate the issue thoroughly and impartially
C) To take immediate disciplinary action
D) To communicate the grievance to all staff
How should HR handle workplace safety issues?
A) By assuming everything is fine
✔✔ B) By conducting regular safety training and audits
2
,C) By letting employees manage safety on their own
D) By only addressing issues when they arise
What is the role of HR in succession planning?
✔✔ A) To identify and develop future leaders within the organization
B) To ensure only senior management is considered
C) To avoid discussions about career advancement
D) To focus solely on current employees
What is a primary function of talent acquisition?
A) To create employee schedules
✔✔ B) To attract and select the best candidates for job openings
C) To manage payroll
D) To conduct performance reviews
How can HR foster employee engagement?
A) By implementing strict rules without input
B) By offering no recognition or rewards
3
, ✔✔ C) By actively seeking employee feedback and involvement in decision-making
D) By keeping communication one-sided
In terms of employee retention, what is an effective strategy?
✔✔ A) Offering competitive salaries and benefits
B) Ignoring employee concerns
C) Only promoting internal candidates
D) Focusing solely on hiring new talent
What is a benefit of conducting employee satisfaction surveys?
A) To create unnecessary paperwork
✔✔ B) To gather insights for improving the work environment
C) To identify only the negative aspects of the workplace
D) To compare employees against each other
What is an important consideration when creating training programs?
✔✔ A) Aligning training with organizational goals and employee needs
B) Offering generic training without context
4
